Great customer service. Very prompt response and quick resolution of my problem.
I ordered something that didn’t work out for me... Jaydee took great care of me, and quickly refunded my purchase!
I was quite disappointed that II had to return the shoulder brace; it was just what I wanted, but did not adjust SMALL enough and therefore didn't provide any compression.
Jaycee provided immediate service, and I got notification before the night was over. Very casting and sweet, too. Thank you for your great produced an wonderful service!
Rebecca o’Neal Helped me. I was completely satisfied with her service. Very professional and compassionate.
I bought a gel seat cover for a knee scooter I borrowed which made a huge difference in comfort level! When I needed to get my own scooter the all terrain one I ordered was delivered quickly but sadly it was just a bit too high for me even at the lowest seat setting. When I contacted CS, Rebecca was SO helpful and promptly refunded the charge and I will be returning the scooter. Which btw was incredibly sturdy and easy to use - just not right for me. Very impressed with Vive and highly recommend this company and their products.