I'm using this for a person that weighs less than 90 lbs and sleeps on a very soft all foam mattress. Despite these obstacles, this item works flawlessly. Setting up the pager was a little confusing, though.
Amery, thank you the great review on our product. If you ever need help setting anything up our Customer Service team is always here to help. Thanks for being a Vive Health Customer! -Rebecca, Vive Health CS-
Wireless Bed Alarm
Hi Mary! Thank you for giving us five star rating! Should you have any concern about the Wireless Bed Alarm or any of our products, please don't hesitate to contact us. Thank you so much for being a Vive Health customer! -Warm regards, Gre_Vive Health
For remote monitoring a patient or loved one while in bed
Sensor pad: 29.5” x 10”
How To Check the Transmitter:
This sensor pad must first be connected to a wireless transmitter.
Write in the transmitter expiration date, which is two years from the activation date.
To connect the transmitter to a wireless alarm system, press and hold the button on the transmitter until you see the indicator light for two seconds, then release the button.
How To Set Up The Sensor Pad
Write the in-use date and expiration date on the pad with a permanent marker. The usable life of this pad is 365 days.
Check this sensor pad, cord, and plug for damage. Discard if damage is found.
Place the sensor pad in the desired location, on top the mattress for the bed sensor pad or on the seat of the wheelchair for the chair sensor pad. The sensor pad may be covered with a light blanket if necessary.
Plug the sensor pad cord into the wireless transmitter.
Mount the transmitter where access is convenient for the caregiver.
The time delay button is located on the front face of the transmitter and can be set to 0, 2 or 4 seconds of delay, controlling the amount of time between when the pressure is removed from the sensor pad and when the transmitter sends an alert. This function can reduce false alarms if the patient momentarily shifts off the pad and then back onto the pad within the set delay time. To adjust the delay time, press and release the time delay button on the front face of the transmitter until desired time delay light is selected.
How To Program The Transmitter To A Wireless Pager:
Press and hold both UP and DOWN arrows on the front of the pager for 5 seconds. You will see a number “1” that is blinking with an additional red light, indicating that the pager is now in programming mode (see the pager's directions for use). The pager will remain in “programming mode” for 10 seconds. If no activity occurs within this 10 second period, the pager will immediately exit the programming mode.
There are 10 numbers on the pager for programming up to 10 individual wireless devices. To select a number for programming, press and release the UP or DOWN arrow on the front of the pager, next number will be blinking with an additional red light. You can continue to press and release the arrow until the desired number is selected.
Wipe down sensor mat with a damp cloth and mild detergent.
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For questions or concerns, call 1-800-487-3808. We're available daily from 8:30am to 9pm EST.
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Pride Mobility Products
Lifetime Limited Warranty:
For the lifetime of your product from the date of purchase, Pride will repair or replace at our option to the original purchaser, free of charge, any of the following parts found upon examination by an authorized representative of Pride to be defective in material and/or workmanship:
Structural Frame Components which includes:
Two-Year Limited Warranty:
For two (2) years from the date of purchase, Pride will repair or replace at our option to the original purchaser, free of charge, any of the following parts found upon examination by an authorized representative of Pride to be defective in material and/or workmanship:
Motor Brake (electronic function ONLY)
Also, electronic assemblies including:
Any Other Electrical Subassembly
Six-Month Limited Warranty:
The battery is covered by a separate six-month warranty, provided by the battery manufacturer. The batteries are not warranted by Pride.
Reconditioned Units Warranty:
All reconditioned units are covered by a six-month warranty from Pride effective from the date of purchase.
This warranty does not extend to those items which may require replacement due to normal wear and tear.
ABS Plastic Shrouds
Upholstery and Seating
Tires and Tubes
Circumstances beyond the control of Pride
Labor, service calls, shipping, and other charges incurred for repair of the product, unless specifically authorized, IN ADVANCE, by Pride Mobility Products
Repairs and/or modifications made to any part without specific consent from Pride
Exclusions also include components with damage or failure caused by:
Abuse, misuse, accident, or negligence
Battery fluid spillage or leakage
Use other than normal design specifications
Improper operation, maintenance, or storage
NOTE: If there is an increase in the operational noise level in the transaxle, the warranty does not apply. An increase in operational noise level usually occurs due to abusive and excessive strain on the scooter.
NOTE: Gradual deterioration in performance because the battery has been left in a discharged state, left in cold conditions for an extended period of time, or worn out through heavy use is not covered.