Hello Jill, Thank you so much for your great review! We are so happy to hear that the product is working out so good for you! Thank you for being a Vive Health Customer-Carolina- Vive Health CS
Clair Hunt (Salt Lake City, US)
Never purchase from this company
I purchased this pillow for my husband who has had back surgery. It never filled comparable to a 20.00 Wal-Mart pillow. I contacted the company after 4 days of having it I was told I could receive 35% back cause they could not take it back and I should donate it. Wow!!! Nevertheless they said they would take it back if I supplied pictures which I gladly did. Still waiting on information to send it back. 35% back and donate it was the initial response.
Hello. Thanks a lot for your honest feedback. We apologize that the item is not meeting your expectations. Our items do have a 30 day window period for returns or refunds if the item is not meeting your expectations. Please let us know about your order details so we can further assist. Thank you! Best regards, Carolina Vive Health CS
Cassondra G. (Wentzville, US)
I'm in love with my reading pillow, and it exceeded my expectations. It's the right amount of firmness for my back and neck support.
We are so glad to hear that. We hope that you can soon continue acquiring more of our fascinating products.
Have a great day.
Alexis from Vive Health - CS.
Alice Glinsmann (Batesville, US)
Once I "fluffed" the reading pillow, it worked great as I like to read in bed at night. The reading pillow came vacuumed packed and was hard as a rock. I "fluffed" the reading pillow, by the next morning it looked just like it did when I took it out of the box. Once I kneaded and squished the reading pillow every where, it finally began to take shape. I continued to knead the reading pillow until there were no more lumps in it.
Hello Alice, Thank you so much for your great review and feedback. We will share the details with our development team. We are so happy to hear that the product is working out so well for you! Thank you for being a Vive Health Customer-Alice- Vive Health CS
Jeannie (Greenville, US)
Cozy..back is happy
I often sit in bed to knit with my back against the headboard and one of my bed head pillows behind me ... I kept sliding down and I was squashing and flattening my bed pillows... I decided I wanted to try one of these bed support pillows. It is a very firm back support but exactly what I needed and wanted... It holds its shape very well and is very comfortable... I like how the head pillow can be adjusted if I need a little something on my neck or if my back is hurting that day I can take it off and wrap around the base for some lumbar support... Also great for meditating.. I can sit more comfortably for longer periods. Great purchase!
Hello Jeannie, Thank you so much for your great review! We are so happy to hear that the product is working out so good for you! Thank you for being a Vive Health Customer-Alice- Vive Health CS
Yes, the reading pillow is filled with a dense memory foam that retains its shape without flattening out for greater support.
How long are the armrests?
Each armrest is 12” in length.
Will it be stable enough to use on the floor by itself?
The reading pillow is designed to provide cushioning support when seated against a headboard, chair back or other firm surfaces. Though it can be used on the floor, it may not be stable enough for comfortable use.
Can the cover be removed?
Yes! The zippered cover is removable for periodic cleaning.
Is the pillow washable?
The removable cover is machine washable. The interior lining should be spot cleaned as necessary.
What color is the reading pillow?
The reading pillow is tan.
Does it include a handle?
Yes! The cover includes a fabric carry handle at the top of the backrest pillow.
Why do I need to let it set for 48 hours?
The reading pillow will arrive in a vacuum sealed package. Airing the pillow out in a well-ventilated area allows the foam to regain its shape and odors created by the packaging to dissipate.
What are the dimensions?
The reading pillow is 20” high and measures 17” across with a depth of 12”. Each armrest is 12” long, 8” wide and 6” high.
Provides a cushioned back support
Arm length: 12”
Arm width: 8”
Arm height: 6”
Shredded memory foam
Polyester plush cover
Remove the reading pillow from packaging and air out in a well-ventilated room for 48 hours before use
Standard shipping is 3-5 business day delivery (it frequently arrives sooner)
We can ship anywhere in the continental United States (48 States); excluding Hawaii, Alaska, Puerto Rico or Internationally
We are unable to ship to PO Boxes or Amazon Lockers
In the case of a return, shipping charges are non-refundable.
Ships FREE, within 24 hours
Delivered in 3-5 business days
Most standard travel scooters are shipped and delivered within 3-5 business days via UPS or FedEx. Medium, large and full-sized mobility/medical scooters are shipped via freight carrier and will arrive within 6-10 business days. Carriers will call to schedule the delivery. Any customization, including options and upgrades, may take 1-3 weeks to leave the warehouse.
Orders shipped to Hawaii, Alaska or Puerto Rico will require additional shipping fees.
Vive Health Brand Products
We offer 100% Risk Free Purchases on Vive Health brand products. Our specially designed products come backed by an industry leading guarantee. Feel good about shopping because we completely removed the risk. If you need to redeem your guarantee you will receive a fast and courteous replacement, refund or exchange. Each product page will specify which the length of the product's guarantee.
Only products purchased through ViveHealth.com are automatically registered in our guarantee program. Purchases through 3rd party channels are only guaranteed if registered within 30 days of purchase.
5 Year Limited Guarantee
Please also note that product must be purchased through Vive Health or an authorized retailer for the guarantee to be valid. Authorized retailers include:
Amazon.com: Vive Health Direct
Walmart.com: Vive Health
Counterfeit or replicas items are not covered by Vive Health's Guarantee policy
For products purchased through an authorized reseller, the claim must go through the reseller as Vive Health is unable to confirm proof of purchase.
Products purchased used or through unauthorized resellers are not covered.
Each purchase can only receive one guarantee redemption. We can not continually refund, replace or exchange your product.
The term “Lifetime” means the estimated lifetime of the product covered within the specific warranty.
Customers must report any issues with any product within the first 30 days of purchase. If any defects or damages at arrival are not reported within the first 30 days, then the above warranties would not apply.