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We want to make shopping with us a no-brainer, so we remove the risk by protecting you with industry leading guarantees and service. If you ever need to redeem your guarantee you will instantly receive a replacement, refund or exchange (your choice) from our fast & friendly service team.
Only products purchased through ViveHealth.com are automatically registered in our guarantee program. Purchases through 3rd party channels are only guaranteed if registered within 30 days of purchase.
Product must be purchased through Vive Health or an authorized retailer for the guarantee to be valid. Authorized retailers include:
Counterfeit or replicas items are not covered by Vive Health's Guarantee policy
Products purchased used or through re-sale are not covered.
Each purchase can only receive one guarantee redemption. We can not continually refund, replace or exchange your product.