We had a valve issue with a couple of the "donuts", but a call to Vive had replacements in the mail and in our hands in just days. Thank you!
Although we regret your initial product issue, we are pleased you have received your new ones, and they are suiting your needs. Thank you for your feedback and 5 star review. If we can assist you with anything in the future please let us know.
Warm regards, Jolene ~ Vive Health CS
facing hemmorhoid surgery and this was just what I wanted
We are happy to hear that our Inflatable Donut Cushion really works for you. Thank you for rating us 5 star as well. Should you have any further questions, please let us know. Best Regards, Aileen- Vive Health
Most amazing company
My mom ordered me this cushion in April. I cannot tell you what a life changed this cushion has been!! My tailbone pain was so extreme since I sit all day for my job. This made me have ZERO pain in that area! It's now May 23rd and my cushion started to lose air. I emailed and the company is sending me out a new one! I am shocked how amazing this company is and will DEFINITELY be purchasing other items and this cushion again to maybe have as a back up!! Thank you so much!!
Thanks for the great feedback with regard to our Inflatable Donut Cushion product and our services as well. Should you have any questions, please let us know. Thank you for being a Vive Health customer. Best Regards,Aileen of Vive Health CS
I bought the inflatable donut cushion to relieve my back pain and i’m Very glad I did. I can now sit for an extended time period without excruciating pain. Many thanks!!! Great product and I highly recommend this product
Great to hear that you are benefiting in using our Inflatable Donut Cushion. We really appreciate you taking time as well in leaving us a positive review. Should you have any further questions, please let us know. Thanks again for being a Vive Health customer. Best Regards, Aileen-Vive Health.
Rebel Against Age
My original cushion developed leaks & when I notified VIVE I was told by the Rep. that a better version was in the making & as soon as it becomes available I would be notified & shipped SAP.& VIVE followed thru My 89 year young body Thanks the Rebel Against Age.
Thank you for spending time to share with us your experience and thoughts with the Cushion, as well as the service we offered. We really strive to give good quality products. However, we are always here for you to back you up if any unnecessary things happen. I appreciate you for leaving us a good feedback.
Have great day. :)
Customer Satisfaction Specialist
Standard shipping is 3-5 business day delivery (it frequently arrives sooner)
2-Day & Overnight Delivery (Business Day) is available for an additional charge.
We can ship anywhere in the continental United States (48 States); excluding Hawaii, Alaska, Puerto Rico or Internationally
We are unable to ship to PO Boxes or Amazon Lockers
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Delivered in 3-5 business days
Most standard travel scooters are shipped and delivered within 3-5 business days via UPS or FedEx. Medium, large and full-sized mobility/medical scooters are shipped via freight carrier and will arrive within 6-10 business days. Carriers will call to schedule the delivery. Any customization, including options and upgrades, may take 1-3 weeks to leave the warehouse.
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Vive Health Brand Products
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Ebay.com: Vive Health
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Each purchase can only receive one guarantee redemption. We can not continually refund, replace or exchange your product.
After 60 days policy is valid for returns, refunds and exchanges due to product issues only.