it has lived up to what you say it will do.at a good price.
Hello Robet. Thank you so much for your great review! We are so happy to hear that the product is working out so good for you! Thank you for being a Vive Health Customer-Carolina- Vive Health CS
RJ Olson (Seattle, US)
First, only use this with a hospital bed with railings. This was money well spent and has made a huge difference in healing her bedsores. Five firmness settings, and as I said, whisper quit, easy to set up. Just to note, any person is hard to move on an air mattress, even using the slider sheet method. Great price, great product, arrived quickly.
Roy. Newsome (North Richland Hills, US)
How thick is this pad
Hello Roy, thank you so much for your great review! We are so happy to hear that the product is working out so good for you. Thank you for being a Vive Health Customer-Alice -Vive Health CS
fjt433 (Aston Mills, US)
So far, so good...
After a rocky start with a shipping delay, Vive came through and got the mattress pad to me on-time. I ordered this pad for my 94 year old mother, who is paralyzed on one side and confined to her bed most of the time. Turning her every two hours was difficult, so this product makes it much easier on the caregivers by alternating pressure on her skin. It is also very comfortable for the patient. I was concerned about noise, but the motor is so quiet that you hardly ever notice it.
Hi there, Thank you for taking the time to share your feedback. We are happy to hear that the product is working well for your needs. Thank you for being a Vive Health Customer!~Rebecca, Vive Health~
Elizabeth Kunke (Reedsburg, US)
Alter pressure pad
It has helped with water retention in my feet and hands.The one negative is the pad makes me cold so I have to warm it up with electric blanket before going to bed. If I don't my back aches all the next day.
Thank you for the great review. We are happy to hear that the product is working out so great for you! Thank you for being a Vive Health Customer! ~Rebecca, Vive Health CS~
What is the purpose of an alternating pressure mattress pad?
Providing relief from bed sores and other skin problems caused by extended bedrest, the alternating pressure mattress pad sits on top of your existing mattress and promotes increased circulation while reducing skin breakage. The variable pressure mattress pad evenly distributes body weight to relieve pressure spots for exceptional support and comfort. Perfect for immobilized or weak patients who cannot shift their weight frequently.
What is included with my purchase? Do I need to purchase anything in addition?
Everything you need to get up and running is included with your purchase. Each unit includes
Alternating pressure pump
Alternating pressure pad
Water resistant mattress cover
Flexible air hose
One year guarantee
How do I know if my patient needs an alternating pressure mattress pad?
An alternating pressure mattress pad should be used for patients who are likely to spend more than 15 hours per day in bed or who are classified as medium to high risk of developing pressure ulcers, or bedsores. People at higher risk are typically: seriously ill; not mobile; have spinal cord injury; do not eat a proper diet; wear prosthesis; smoke; are incontinent of stool or urine; have diabetes; have COPD or heart failure; have Alzheimer’s, Parkinson’s, or heart failure; or have a broken hip or have had a recent hip surgery.
What happens if all air lost due to no electricity, does the mattress deflate?
This is a low air loss mattress and will stay inflated up to 24 hours in the instance of a power outage.
How do I adjust the firmness or softness of my alternating pressure mattress?
The air pressure can be adjusted using the dial on the air pump to the desired firmness level.
Do the air cells cycle?
Yes they do cycle. The air-filled channels alternate from inflating to deflating to help vary the pressure and reduce the risk of pressure sores and ulcers.
What is the cycle time?
The air cycle time is approximately 6 minutes.
What is the pressure range?
The air pressure range is 30 to 130 mmHg.
How loud is the pump?
The pump is very quiet, producing only slight hum as the air pressure alternates.
Does the alternating pressure mattress help to avoid/reduce bedsores?
Yes, the alternating pressure mattress is used to prevent the formation of bedsores and allow existing bedsores to heal. The mattress will relieve pressure from vulnerable areas so that sores do not develop. It is recommended that high risk areas be checked regularly for the formation of pressure spots and bedsores.
The nurse recommended a low air loss mattress system. Is this the right product?
Yes, the alternating air pressure mattress topper is a low air loss mattress system that is used in conjunction with a standard twin size mattress.
Is the pump compatible with 220 volts?
No, the pump is not compatible with 220 volts. It used standard 110V only.
How do I clean my alternating pressure mattress?
To clean your mattress, first disconnect the compression pump from the electrical outlet. Use a lint-free cloth with mild detergent or disinfectant solution to wipe down the cover and air bladders as needed.Carefully dry the mattress with a soft towel and allow the mattress to air dry completely before replacing the cover. The mattress can also be wiped down with alcohol wipes or light rubbing alcohol.
