Good = Looks, stability, durability, price. Bad = Agility (does not turn sharp at all), height adjustment (I'm only 5'8" and must adjust it to the tallest setting in order to keep from having to bend over). Personally, overall, I give it a 3.5 out of 5.
Thank you for taking the time to share your feedback. Feel free to reach out to us with any questions or concerns! Thank you for being a Vive Health Customer!~Rebecca, Vive Health~
A truly excellent design & product. Easy to assemble with precise instructions. I too received exceptional service, delivery & support from Vive. This rollator walker is a delight to use & depend on.I couldn't give a higher recommendation all around. Thank you, Vive !!!
Hi Tamara, Thank you for giving us a positive rating! I'm glad that you're happy with the rollator walker. Should you have any questions about the your product or any of our products, please don't hesitate to contact us. Thank you so much for being a Vive Health customer! -Warm regards, Sharon_Vive Health
Pretty in Pink
Love this rollator and the pink color makes this 78 year old woman feel young again. Shopping is a breeze with this rollator. Shops had items stacked in the aisles and being able to pull in the handles and get through the aisles made a huge difference! I highly recommend this rollator!
Hi Karen, Wow! so glad to hear that you are pleased with the Rollator Walker. Thank you for the wonderful review. Looking forward to doing business with you again soon! -Warm regards, Gre_Vive Health
With my major back problems I have had to use walking aids for quiet a while, many brands and many styles. This Vive rollator gives me a feeling of more comfort and safety. The customer service from Vive Health was very good.
Hi, Thank you for taking the time to give us a positive feedback. We are happy to know that you are pleased with the Rollator Walker as well as with the customer service. Looking forward to doing business with you again soon. Thank you for being a Vive Health customer! -Warm regards, Gre_Vive Health
My mother in law lost a part 1 year after purchase. One phone to Vive and replacement part was shipped. Excellent service
Hi Rob, Wow! so glad to hear that you and your mom are pleased with our customer service support. Thank you for the wonderful review. Looking forward to doing business with you again soon! -Warm regards, Gre_Vive Health
Standard shipping is 3-5 business day delivery (it frequently arrives sooner)
We can ship anywhere in the continental United States (48 States); excluding Hawaii, Alaska, Puerto Rico or Internationally
We are unable to ship to PO Boxes or Amazon Lockers
In the case of a return, shipping charges are non-refundable.
Ships FREE, within 24 hours
Delivered in 3-5 business days
Most standard travel scooters are shipped and delivered within 3-5 business days via UPS or FedEx. Medium, large and full-sized mobility/medical scooters are shipped via freight carrier and will arrive within 6-10 business days. Carriers will call to schedule the delivery. Any customization, including options and upgrades, may take 1-3 weeks to leave the warehouse.
Orders shipped to Hawaii, Alaska or Puerto Rico will require additional shipping fees.
Vive Health Brand Products
We offer 100% Risk Free Purchases on Vive Health brand products. Our specially designed products come backed by an industry leading guarantee. Feel good about shopping because we completely removed the risk. If you need to redeem your guarantee you will receive a fast and courteous replacement, refund or exchange. Each product page will specify which the length of the product's guarantee.
Only products purchased through ViveHealth.com are automatically registered in our guarantee program. Purchases through 3rd party channels are only guaranteed if registered within 30 days of purchase.
Please also note that product must be purchased through Vive Health or an authorized retailer for the guarantee to be valid. Authorized retailers include:
Amazon.com: Vive Health Direct
Walmart.com: Vive Health
Counterfeit or replicas items are not covered by Vive Health's Guarantee policy
Products purchased used or through re-sale are not covered.
Each purchase can only receive one guarantee redemption. We can not continually refund, replace or exchange your product.
After 60 days policy is valid for returns, refunds and exchanges due to product issues only.