Hi Herman! Thank you for giving us five star rating! Should you have any concern about the Inflatable Lumbar Support or any of our products, please don't hesitate to contact us. Thank you so much for being a Vive Health customer! -Warm regards, Gre_Vive Health
Have tried other support pillows, but I love this one. It's soft, comfortable, and folds up small for travel.
J.N., thank you for the 5 star rating on this product! I am so happy to hear that you love this product! Thank you for being a Vive Health Customer! -Rebecca, Vive Health CS-
Does the lumbar cushion self-inflate?
The inflatable lumbar cushion is inflated manually, no air pump is required.
How do I deflate my lumbar cushion?
To deflate the lumbar support, opening the second air valve and gently press on the cushion to deflate completely.
Does this come with a carrying case?
Yes! The lumbar support includes a travel bag for safe and convenient storage and travel.
How do I clean the lumbar cushion?
The support pillow should be cleaned by wiping it with a damp cloth, followed immediately with a dry cloth. The support pillow should never be submerged in water.
Does the cushion have foam in it?
This lumbar support cushion is inflatable with no foam cushioning.
Is Vive’s lumbar support cushion soft?
Yes, the outer layer is a soft polyester material and air can be gently released with the air valve to personalize the level of support needed.
Can I use the inflatable support cushion on airline seats?
Yes, the lumbar support cushion has an integrated elastic strap that allows it to be secured to any type of seat, including airline seats.
Is the support cushion water resistant?
Yes, the support is water resistant, however, the inflatable support cushion should not be submerged in water.
What are the dimensions of the lumbar support?
The support cushion is 17.32” by 12.6” by 5.51”.
How small does the support cushion pack down?
The support includes a carry bag and packs down to 4” by 2” for exceptional portability.
Is the strap large enough to secure to a car seat?
Yes, the support is easy to secure to most car seats with the integrated strap.
To support the back, neck or head while in a seated position
Standard shipping is 3-5 business day delivery (it frequently arrives sooner)
2-Day & Overnight Delivery (Business Day) is available for an additional charge.
We can ship anywhere in the continental United States (48 States); excluding Hawaii, Alaska, Puerto Rico or Internationally
We are unable to ship to PO Boxes or Amazon Lockers
Ships FREE, within 24 hours
Delivered in 3-5 business days
Most standard travel scooters are shipped and delivered within 3-5 business days via UPS or FedEx. Medium, large and full-sized mobility/medical scooters are shipped via freight carrier and will arrive within 6-10 business days. Carriers will call to schedule the delivery. Any customization, including options and upgrades, may take 1-3 weeks to leave the warehouse.
Orders shipped to Hawaii, Alaska or Puerto Rico will require additional shipping fees.
Vive Health Brand Products
We offer 100% Risk Free Purchases on Vive Health brand products. Our specially designed products come backed by an industry leading guarantee. Feel good about shopping because we completely removed the risk. If you need to redeem your guarantee you will receive a fast and courteous replacement, refund or exchange. Each product page will specify which the length of the product's guarantee.
Only products purchased through ViveHealth.com are automatically registered in our guarantee program. Purchases through 3rd party channels are only guaranteed if registered within 30 days of purchase.
Please also note that product must be purchased through Vive Health or an authorized retailer for the guarantee to be valid. Authorized retailers include:
Amazon.com: Vive Health Direct
Walmart.com: Vive Health
Ebay.com: Vive Health
Counterfeit or replicas items are not covered by Vive Health's Guarantee policy
Products purchased used or through re-sale are not covered.
Each purchase can only receive one guarantee redemption. We can not continually refund, replace or exchange your product.
After 60 days policy is valid for returns, refunds and exchanges due to product issues only.