Was very pleased with my purchase, am getting used to using them. They make me feel stable when walking.
We are so happy that the poles really helped and we appreciate the five star review as well. Should you have any further questions, please let us know. Thank you for being a Vive Health customer. Best Regards, Aileen of Vive Health.
Hi Yevgenya, thank you for the 5 star rating our Trekking Poles. We appreciate you being a Vive Health Customer! ~Rebecca, Vive Health CS~
Great Customer Support
I purchased these poles a year ago, and then was unable to use them until just recently. When I discovered that I couldn't adjust the length on one of them, I got on Vive Health Chat to see if I could order a replacement part. Aileen answered my chat, took immediate action, and resolved my problem to my complete satisfaction and beyond my expectations. Now, I look forward to using them, as they are very convenient to store and carry and can be used for a variety of activities. Kudos to Aileen for such great customer service, and to Vive Health for standing behind their product offerings!
Hi JP, Thank you for taking the time to leave us a positive feedback. We are pleased to hear that you are very satisfied with our customer service. We hope to serve you again soon. Thank you for being a Vive Health customer! -Warm regards, Gre_Vive Health
Light but strong. Nice package with a choice of optional tips, and a bag for transport. Good price for all that is included.
We appreciate the great feedback and you taking time leaving us a five star review as well. Should you have any further questions, please do not hesitate to let us know. Thank you for being a Vive Health customer. Best Regards, Aileen of Vive Health.
Incredible customer service on a great product!
The trekking poles are fantastic. Light weight, strong, and easily adjustable. The set comes with different feet options for snow or ground hiking. Customer service was very knowledgeable plus the order and shipping were executed very quickly. I highly recommend Vive Health.
Thank you for the insightful feedback and 5 star review. We are delighted you love the trek poles, if we can assist you in the future, please let us know and thank you for being a Vive Health customer.
Warm Regards, Jolene~Vive Health CS
How long are the trekking poles when fully extended?
When fully extended, each pole is 57.5”.
Will the trekking poles extend enough to be used by someone over 6 feet tall?
That would depend on your comfortable and safe height in a trekking pole. If it is 57.5” or lower, these poles would work for you.
How do I extend the trekking poles?
There are two places on each pole to extend the pole. First, open the tension lever on the pole and pull it out to extend. Replace the tension lever to lock in place. If you need further extension, there is a lower extension location near the tip. At that location, twist the pole to unlock before pulling out to extend. Once you’ve extended the pole to your desired length, twist the pole to lock in place.
Are these trekking poles suitable for pavement?
Yes, the trekking poles include several different tips that are designed to maximize your experience on a specific terrain, including pavement using the rubber foot tip.
I’ve just had hip surgery. Is this reacher grabber good for my recovery?
Yes! This tool is a great helper for elderly people, or people recovering from surgery. It makes simple everyday tasks safer and easier.
Are these trekking poles suitable for snow and ice?
Yes, the trekking poles include several different tips that are designed to maximize your experience on a specific terrain, including snow and ice using the snow and ice tip.
Are these trekking poles suitable for sand?
Yes, the trekking poles include several different tips that are designed to maximize your experience on a specific terrain, including sand using the sand tip.
I have a hard time walking due to a medical condition. Can I use these trekking poles to help me get around during the day?
Yes, these lightweight trekking poles will provide stability and traction while reducing arm and shoulder fatigue even when used all day.
What are the trekking poles made of?
The trekking poles are constructed of lightweight aluminum that is very sturdy but also easy to lift and carry.
How much do the trekking poles weigh?/h4>
Each pole is about 7 ounces, making them ideal for long distance hikes or even all day indoor use.
What are the hand grips made of?
The soft hand grips are constructed of soft EVA foam that molds to your hands for a comfortable grip.
How do you adjust the wrist straps?
To adjust your wrist strap, push the button where the straps meet on the handle. This unlocks the strap. The strap is looped through the handle three times. Pull on one of the three loops to loosen or tighten. When you have the strap at your preferred setting, grab all three loops and pull firmly to lock the strap in place.
What are the clips for?
The clips are intended to help you store your trekking poles neatly and conveniently when not in use. Just collapse the poles, use the clips to snap them together and store then in the carrying case.
Lightweight walking sticks for outdoor all-terrain use
Standard shipping is 3-5 business day delivery (it frequently arrives sooner)
2-Day & Overnight Delivery (Business Day) is available for an additional charge.
We can ship anywhere in the continental United States (48 States); excluding Hawaii, Alaska, Puerto Rico or Internationally
We are unable to ship to PO Boxes or Amazon Lockers
Ships FREE, within 24 hours
Delivered in 3-5 business days
Most standard travel scooters are shipped and delivered within 3-5 business days via UPS or FedEx. Medium, large and full-sized mobility/medical scooters are shipped via freight carrier and will arrive within 6-10 business days. Carriers will call to schedule the delivery. Any customization, including options and upgrades, may take 1-3 weeks to leave the warehouse.
Orders shipped to Hawaii, Alaska or Puerto Rico will require additional shipping fees.
Vive Health Brand Products
We offer 100% Risk Free Purchases on Vive Health brand products. Our specially designed products come backed by an industry leading guarantee. Feel good about shopping because we completely removed the risk. If you need to redeem your guarantee you will receive a fast and courteous replacement, refund or exchange. Each product page will specify which the length of the product's guarantee.
Only products purchased through ViveHealth.com are automatically registered in our guarantee program. Purchases through 3rd party channels are only guaranteed if registered within 30 days of purchase.
Please also note that product must be purchased through Vive Health or an authorized retailer for the guarantee to be valid. Authorized retailers include:
Amazon.com: Vive Health Direct
Walmart.com: Vive Health
Ebay.com: Vive Health
Counterfeit or replicas items are not covered by Vive Health's Guarantee policy
Products purchased used or through re-sale are not covered.
Each purchase can only receive one guarantee redemption. We can not continually refund, replace or exchange your product.
After 60 days policy is valid for returns, refunds and exchanges due to product issues only.