the first one i bought did not have the sides for the walker.. they sent me a new one package and it arrived... in only a few days... wonderful
We appreciate you taking time and leaving us a positive ratings. Should you have any further questions or concerns about the product, please let us know. Thanks for being a Vive Health customer. Best Regards, Aileen of Vive Health.
How long is the extension on the walker wheels?
The walker wheels are 15” in length, including the extension and wheel.
Can I use the walker wheels on the back legs of my walker?
Yes, the wheels are compatible with a rear walker leg however, without a proper braking system the walker may become unsafe for use on declines and other rough areas.
What is the diameter of the tubing coming up from the walker wheels?
The walker wheel extensions are 1” in diameter, which makes them compatible with most walker models.
Can I use the walker wheel and ski glides with my Guardian walker?
Yes, the wheels and ski glides are compatible with most walker models, including Guardian.
Will the walker ski glides scratch my hardwood floors?
Sturdy fabric glide covers are included in your purchase to protect indoor surfaces like hardwood floors from scratches.
Do the wheels and glides come in pairs or single pieces?
The wheels, glides and covers come in pairs.
Do the wheels fit all walkers?
Yes, the wheels will fit any walker with a 1 inch diameter.
Do the glides fit all walkers?
Yes, the glides will fit any walker with a 1 inch diameter.
How do I install the walker wheels?
The wheels are very easily installed in just a couple of steps. Please review this video for details.
How do I install the walker glides?
The glides are very easily installed in just a couple of steps. Just remove the existing rubber feet either in the front or the back of the walker and insert the glides into each leg. Tighten with a Phillips screwdriver.
How do I install the fabric covers?
Just place the covers over the walker glides.
Do the wheels swivel?
No, these walker wheels do not swivel.
For upgrading or replacing walker wheels and glides
Standard shipping is 3-5 business day delivery (it frequently arrives sooner)
2-Day & Overnight Delivery (Business Day) is available for an additional charge.
We can ship anywhere in the continental United States (48 States); excluding Hawaii, Alaska, Puerto Rico or Internationally
We are unable to ship to PO Boxes or Amazon Lockers
Ships FREE, within 24 hours
Delivered in 3-5 business days
Most standard travel scooters are shipped and delivered within 3-5 business days via UPS or FedEx. Medium, large and full-sized mobility/medical scooters are shipped via freight carrier and will arrive within 6-10 business days. Carriers will call to schedule the delivery. Any customization, including options and upgrades, may take 1-3 weeks to leave the warehouse.
Orders shipped to Hawaii, Alaska or Puerto Rico will require additional shipping fees.
Vive Health Brand Products
We offer 100% Risk Free Purchases on Vive Health brand products. Our specially designed products come backed by an industry leading guarantee. Feel good about shopping because we completely removed the risk. If you need to redeem your guarantee you will receive a fast and courteous replacement, refund or exchange. Each product page will specify which the length of the product's guarantee.
Only products purchased through ViveHealth.com are automatically registered in our guarantee program. Purchases through 3rd party channels are only guaranteed if registered within 30 days of purchase.
Please also note that product must be purchased through Vive Health or an authorized retailer for the guarantee to be valid. Authorized retailers include:
Amazon.com: Vive Health Direct
Walmart.com: Vive Health
Ebay.com: Vive Health
Counterfeit or replicas items are not covered by Vive Health's Guarantee policy
Products purchased used or through re-sale are not covered.
Each purchase can only receive one guarantee redemption. We can not continually refund, replace or exchange your product.
After 60 days policy is valid for returns, refunds and exchanges due to product issues only.