I received my purchase in good time. However, there was a problem with the delivery and parts were missing. However, I did receive satisfactory solution to that problem.
Hello Geraldine, Thanks a lot for your great and honest feedback. We are glad that we were able to offer a solution on time. We continuosly work to ensure everything is in perfect condition. Thanks for being a Vive Health Customer. -Alice- Vive Health CS
Easy to assemble compact and effectuve
Thank you for taking the time to share your feedback. We are happy to hear that the product is working well for your needs. Thank you for being a Vive Health Customer!~Rebecca, Vive Health~
Will the x-bike seat adjust to fit both me at 5’ 2” and my husband at 6’ 1”?
Yes! The Vive x-bike seat height is adjustable to accommodate individuals 5’2” to 6’2” in height.
What are the dimensions of the bike when folded?
The space-saving x-bike measures 18.9” by x when folded.
Is this a magnetic exercise bike?
Yes, the Vive upright X-bike is a magnetic bike with adjustable resistance levels and a two-way flywheel.
How quiet is the stationary bike?
The Vive stationary recumbent bike is exceptionally quiet.
Can I adjust the height of the seat?
Yes! The seat height is adjustable to comfortably fit for those 5’2” up to 6’2”.
Is the upright bike seat comfortable to sit on?
Yes, the bike seat and backrest are ergonomically designed to support proper posture and generously padded with a resilient foam for optimal comfort.
Does the upright stationary bike include the tools needed to assemble it?
Yes! The recumbent bike includes a hex wrench and allen wrench to simplify assembly.
What is the stationary bike’s flywheel weight?
The Vive X-bike has a 1.2kg flywheel.
What is the X-bike’s weight limit?
The upright Vive X-bike safely supports up to 220 pounds.
Will I be able to pedal the bike forward and backward?
Yes! The upright bike is equipped with a 2-way flywheel for use in both directions.
How much does the upright x-frame bike weigh?
The Vive x-frame exercise bike weighs 39.38 pounds.
What type of batteries will I need for the bike’s activity screen?
The display screen requires two AA batteries.
Is the x-bike stable?
Yes! The Vive x-bike features nonslip end caps for greater stability. Please note, the X-bike is designed for use while seated and is not intended for standing workouts.
Does the upright bike have a low resistance level for rehab?
Yes, the upright bike has a tension knob which adjusts the resistance from very low to high for progressive workouts.
Can I use this bike for spinning workouts?
Because the X-bike only includes lower handlebars, it is not suitable for spin workouts.
For low-impact cardio exercise that is easy on the joints and safe for any fitness level
Display screen: two AA batteries
45.47” by 18.9” by 7.87”
Total weight: 39.68 pounds
Composite seat with foam padding
Wipe the upright X-bike down with a damp cloth and a mild cleaner
Standard shipping is 3-5 business day delivery (it frequently arrives sooner)
We can ship anywhere in the continental United States (48 States); excluding Hawaii, Alaska, Puerto Rico or Internationally
We are unable to ship to PO Boxes or Amazon Lockers
In the case of a return, shipping charges are non-refundable.
Ships FREE, within 24 hours
Delivered in 3-5 business days
Most standard travel scooters are shipped and delivered within 3-5 business days via UPS or FedEx. Medium, large and full-sized mobility/medical scooters are shipped via freight carrier and will arrive within 6-10 business days. Carriers will call to schedule the delivery. Any customization, including options and upgrades, may take 1-3 weeks to leave the warehouse.
Orders shipped to Hawaii, Alaska or Puerto Rico will require additional shipping fees.
Vive Health Brand Products
We offer 100% Risk Free Purchases on Vive Health brand products. Our specially designed products come backed by an industry leading guarantee. Feel good about shopping because we completely removed the risk. If you need to redeem your guarantee you will receive a fast and courteous replacement, refund or exchange. Each product page will specify which the length of the product's guarantee.
Only products purchased through ViveHealth.com are automatically registered in our guarantee program. Purchases through 3rd party channels are only guaranteed if registered within 30 days of purchase.
5 Year Limited Guarantee
Please also note that product must be purchased through Vive Health or an authorized retailer for the guarantee to be valid. Authorized retailers include:
Amazon.com: Vive Health Direct
Walmart.com: Vive Health
Counterfeit or replicas items are not covered by Vive Health's Guarantee policy
Products purchased used or through re-sale are not covered.
Each purchase can only receive one guarantee redemption. We can not continually refund, replace or exchange your product.
After 60 days policy is valid for returns, refunds and exchanges due to product issues only.