I purchased a 4wheel scooter from Caroline. I some unusual requests and she helped me solve these issues. She found the best value for me. I would certainly do business with her again. Thank you, Larry Garbe
Sheree Castro (Richlands, US)
Great mobility Scooter!
Carolina provided excellent customer service when my first mobility scooter wasn't working. She sent me a new scooter asap! It has greatly helped me with my mobility issues.
Hello Sheree! , thanks a lot for sharing your feedback with us. We are so happy to hear that I was able to resolve your concerns and resolved all your questions in a timely manner. Thanks a lot for choosing Vive! -Carolina - Vive Health.
bill hennick (Towson, US)
This is an updated review on my Vive 3 wheel scooter. I've had this scooter since May 2020 and it has performed flawlessly. I have found different uses for this little workhorse such as attaching my wheeled trashcan to the back and driving it to the curb at the end of the driveway. I can ride around the yard and pick up trash & debris. Uses are only limited by your imagination. The LED headlight brightens your way at night and the horn works well when needed. Battery life has continued to be amazing. So far, I'm impressed.
Hello Bill, Thank you so much for your wonderful review! We are so happy to hear that the scooter is working out so well for you! Thank you for being a Vive Health Customer-Alice- Vive Health CS
joanne beech (Painesville, US)
love it it dose every thing to help me get around the house an it is beautiful
Hello Joanne, Thank you so much for your glowing feedback. We are so glad to hear that our products are doing you so well and helping you to live better. Please feel free to contact us should you need any further assistance at 1-800-487-3808. Thanks for being a Vive Health Customer. -Alice- Vive Health
Marilyn Beggins (Wildomar, US)
My husband loves his scooter. Works so well in tight spaces. Well built and great value We are very happy with our purchase.
Hello Marilyn, Thank you so much for your glowing feedback. We are so glad to hear that your husband is doing so well with our products. Please feel free to contact us if you need any further assistance at 1-800-487-3808. Thanks for being a Vive Health Customer. -Alice- Vive Health
Standard shipping is 3-5 business day delivery (it frequently arrives sooner)
We can ship anywhere in the continental United States (48 States); excluding Hawaii, Alaska, Puerto Rico or Internationally
We are unable to ship to PO Boxes or Amazon Lockers
In the case of a return, shipping charges are non-refundable.
Ships FREE, within 24 hours
Delivered in 3-5 business days
Most standard travel scooters are shipped and delivered within 3-5 business days via UPS or FedEx. Medium, large and full-sized mobility/medical scooters are shipped via freight carrier and will arrive within 6-10 business days. Carriers will call to schedule the delivery. Any customization, including options and upgrades, may take 1-3 weeks to leave the warehouse.
Orders shipped to Hawaii, Alaska or Puerto Rico will require additional shipping fees.
Vive Health Brand Products
We offer 100% Risk Free Purchases on Vive Health brand products. Our specially designed products come backed by an industry leading guarantee. Feel good about shopping because we completely removed the risk. If you need to redeem your guarantee you will receive a fast and courteous replacement, refund or exchange. Each product page will specify which the length of the product's guarantee.
Only products purchased through ViveHealth.com are automatically registered in our guarantee program. Purchases through 3rd party channels are only guaranteed if registered within 30 days of purchase.
5 Year Limited Guarantee
Please also note that product must be purchased through Vive Health or an authorized retailer for the guarantee to be valid. Authorized retailers include:
Amazon.com: Vive Health Direct
Walmart.com: Vive Health
Counterfeit or replicas items are not covered by Vive Health's Guarantee policy
For products purchased through an authorized reseller, the claim must go through the reseller as Vive Health is unable to confirm proof of purchase.
Products purchased used or through unauthorized resellers are not covered.
Each purchase can only receive one guarantee redemption. We can not continually refund, replace or exchange your product.
The term “Lifetime” means the estimated lifetime of the product covered within the specific warranty.
Customers must report any issues with any product within the first 30 days of purchase. If any defects or damages at arrival are not reported within the first 30 days, then the above warranties would not apply.