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Product Registration

To activate your product warranty fill out the form below.

Video Explaining How To Register >

If you purchased your product from ViveHealth.com your guarantee was automatically activated (you don't need to fill out the form).

Shipping & Return Policy

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Shipping

Return / Exchange Policy

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Guarantee Policy

100% Risk Free Purchase


Every product sold on ViveHealth.com is backed by an industry leading guarantee.  Feel good about shopping because we completely removed the risk.  If you need to redeem your guarantee you will receive a fast and courteous replacement, refund or exchange.  Each product page will specify which the length of the product's guarantee.  

 

Only products purchased through ViveHealth.com are automatically registered in our guarantee program.  Purchases through 3rd party channels are only guaranteed if registered within 30 days of purchase.


Vive Guarantee

60 Days

Vive Guarantee

One Year 

Vive Guarantee

Two Year 

Vive Guarantee

Lifetime

Details:

Please also note that product must be purchased through Vive Health or an authorized retailer for the guarantee to be valid. Authorized retailers include:

Counterfeit or replicas items are not covered by Vive Health's Guarantee policy

Products purchased used or through re-sale are not covered. 

Each purchase can only receive one guarantee redemption.  We can not continually refund, replace or exchange your product.

After 60 days policy is valid for returns, refunds and exchanges due to product issues only.