Hi Pasquale, we are sorry to hear that you are having trouble using the product. Please check out our webpage. We have videos that show you step by step on how to set up and use the product. Feel free to reach out to us if you have any questions or concerns. ~Rebecca, Vive Health CS~
Vive blood pressure monitor
The monitor is good but I have nothing to compare. The case is too small you have to really jam it in to fit perfectly, can’t be too good for the hose.
Hi Laura, Thank you for giving us five star rating! Should you have any concern about the Blood Pressure Monitor or any of our products, please don't hesitate to contact us. Thank you so much for being a Vive Health customer! -Warm regards, Gre_Vive Health
Blood pressure monitor
We purchased a blood pressure monitor that probably saved my husband! After taking his blood pressure his bpm was 166, we immediately got him to the hospital. Several days after that it went dark for some reason, I was already stressed & now I had to buy another, I decided to call Vive health just to see if maybe I was doing something wrong, the agent who took my call immediately said not to worry she would get another to me, I had it in 3 days! I would definitely recommend this company to everyone! Excellent customer service & that's hard to find these days!
Hi Tommie, Thank you for giving us five star rating! We are happy to know that you are pleased with the Blood Pressure Monitor as well as with the delivery and customer service. Should you have any concern about the monitor or any of our products, please don't hesitate to contact us. Thank you so much for being a Vive Health customer! -Warm regards, Gre_Vive Health
Blood Pressure Monitor
Glad to hear that the device works and we really appreciate the five star review. Should you have any further questions on our products, please let us know. Thanks for being a Vive Health customer. Best Regards, Aileen of Vive Health.
Excellent customer service
If company stands behind the product- generates our confidence
Hi Shri, Thank you for giving us five star rating! Should you have any concern about any of our products, please don't hesitate to contact us. Thank you so much for being a Vive Health customer! -Warm regards, Gre_Vive Health
Can I use a power adapter with the blood pressure monitor?
Yes, Vive Precision offers a power adapter that is compatible with this blood pressure monitor.
Does the blood pressure monitor allow you to print out your readings?
No, the readings cannot be printed out from the device, however, it does store up to 250 readings per user for easy tracking.
Will the blood pressure cuff fit a person with very large arms?
The adult-sized cuff can accommodate arm sizes between 8.75” to 16.5”.
Can I use the blood pressure monitor alone or will I need help?
The blood pressure cuff can be easily secured on the arm, allowing for accurate self measurements.
Is the arm cuff automatic or will I have to pump it?
Blood pressure cuff automatically inflates, no manual pumping necessary.
Are there an indicators to tell me whether my blood pressure is normal or high?
Yes. Along the left hand side of the screen, there are four color-coded areas indicating normal and prehypertension, high blood pressure or hypertension stage 1, hypertension stage 2 and hypertensive crisis blood pressure levels.
Is this a Bluetooth blood pressure monitor?
No, it’s not Bluetooth-compatible, but it is a portable blood pressure monitor, making it perfect for travel or storage.
Does this blood pressure monitor measure from the wrist or from the bicep?
This is an upper arm blood pressure monitor and will measure from your bicep. Wrist monitors are known to be less accurate.
How do I switch between users?
How do I retrieve averages of readings taken?
The blood pressure monitor has the ability to show the average value of the latest three records for the selected user. To retrieve the average first, make sure the device is powered off, then press the MEM (“M”) button and the average will display. Remember to have desired user selected.
Does this monitor for an irregular heartbeat?
Yes. If the device measures your heartbeat as irregular, it will alert you on screen with the reading
Is this blood pressure monitor rechargeable?
No, it uses 4 AAA batteries (included) and can be connected to a 6V 1A AC adapter (sold separately).
Can this blood pressure monitor be used on children?
Our cuff size ranges from 22 – 32cm. This standard cuff size can accommodate a small to large sized adult. The recommended cuff size for a child ranges from 12 – 18cm. A cuff size too large can underestimate a blood pressure reading.
My blood pressure cuff won't inflate and I am receiving E1 error. What should I do?
