The instructions left something to be desired, but the combination works really well. Now, if I could only get my wife to stop using it for no reason other than finding out if it works. It's a 5-star item and so is the support.
Rabia Kwider (Wood River, US)
very good product!!
Good product and excellent service :)
Hello Rabia, Thank you so much for your great review! We are happy to hear that the product is working out so good.! Thank you for being a Vive Health Customer! -Alice- Vive Health CS
Whirlwind (Monroe, US)
The pager works great. I use the vibrate and sound alert together. So I don't miss anything.
Hi there, Thank you for taking the time to share your feedback. We are happy to hear that the product is working well for your needs. Thank you for being a Vive Health Customer!~Rebecca, Vive Health~
Robert Oneil (Rockville, US)
Pager works well with VIVE bed alarm pad. easy to install. Strange that it is needed for the alarm pad, but is sold separately.
Hi Robert, Thank you for giving us five star rating. Should you have questions or concern about Wireless Pager or any product we have, please feel free to contact us.We'll be more than happy to serve you. Have a wonderful day :) -Warm regards, Gre_Vive Health
Anne M Morgan (Plattsburgh, US)
Works as advertised with the mat
Hi Anne, Thank you for the five star rating! Should you have any concern about the Wireless Pager or any of our products, please don't hesitate to contact us. Thank you so much for being a Vive Health customer! -Warm regards, Gre_Vive Health
Can I use this with both the bed alarm and the call button?
Yes! The wireless pager pairs with up to 10 unique devices, allowing alerts from bed, chair and floor pads, as well as door and window alarms and call buttons.
What type of batteries do I need for the pager?
The wireless pager operates on two AA batteries which are included with the pager.
How many alarms can be programmed to the pager?
The pager can be paired with up to ten devices.
What is the range of the pager?
The transmitter is effective up to 150 feet.
Is there a visual component as well?
Yes, the pager displays the number associated with the triggered alarm in addition to the audible chime and vibration settings.
Can I adjust the volume of the chimes?
Yes, the pager allows you to adjust the volume of the audible chimes.
Is this suitable for a multi-level home?
Yes, the pager has a range of up to 150 in an open field. Interior walls and flooring may reduce the range available for reliable alerts.
Will the patient hear the alarm?
Only if the paired receiver is nearby. The floor pad and wireless transmitter themselves are silent.
How do I turn the alarm off?
Each alert can be silenced by pressing the large reset button on the face of the wireless pager.
How do I change the notification sound on my wireless pager?
For remote monitoring of patients or loved ones when paired with a chair sensor pad, bed sensor pad, floor mat and other devices
3” x 2.5” x 1.5”
How To Program The Transmitter To A Wireless Pager:
Press and hold both UP and DOWN arrows on the front of the pager for 5 seconds. You will see a number “1” that is blinking with an additional red light, indicating that the pager is now in programming mode (see the pager's directions for use). The pager will remain in “programming mode” for 10 seconds. If no activity occurs within this 10 second period, the pager will immediately exit the programming mode.
There are 10 numbers on the pager for programming up to 10 individual wireless devices. To select a number for programming, press and release the UP or DOWN arrow on the front of the pager, next number will be blinking with an additional red light. You can continue to press and release the arrow until the desired number is selected.
Wipe down the pager with a damp cloth and mild detergent.
Standard shipping is 3-5 business day delivery (it frequently arrives sooner)
We can ship anywhere in the continental United States (48 States); excluding Hawaii, Alaska, Puerto Rico or Internationally
We are unable to ship to PO Boxes or Amazon Lockers
In the case of a return, shipping charges are non-refundable.
Ships FREE, within 24 hours
Delivered in 3-5 business days
Most standard travel scooters are shipped and delivered within 3-5 business days via UPS or FedEx. Medium, large and full-sized mobility/medical scooters are shipped via freight carrier and will arrive within 6-10 business days. Carriers will call to schedule the delivery. Any customization, including options and upgrades, may take 1-3 weeks to leave the warehouse.
Orders shipped to Hawaii, Alaska or Puerto Rico will require additional shipping fees.
Vive Health Brand Products
We offer 100% Risk Free Purchases on Vive Health brand products. Our specially designed products come backed by an industry leading guarantee. Feel good about shopping because we completely removed the risk. If you need to redeem your guarantee you will receive a fast and courteous replacement, refund or exchange. Each product page will specify which the length of the product's guarantee.
Only products purchased through ViveHealth.com are automatically registered in our guarantee program. Purchases through 3rd party channels are only guaranteed if registered within 30 days of purchase.
5 Year Limited Guarantee
Please also note that product must be purchased through Vive Health or an authorized retailer for the guarantee to be valid. Authorized retailers include:
Amazon.com: Vive Health Direct
Walmart.com: Vive Health
Counterfeit or replicas items are not covered by Vive Health's Guarantee policy
For products purchased through an authorized reseller, the claim must go through the reseller as Vive Health is unable to confirm proof of purchase.
Products purchased used or through unauthorized resellers are not covered.
Each purchase can only receive one guarantee redemption. We can not continually refund, replace or exchange your product.
The term “Lifetime” means the estimated lifetime of the product covered within the specific warranty.
Customers must report any issues with any product within the first 30 days of purchase. If any defects or damages at arrival are not reported within the first 30 days, then the above warranties would not apply.