Ordered one , taught i woild have to wait months for it to arrive (wrong ) three days later it was here, worked great right out os the box.. 'way better than i expected. even called the number and asked a qustion, talked to a real person. Eberything is great
Hi George! Thank you for taking the time to share your positive experience with Vive Health! We're delighted to hear that your 3 Wheel Scooter arrived quickly and is working great right out of the box. We pride ourselves on providing fast shipping and excellent customer service, and we're glad to see that it has met your expectations. Please don't hesitate to reach out to us if you have any further questions or concerns. Thank you for choosing Vive Health! -Angie- Vive Health.
Lisa Davis (Florence, US)
3 wheel scooter
I got my brother-in-law a scooter 2 years ago and he is very happy with his scooter he has problems walking because of his hip and plus he has COPD calls from smoking and now I'm going to be getting me one as well because I've had back issues since I was 10 years old.
Hello Lisa! Thank you so much for your glowing feedback. We are so glad to hear that our products are doing your brother so well. We hope you enjoy your new scooter. Please feel free to contact us if you need any further assistance at 1-800-487-3808. Thanks for being a Vive Health Customer. -Angie- Vive Health
Elroy Branderann (Raymore, US)
Update on VIVE Moobility3 wheel scooter
Just an update on the above sccoter, been driving it for 2 full days just around the house, and it still registers full, everything works as advertised, and the speed is just right for inside the home having the speed indicator on the turtle, going to the rabbit it literally flies.
Thanks for the update. We love to know that you are enjoying the Scooter. Thanks for being a Vive Health Customer! -Angie- Vive Health.
Elroy Branderann (Raymore, US)
Excellent little machine
Received my VIVE, on Christmas eve and assembled it and charged it according to the instructions included, Christmas day I've been riding it all over the house and really enjoy it. Assembly was reatively easy, as I'm 75 and on Hospice care and am down to 122#s due to my body is not taking in any nutrients, I used to weigh 175-180, and I still eat like a horse. Further I suffer from COPD, so I had to stop occasionally to catch my breath. My two sons brought it up from the driveway as FEDEX dropped it off behind my pick-up, thankfully when my youngest son came with his family, he saw it and called my older son to help him hall it up into our living room, before someone could have taken it. So far I can't say enough good things about it.
Hello Elroy! Thank you so much for your glowing feedback. We are so glad to hear that our 3 Wheel Scooter is doing you so well. Please feel free to contact us if you need any further assistance at 1-800-487-3808. Thanks for being a Vive Health Customer. -Angie- Vive Health
Cheryl Adams (Charlotte, US)
3 wheel scooter
This scooter has been a great help to keep me able to get around the neighborhood. I have an arthritic hip and can’t walk far at all. This allows me to get out to see people. Thank you so much!
Hello Cheryl!, Thank you so much for your glowing feedback. We are so glad to hear that our 3 wheel scooter is doing you so well. Please feel free to contact us if you need any further assistance at 1-800-487-3808. Thanks for being a Vive Health Customer. -Angie- Vive Health
Standard shipping is 3-5 business day delivery (it frequently arrives sooner)
We can ship anywhere in the continental United States (48 States); excluding Hawaii, Alaska, Puerto Rico or Internationally
We are unable to ship to PO Boxes or Amazon Lockers
In the case of a return, shipping charges are non-refundable.
Ships FREE, within 24 hours
Delivered in 3-5 business days
Most standard travel scooters are shipped and delivered within 3-5 business days via UPS or FedEx. Medium, large and full-sized mobility/medical scooters are shipped via freight carrier and will arrive within 6-10 business days. Carriers will call to schedule the delivery. Any customization, including options and upgrades, may take 1-3 weeks to leave the warehouse.
Orders shipped to Hawaii, Alaska or Puerto Rico will require additional shipping fees.
Vive Health Brand Products
We offer 100% Risk Free Purchases on Vive Health brand products. Our specially designed products come backed by an industry leading guarantee. Feel good about shopping because we completely removed the risk. If you need to redeem your guarantee you will receive a fast and courteous replacement, refund or exchange. Each product page will specify which the length of the product's guarantee.
Only products purchased through ViveHealth.com are automatically registered in our guarantee program. Purchases through 3rd party channels are only guaranteed if registered within 30 days of purchase.
5 Year Limited Guarantee
Please also note that product must be purchased through Vive Health or an authorized retailer for the guarantee to be valid. Authorized retailers include:
Amazon.com: Vive Health Direct
Walmart.com: Vive Health
Counterfeit or replicas items are not covered by Vive Health's Guarantee policy
For products purchased through an authorized reseller, the claim must go through the reseller as Vive Health is unable to confirm proof of purchase.
Products purchased used or through unauthorized resellers are not covered.
Each purchase can only receive one guarantee redemption. We can not continually refund, replace or exchange your product.
The term “Lifetime” means the estimated lifetime of the product covered within the specific warranty.
Customers must report any issues with any product within the first 30 days of purchase. If any defects or damages at arrival are not reported within the first 30 days, then the above warranties would not apply.