Reached out to customer service because the motor for our pressure mattress (a great product, by the way) developed a noise. Rebecca immediately replied to my inquiry and quickly resolved the problem. These days customer service seems to be a low priority for most companies so I was happily surprised to find someone so efficient, helpful and very nice. Thanks again Rebecca and kudos to Vive!
Very quick delivery of the boot I ordered. When I had a question about it, Jaydee Alob was very punctual in answering and resolving my question. Wish all customer service people in the world would be this good! Thanks, Jaydee! I would highly recommend this company for both quick delivery and expedient/thorough customer service.
If you are a chiropractor this site is definitely worth looking through especially to price compare what you are already spending. The customer service is extremely helpful and knowledgeable as well!
I had a issue with a couple of parts missing and they took excellent care of this problem extremely nice people. Thank you Richard Barnard
Ordered a cane that turned out to be defective. They immediately shipped a new one that arrived in 2 days. Impressive