Really appreciate this handle for getting in and out of bed. The one shortcoming is that with a modern mattress arrangement the handle is barely above the bed it needs joy to extend it a little but it's really handy. The one thing left out in the notes for installing is that the arm legs at the bottom must be sitting on top of the slats under the bed rail it can't be beside them it must be sitting on the slats.
Hi Edgar! Thank you for your positive feedback on the Compact Bed Rail! We're delighted to hear that it's been helpful for you. We appreciate your suggestion to extend the handle a bit further, and we'll certainly take it into consideration for future improvements. Regarding the installation, your insight is valuable, and we'll update the instructions to ensure clarity for other users. If you have any further questions or need assistance, please don't hesitate to reach out to our customer service. We're here to help! -Angie- Vive Health.
Michael McEvoy (Reading, US)
I had the pleasure or working with Carolina. I was trying to decide weather to mail back the bed rail or whether to keep it and take a refund. Carolina was most helpful. She was extremely kind and attentive. And she was always very polite. All her suggestions were tailored to my needs. Before long we were able to agree on how to resolve the problem. I am retired and have limited contact with other people and so I greatly appreciated having the opportunity to interact with such a kind person. I wish her the best.
Hello Michael!, thanks a lot for sharing your feedback with us. We are so happy to hear that Carolina was able to resolve your concerns and resolved all your questions in a timely manner. Thanks a lot for choosing Vive! -Angie - Vive Health.
Customer (Allentown, US)
Compact bed rail
Fast shipping. Easy to assemble. Easy to secure to bed frame. Takes up minimal space leaving room to get out of bed. Sturdy and great assistive device to help get out of bed to standing position. Also stops mom from rolling off bed. Good product. I recommend.
Hello, Thank you so much for your great review! We are so happy to hear that the product is working out so good for you! Thank you for being a Vive Health Customer-Carolina- Vive Health CS
It was easy to assemble and fit perfectly. Even though we weren’t able to tie it down to any slats or framework, it was long enough to securely slide between the mattress and box spring. We like that it not only provides security from rolling off the bed, but it makes for a great handle to hold onto when getting up.
Hi Leslie, Thank you so much for your great review! We are so happy to hear that the product is working out so good for you! Thank you for being a Vive Health Customer. Alexis from Vive Health - CS.
Marilyn (Aurora, US)
This is the first product from vive that I have some issues with. First the strap is difficult to get under a queen mattress without extra help. I am using my rail as a help getting in and out of bed. It is virtually impossible to lower the rail with arthritic hands. I am keeping it in the lowered position. I wish raising it without using additional pieces was able to be done.. I am sure that could be easily made that way , although it is too late to help me. I am in no position to purchase another rail.
We appreciate you taking the time to share your review. Please feel free to reach out to us with any questions or concerns so we can help you try to solve the issue. We appreciate you being a Vive Health Customer! ~ Rebecca, Vive Health CS~
Standard shipping is 3-5 business day delivery (it frequently arrives sooner)
We can ship anywhere in the continental United States (48 States); excluding Hawaii, Alaska, Puerto Rico or Internationally
We are unable to ship to PO Boxes or Amazon Lockers
In the case of a return, shipping charges are non-refundable.
Ships FREE, within 24 hours
Delivered in 3-5 business days
Most standard travel scooters are shipped and delivered within 3-5 business days via UPS or FedEx. Medium, large and full-sized mobility/medical scooters are shipped via freight carrier and will arrive within 6-10 business days. Carriers will call to schedule the delivery. Any customization, including options and upgrades, may take 1-3 weeks to leave the warehouse.
Orders shipped to Hawaii, Alaska or Puerto Rico will require additional shipping fees.
Vive Health Brand Products
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