Called in to inquire about a replacement alternating air mattress but was told that it was not sold separately however Rebecca said she would send a repair kit. Rebecca was very friendly, polite and eager to help. Rebecca is a real asset to your company, thank you !!
Jaydee Alob was very respoinsive & solved my problems
When placing my order I forgot to enter the discount code that was offered to me by email. It was a couple of hours later and I realized that I had forgotten to enter it. I sent an email and Jaydee Alob kindly adjusted my order total to reflect the 20% offered discount. Thank you so much Jaydee for the great customer service!! This is not my first order of Vive Health products, and I know it will not be my last!
Great customer service. Very prompt response and quick resolution of my problem.
I ordered something that didn’t work out for me... Jaydee took great care of me, and quickly refunded my purchase!