This darn thing rings every time my husbands moves . I wanted one to alert me when he gets out of bed .
Hello, Thank you for giving us a positive rating! I'm glad that your happy with the product. Should you have any questions about the your product or any of our products, please don't hesitate to contact us. Thank you so much for being a Vive Health customer! -Warm regards, Jolene_Vive Health
Reid B. (Chatsworth, US)
The first unit I received had a bad transmitter but customer service took care of it right away and shipped out a replacement unit and emailed me a free shipping label to return the broken one.
I use this to support my father who has dementia. He gets out of bed at all hours and I needed an alarm (pager) to tell me when he's getting up. I've been using the bed alarm for two weeks now and it's a big help. I can hear the alert even when the pager is in another room of the house. I like the product and recommend it to other home caregivers.
Hi Reid, Thank you for taking the time to give us a positive feedback. We are so happy to hear that we are able to address the issue to your complete satisfaction by using Wireless Bed Alarm. Thank you for being a Vive Health customer! Looking forward to doing business again with you soon :) -Warm regards, Gre_Vive Health
Amery Adair (Fort Worth, US)
I'm using this for a person that weighs less than 90 lbs and sleeps on a very soft all foam mattress. Despite these obstacles, this item works flawlessly. Setting up the pager was a little confusing, though.
Amery, thank you the great review on our product. If you ever need help setting anything up our Customer Service team is always here to help. Thanks for being a Vive Health Customer! -Rebecca, Vive Health CS-
MARY King (San Francisco, US)
Wireless Bed Alarm
Hi Mary! Thank you for giving us five star rating! Should you have any concern about the Wireless Bed Alarm or any of our products, please don't hesitate to contact us. Thank you so much for being a Vive Health customer! -Warm regards, Gre_Vive Health
For remote monitoring a patient or loved one while in bed
Sensor pad: 29.5” x 10”
How To Check the Transmitter:
This sensor pad must first be connected to a wireless transmitter.
Write in the transmitter expiration date, which is two years from the activation date.
To connect the transmitter to a wireless alarm system, press and hold the button on the transmitter until you see the indicator light for two seconds, then release the button.
How To Set Up The Sensor Pad
Write the in-use date and expiration date on the pad with a permanent marker. The usable life of this pad is 365 days.
Check this sensor pad, cord, and plug for damage. Discard if damage is found.
Place the sensor pad in the desired location, on top the mattress for the bed sensor pad or on the seat of the wheelchair for the chair sensor pad. The sensor pad may be covered with a light blanket if necessary.
Plug the sensor pad cord into the wireless transmitter.
Mount the transmitter where access is convenient for the caregiver.
The time delay button is located on the front face of the transmitter and can be set to 0, 2 or 4 seconds of delay, controlling the amount of time between when the pressure is removed from the sensor pad and when the transmitter sends an alert. This function can reduce false alarms if the patient momentarily shifts off the pad and then back onto the pad within the set delay time. To adjust the delay time, press and release the time delay button on the front face of the transmitter until desired time delay light is selected.
How To Program The Transmitter To A Wireless Pager:
Press and hold both UP and DOWN arrows on the front of the pager for 5 seconds. You will see a number “1” that is blinking with an additional red light, indicating that the pager is now in programming mode (see the pager's directions for use). The pager will remain in “programming mode” for 10 seconds. If no activity occurs within this 10 second period, the pager will immediately exit the programming mode.
There are 10 numbers on the pager for programming up to 10 individual wireless devices. To select a number for programming, press and release the UP or DOWN arrow on the front of the pager, next number will be blinking with an additional red light. You can continue to press and release the arrow until the desired number is selected.
Wipe down sensor mat with a damp cloth and mild detergent.
Standard shipping is 3-5 business day delivery (it frequently arrives sooner)
We can ship anywhere in the continental United States (48 States); excluding Hawaii, Alaska, Puerto Rico or Internationally
We are unable to ship to PO Boxes or Amazon Lockers
In the case of a return, shipping charges are non-refundable.
Ships FREE, within 24 hours
Delivered in 3-5 business days
Most standard travel scooters are shipped and delivered within 3-5 business days via UPS or FedEx. Medium, large and full-sized mobility/medical scooters are shipped via freight carrier and will arrive within 6-10 business days. Carriers will call to schedule the delivery. Any customization, including options and upgrades, may take 1-3 weeks to leave the warehouse.
Orders shipped to Hawaii, Alaska or Puerto Rico will require additional shipping fees.
Vive Health Brand Products
We offer 100% Risk Free Purchases on Vive Health brand products. Our specially designed products come backed by an industry leading guarantee. Feel good about shopping because we completely removed the risk. If you need to redeem your guarantee you will receive a fast and courteous replacement, refund or exchange. Each product page will specify which the length of the product's guarantee.
Only products purchased through ViveHealth.com are automatically registered in our guarantee program. Purchases through 3rd party channels are only guaranteed if registered within 30 days of purchase.
5 Year Limited Guarantee
Please also note that product must be purchased through Vive Health or an authorized retailer for the guarantee to be valid. Authorized retailers include:
Amazon.com: Vive Health Direct
Walmart.com: Vive Health
Counterfeit or replicas items are not covered by Vive Health's Guarantee policy
For products purchased through an authorized reseller, the claim must go through the reseller as Vive Health is unable to confirm proof of purchase.
Products purchased used or through unauthorized resellers are not covered.
Each purchase can only receive one guarantee redemption. We can not continually refund, replace or exchange your product.
The term “Lifetime” means the estimated lifetime of the product covered within the specific warranty.
Customers must report any issues with any product within the first 30 days of purchase. If any defects or damages at arrival are not reported within the first 30 days, then the above warranties would not apply.