It did not help my neck condition as I had hoped. I found it to be too hot and it bothered my neck when it was wrapped around it. Maybe it will work better for someone else.
Hi Linda, thank you for the feedback. We are sorry to hear that the product didn't work out as expected. Your item does come with a warranty and is returnable. Feel free to reach out to us with any questions or concerns. Thank you for being a Vive Health CS! ~Rebecca, Vive Health CS~
Hi Tom, Thank you for giving us five star rating! Should you have any concern about the Neck Brace or any of our products, please don't hesitate to contact us. Thank you so much for being a Vive Health customer! -Warm regards, Gre_Vive Health
So glad you carry smaller braces. Just great for offering support for shorter people. Maintains neck in a neutral position without being hyperextended. Washes easily the washer, maintains shape. Velcro nice and strong.
Linda, thank you for taking the time to leave such wonderful feedback. We are thrilled to hear that the neck brace is working out so well for you. Thank you for being a Vive Health Customer! ~Rebecca, Vive Health CS~
It really helps
I have been having neck pains and thought about a neck brace and, low and behold, I received the email from Vive Health advertising them. I initially ordered the 4 inch version but it was not comfortable so I ordered the 3 inch version. It is much better and helps alleviate some of the neck pains I have. I am retired and disabled and spend the day at my computer and watching TV and that takes a toll on my neck muscles. This brace has done wonders altho I am still getting used to the restriction of movement. I would definitely recommend this neck brace to anyone who has a problem with neck pain.
Lucille, thank you for the great review on our Neck Brace. We are pleased to hear that our product works out so perfectly for you! Thank you for being a Vive Health Customer! -Rebecca, Vive Health CS-
I like it
Works good, doesn't smell bad, velcro is good!
Thanks for taking the time out and leaving such positive feedback! We are glad to hear that the brace is working out for you! -Rebecca- Vive Health CS
Standard shipping is 3-5 business day delivery (it frequently arrives sooner)
2-Day Delivery (Business Day) is available for an additional charge.
We can ship anywhere in the continental United States (48 States); excluding Hawaii, Alaska, Puerto Rico or Internationally
We are unable to ship to PO Boxes or Amazon Lockers
In the case of a return, shipping charges are non-refundable.
Ships FREE, within 24 hours
Delivered in 3-5 business days
Most standard travel scooters are shipped and delivered within 3-5 business days via UPS or FedEx. Medium, large and full-sized mobility/medical scooters are shipped via freight carrier and will arrive within 6-10 business days. Carriers will call to schedule the delivery. Any customization, including options and upgrades, may take 1-3 weeks to leave the warehouse.
Orders shipped to Hawaii, Alaska or Puerto Rico will require additional shipping fees.
Vive Health Brand Products
We offer 100% Risk Free Purchases on Vive Health brand products. Our specially designed products come backed by an industry leading guarantee. Feel good about shopping because we completely removed the risk. If you need to redeem your guarantee you will receive a fast and courteous replacement, refund or exchange. Each product page will specify which the length of the product's guarantee.
Only products purchased through ViveHealth.com are automatically registered in our guarantee program. Purchases through 3rd party channels are only guaranteed if registered within 30 days of purchase.
Please also note that product must be purchased through Vive Health or an authorized retailer for the guarantee to be valid. Authorized retailers include:
Amazon.com: Vive Health Direct
Walmart.com: Vive Health
Ebay.com: Vive Health
Counterfeit or replicas items are not covered by Vive Health's Guarantee policy
Products purchased used or through re-sale are not covered.
Each purchase can only receive one guarantee redemption. We can not continually refund, replace or exchange your product.
After 60 days policy is valid for returns, refunds and exchanges due to product issues only.