Overall satisfied with my humidifiers, make sure to place a towel underneath because there will be light collection of water. Make sure to include all pieces or else you will get a big mess of water. I missed one step and once I read instructions carefully only a small amount of water collects. It’s great buy!
Hello Frances, Thank you so much for your great review and feedback! We are so happy to hear that the product is working out so good for you! Thank you for being a Vive Health Customer-Carolina- Vive Health CS
vince kovacevich (Placerville, US)
Its super quiet and operates good. There is a nite dimming position for the display ,it so good.. Nice mist ,easy to operatethe controls. 5 stars
Hi there, Thank you for the great review. We are happy to hear that the product is working out so great for you! Thank you for being a Vive Health Customer! ~Rebecca, Vive Health CS~
Linda (Dayton, US)
This unit works well for a bedroom creating a fine mist and operating very quietly. The display panel dims, but the blue power button is somewhat bright.
Hi Linda, Thank you for giving us positive rating! Should you have any concern about the Humidifier or any of our products, please don't hesitate to contact us. Thank you so much for being a Vive Health customer! -Warm regards, Gre_Vive Health
Is this a cool mist humidifier?
Yes! The ultrasonic humidifier produces a cool mist to increase or maintain the set humidity level.
Is the ultrasonic humidifier easy to keep clean?
Yes, the humidifier is easy to keep clean. Simply rinse the tank with warm water, wiping away scale and dirt twice a week.
Does the tank come apart for deep cleaning?
The tank does not come apart. For deep cleaning, fill the tank with a vinegar and water solution and allow the humidifier to run, clearing scale from the tank and internal tubing.
Can I set the humidifier on the floor?
It is not recommended for use on the floor as the air currents near the floor may disrupt the angle of the mist wetting the carpet.
How large of a room will it cover?
The Vive ultrasonic humidifier is designed to cover enclosed areas up to 325 square feet.
How big is the water tank?
The water tank holds 4.5L.
Does the humidifier shut off automatically when empty?
Yes! The Vive cool mist humidifier automatically shuts off when the tank is empty.
Can the display screen be dimmed?
Yes! The Vive humidifier features a night mode that dims the LED screen.
What are the dimensions of the humidifier?
The humidifier stands 14.05” tall and rests on a 8.66” by 5.91” base.
Is the humidifier quiet enough for use in a bedroom?
Yes! The ultrasonic humidifier is very quiet for use in a bedroom, nursery or office.
Can I use plain tap water to fill the tank?
Yes, tap water is acceptable for filling the humidifier tank. Filtered and distilled water are also acceptable.
How do I add essential oils to the humidifier?
To add essential oils to the humidifier, first, remove the aroma tray from the top of the unit. Add a drop of water-soluble oil to the included sponge and replace it in the aroma tray.
Can I set the humidistat to the level I want?
Yes! By pressing the humidistat button, you can set the humidity level between 40-80%. The unit will run intermittently to maintain the set humidity level.
Can I control the amount of mist it creates?
Yes, the ultrasonic humidifier allows you to adjust the amount of mist with the plus and minus buttons on the display screen.
To increase or maintain the indoor humidity level in a small to medium sized room
Standard shipping is 3-5 business day delivery (it frequently arrives sooner)
We can ship anywhere in the continental United States (48 States); excluding Hawaii, Alaska, Puerto Rico or Internationally
We are unable to ship to PO Boxes or Amazon Lockers
In the case of a return, shipping charges are non-refundable.
Ships FREE, within 24 hours
Delivered in 3-5 business days
Most standard travel scooters are shipped and delivered within 3-5 business days via UPS or FedEx. Medium, large and full-sized mobility/medical scooters are shipped via freight carrier and will arrive within 6-10 business days. Carriers will call to schedule the delivery. Any customization, including options and upgrades, may take 1-3 weeks to leave the warehouse.
Orders shipped to Hawaii, Alaska or Puerto Rico will require additional shipping fees.
Vive Health Brand Products
We offer 100% Risk Free Purchases on Vive Health brand products. Our specially designed products come backed by an industry leading guarantee. Feel good about shopping because we completely removed the risk. If you need to redeem your guarantee you will receive a fast and courteous replacement, refund or exchange. Each product page will specify which the length of the product's guarantee.
Only products purchased through ViveHealth.com are automatically registered in our guarantee program. Purchases through 3rd party channels are only guaranteed if registered within 30 days of purchase.
5 Year Limited Guarantee
Please also note that product must be purchased through Vive Health or an authorized retailer for the guarantee to be valid. Authorized retailers include:
Amazon.com: Vive Health Direct
Walmart.com: Vive Health
Counterfeit or replicas items are not covered by Vive Health's Guarantee policy
For products purchased through an authorized reseller, the claim must go through the reseller as Vive Health is unable to confirm proof of purchase.
Products purchased used or through unauthorized resellers are not covered.
Each purchase can only receive one guarantee redemption. We can not continually refund, replace or exchange your product.
The term “Lifetime” means the estimated lifetime of the product covered within the specific warranty.
Customers must report any issues with any product within the first 30 days of purchase. If any defects or damages at arrival are not reported within the first 30 days, then the above warranties would not apply.