First, make sure the cuff is plugged properly into the left side of the device. The right side port is for optional AC power adapter (not included).
What does Systolic and Diastolic mean?
Systolic is the top number in your blood pressure reading, and is the larger number. This number indicates the measure of pressure in the arteries when the heart beats, or contracts. Diastolic is the bottom and smaller number in your blood pressure reading. This number indicates the pressure in the arteries between heartbeats, or when the heart muscle is resting between beats and refilling with blood. Read more about understanding blood pressure here
What do Prehypertension, Hypertension Stage 1, Hypertension Stage 2, and Hypertensive Crisis mean?
Prehypertension is a warning that you may develop high blood pressure in the future. Hypertension Stage 1 is high blood pressure, and typically diuretic medication is recommended. Hypertension Stage 2 is high blood pressure that requires change in lifestyle habits along with prescribed medications. Hypertensive Crisis is a very high and severe increase in blood pressure that may lead to a stroke. This is usually broken down between Urgent and Emergency. Urgent means no damage has been done to your organs. Emergency means damage has been done to organs, and risk for life-threatening complications is high. Hypertensive crisis requires immediate medical attention.
How do I fit the cuff on my blood pressure monitor?
How do I switch from kPa to mmHg on my blood pressure monitor?
How do I set the date & time on my blood pressure monitor?
How do I clear the data on my blood pressure monitor?
For accurately obtaining and tracking blood pressure readings for up to two individuals.
Battery powered mode: requires four AAA batteries (included)
AC adaptor powered mode: 6V 1A AC adaptor (not included)
Arm cuff fit most arms ranging from 8.75” to 16.5” in circumference
Systolic blood pressure
Diastolic blood pressure
Pulse rate (in beats per minute)
Blue backlit, digital LCD display
Large 2.4" x 1.6"
Low battery indicator
Unit records up to 250 measurements per user for a total memory of 500 measurements
To access previous measurements, press the "MEM" button when the monitor is off to show the average of the last three records for the selected user
To view individual measurements from recent to oldest, press the "MEM" button again; to view individual measurements from oldest to most recent, press the "SET" button
Choice of black or silver
Vive Precision blood pressure monitor
Wide range arm cuff (Fits arms 8.75”-16.5” or 22-42cm)
Standard shipping is 3-5 business day delivery (it frequently arrives sooner)
2-Day & Overnight Delivery (Business Day) is available for an additional charge.
We can ship anywhere in the continental United States (48 States); excluding Hawaii, Alaska, Puerto Rico or Internationally
We are unable to ship to PO Boxes or Amazon Lockers
Ships FREE, within 24 hours
Delivered in 3-5 business days
Most standard travel scooters are shipped and delivered within 3-5 business days via UPS or FedEx. Medium, large and full-sized mobility/medical scooters are shipped via freight carrier and will arrive within 6-10 business days. Carriers will call to schedule the delivery. Any customization, including options and upgrades, may take 1-3 weeks to leave the warehouse.
Orders shipped to Hawaii, Alaska or Puerto Rico will require additional shipping fees.
Vive Health Brand Products
We offer 100% Risk Free Purchases on Vive Health brand products. Our specially designed products come backed by an industry leading guarantee. Feel good about shopping because we completely removed the risk. If you need to redeem your guarantee you will receive a fast and courteous replacement, refund or exchange. Each product page will specify which the length of the product's guarantee.
Only products purchased through ViveHealth.com are automatically registered in our guarantee program. Purchases through 3rd party channels are only guaranteed if registered within 30 days of purchase.
Please also note that product must be purchased through Vive Health or an authorized retailer for the guarantee to be valid. Authorized retailers include:
Amazon.com: Vive Health Direct
Walmart.com: Vive Health
Ebay.com: Vive Health
Counterfeit or replicas items are not covered by Vive Health's Guarantee policy
Products purchased used or through re-sale are not covered.
Each purchase can only receive one guarantee redemption. We can not continually refund, replace or exchange your product.
After 60 days policy is valid for returns, refunds and exchanges due to product issues only.