Your Cart is Empty
My husband ordered a Vive Health product from Amazon and they sent the incorrect version of the product to us, even though the correct one was advertised. I reached out to Vive Health and Jaydee Alob was very helpful in resolving this issue. The return window through Amazon had closed, but he still sent us the correct product and let us send the incorrect one back. Great customer service from Jaydee!!
Fantastic Response Time
Our Blood Pressure Monitor was giving way too high of a reading and I could not find a manual so I sent a request and later that same day I opened my email and they had already sent me a link for the correct manual. Easy Fix; working great now.
Hi Craig, thank you for the great review. We appreciate having you as a Vive Health Customer! ~Rebecca, Vive Health CS~
Payment
Your representative Rebecca O'Neal was very helpful in personally completeing my on line purchase. The payment options for the order would not accept or process my selections or details. Hope this does not discourage other customers from finalizing their purchases.
My thanks to her for solving my technical issue today.
Hi Sharon, thank you for the wonderful review! We appreciate having you as a Vive Health Customer! ~Rebecca, Vive Health CS~
Great Customer Service
Hello, I was having an issue with a product, and Jaydee Alob stepped in and assisted. No questions asked, and refunded my
purchase price - quickly and easily. I hope to shop here again, but I would not hesitate in recommending Vive Health, and
especially their great customer Service. thank you
Hi Karen, thank you so much for the wonderful feedback, we are so pleased Jaydee was able to provide such wonderful customer service. Thank you for the 5 star review and for being a Vive Health customer, we certainly do appreciate it. ~Rebecca, Vive Health CS~
Help with blood pressure unit
Need help with unit not working right, Rebecca O'Neal was a great help New unit to be sent. Very easy to get help needed
Hi Charles, Thank you for taking the time to leave us a positive feedback. We are pleased to hear that you are very satisfied with our customer service. We hope to serve you again soon. Thank you for being a Vive Health customer! -Warm regards, Gre_Vive Health
