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Review of Vive safety belt

Dear Jaydee,
I was so impressed with your customer service. We ordered the Vive safety belt for my 92 year old mother. The belt arrived promptly. You were great staying in touch with us to see how the product was doing. It is a great product but unfortunately it was not helping my mom because of her lack of mobility. You were so understanding and gave us a refund with no hassles. Your company is very impressive, compassionate and helpful. Thanks, Gayle

Hi Gayle, Thank you for taking the time to leave us a positive feedback. We are pleased to hear that you are very satisfied with our customer service. We hope to serve you again soon. Thank you for being a Vive Health customer! -Warm regards, Gre_Vive Health
K
Vive Health
K.B.
Toilet Safety Rail

We recently purchased a Compact Toilet Safety Rail for my 90 year old mother-in-law. I have been buying and assembling products for many many years and I will have to say this was the best labeled easiest product I have ever assembled. It was well designed and well thought out. I would recommend Vive Health products to anyone and everyone. Congratulations to their designers and engineers who designed this product and figured out the easiest an best way to assemble this product! Two thumbs up!

Hi Kent, Thank you for sharing with us your wonderful experience with the Compact Toilet Safety. Reading success stories like yours make us very happy! Should you have any concern about the Compact Toilet Safety or any of our products, please don't hesitate to contact us. Thank you so much for being a Vive Health customer! -Warm regards, Gre_Vive Health
Refund

The customer service agent was very helpful & attentive regarding a defective product. Due to the product being out of stuck, I was given a full refund.

Hi MJ, we are incredibly grateful that you took the time out to leave us this note. Our company values our customer satisfaction as top priority and we are committed to our customers. Its customers like you that make our job wonderful. Thank you for being a Vive Health Customer! ~Rebecca, Vive Health CS~
K
Vive Health
K.P.
What a relief!

I just read an email from Jaydee Therese in Customer Service at Vive. They are replacing the walker/wheelchair, not just the tires, that my husband uses every day. What a relief! I was unsure which way to go. This model met so many of his needs, had they not responded so well, and so quickly (less than 24hours) I would really have been at a loss. Thank you Jaydee Therese. In this day & age , good customer service is rare. And we greatly value and appreciate your help.

Hi Kate, we are incredibly grateful that you took the time out to leave us this note. Our company values our customer satisfaction as top priority and we are committed to our customers. Its customers like you that make our job wonderful. We look forward to serving you again. Thank you for being a Vive Health Customer! ~Rebecca, Vive Health CS~
D
Vive Health
D.S.
Vive Rollator - EXCELLENT!

Vive stands by their products. Had the pleasure of working with Jolene Jundt. We had an issue with one of the legs not folding up. Jolene stepped in. Since the product was warranted, Vive is replacing the whole rollator. Rare that you find a company that stands by their products. Hats off to Vive and Jolene!

Hi Donna, thank you for leaving us a wonderful review. Vive Health takes great pride in our Customer Service so we are thrilled to hear this positive review. Thank you for being a Vive Health Customer! ~Rebecca, Vive Health CS~
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Choosing the Right Transfer Device
Choosing the Right Transfer Device

by Juan Lopez September 13, 2019

Patient transfer devices offer a range of solutions for patients of all levels of mobility, allowing for independence. However, between our selection of transfer belts, boards, blankets, cushions, and handrails, knowing which option is right for you isn’t always obvious....

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Choosing the Best Grip Strengtheners
Choosing the Best Grip Strengtheners

by Juan Lopez August 30, 2019

The muscles in the hand and wrist are some of our most important, as they allow us to grip everyday items, drive, type, and more. Whether you’re looking to increase hand and forearm strength, stay flexible, or complete a rehabilitation...

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Choosing the Best Rollator or Walker
Choosing the Best Rollator or Walker

by Diandra Morales August 27, 2019

Staying mobile is the first step to maintaining independence in later years. Rollators and walkers take strain off the lower body and provide a stable support while in motion, making it easier to move around in comfort. Find the best...

Read More