Can I remove the mattress cover?
Yes, the mattress cover is removable.
Is the mattress cover waterproof?
Yes, the protective mattress cover is water resistant.
Which direction does the mattress go on the bed?
The mattress cover includes a “head” and “foot” icon for proper positioning.
Can you buy replacement bladders for the mattress?
If an air bladder is not properly inflating, first try resetting the pump to ensure it is working correctly. If this does not resolve the issue, the air pressure mattress includes a replacement air bladder will detailed instructions, as well as a patching kit if a small puncture is detected.
What sizes do the air mattresses come in?
This is a twin size-mattress which securely fits a standard hospital bed frame. The dimensions of the mattress are 34” x 77” x 5”. A deep, 8” twin-size mattress is also available.
How do I patch my alternating pressure mattress if it gets a leak?
Does the mattress fit a hospital bed?
Yes, the mattress fits standard hospital bed frames, as well as twin bed frames.
How thick is this mattress?
When fully inflated, the air mattress is 5” thick.
Is the pressure mattress latex free?
Yes, this mattress is latex free.
Can I fix a punctured tube?
Yes, a patching kit and replacement air bladder are provided for quick and easy repairs.
Can I buy the mattress without the pump?
Currently, the mattress and pump are only sold as a pair.
What is the weight limit of this mattress?
The 5” alternating pressure mattress topper supports up to 320 pounds.
Does the pump need to stay on the floor?
No, the air pressure pump included two non-marking hooks to allow the pump to be secured on the headboard or footboard for easy access.
How big is the pump?
The pump is 3.5” in height, 4” wide and 10” in length.
Intended for use by those confined to a bed for an extended period of time
Prevents sores that are caused by prolonged bed rest
Length: 77 inches
Width: 34 inches
Height: 5 inches
Electrical Power Supply : 110-120 volts
Position the mattress topper on the bed and snap the water resistant cover in place.
Secure the mattress to the bed by tucking the ends of the mattress cover under the existing mattress or boxspring.
Connect the mattress feed pipes to the compressor (pump) connector using the included flexible air hose.
Secure the compressor on a flat surface or use the included nonmarking hooks to hang the compression on the headboard or footboard, then plug into a grounded outlet.
Turn on the air compression pump and turn the dial to achieve the desired firmness. Make sure the mattress is fully inflated before positioning the patient on top of it.
For best results, wipe down with a damp cloth and mild detergent or disinfectant solution.
Do not use corrosive cleaning products such as industrial degreasers or acetic solvents.
Standard shipping is 3-5 business day delivery (it frequently arrives sooner)
We can ship anywhere in the continental United States (48 States); excluding Hawaii, Alaska, Puerto Rico or Internationally
We are unable to ship to PO Boxes or Amazon Lockers
In the case of a return, shipping charges are non-refundable.
Ships FREE, within 24 hours
Delivered in 3-5 business days
Most standard travel scooters are shipped and delivered within 3-5 business days via UPS or FedEx. Medium, large and full-sized mobility/medical scooters are shipped via freight carrier and will arrive within 6-10 business days. Carriers will call to schedule the delivery. Any customization, including options and upgrades, may take 1-3 weeks to leave the warehouse.
Orders shipped to Hawaii, Alaska or Puerto Rico will require additional shipping fees.
Vive Health Brand Products
We offer 100% Risk Free Purchases on Vive Health brand products. Our specially designed products come backed by an industry leading guarantee. Feel good about shopping because we completely removed the risk. If you need to redeem your guarantee you will receive a fast and courteous replacement, refund or exchange. Each product page will specify which the length of the product's guarantee.
Only products purchased through ViveHealth.com are automatically registered in our guarantee program. Purchases through 3rd party channels are only guaranteed if registered within 30 days of purchase.
5 Year Limited Guarantee
Please also note that product must be purchased through Vive Health or an authorized retailer for the guarantee to be valid. Authorized retailers include:
Amazon.com: Vive Health Direct
Walmart.com: Vive Health
Counterfeit or replicas items are not covered by Vive Health's Guarantee policy
For products purchased through an authorized reseller, the claim must go through the reseller as Vive Health is unable to confirm proof of purchase.
Products purchased used or through unauthorized resellers are not covered.
Each purchase can only receive one guarantee redemption. We can not continually refund, replace or exchange your product.
The term “Lifetime” means the estimated lifetime of the product covered within the specific warranty.
Customers must report any issues with any product within the first 30 days of purchase. If any defects or damages at arrival are not reported within the first 30 days, then the above warranties would not apply.