We have only used the foot file one time since receiving it. It did the job we wanted. The quality of the foot file seems to be very good. I am sure as we continue to use it in the future it will performed as we expected. We are satisfied thus far with this product.
Marcus Taylor Jr (Oak Park, US)
This is a high quality foot file. I highly recommend it.
Thank you very much for this glowing feedback!! We are happy to have you as a customer :) -Carolina- Vive Health CS
Can I sanitize the foot file?
Yes, the foot file can be sanitized with alcohol or similar disinfectant solution.
Does this work like a pumice stone?
Yes! The foot file is similar to a pumice stone in action, however, the coarse foot file is more effective at removing calluses and hardened skin.
How do I clean my foot file?
The foot file should be rinsed with warm water after each use and allowed to air dry completely before placing in the storage bag. The foot file can also be sanitized with alcohol or a similar disinfectant solution.
Can I use this with callus remover cream?
Yes, the foot file can be used on wet or dry skin. Follow the directions on the callus remover cream and ensure no residue is on the area to prevent clogging the file.
Will using the foot file hurt?
The foot file is designed to remove dead or hardened skin, which will not cause pain. However, it is recommended that you frequently check your progress to ensure you do not irritate the surrounding skin.
Can I soak my feet first?
Yes! The foot file is perfect for removing calluses and dead, hardened skin before or after soaking.
Will I be able to remove calluses on palms with the foot file?
Yes, the foot file effectively removes calluses and dry, rough skin on any area, including the palms.
Is this file coarse or fine?
The foot file is coarse.
What is the foot file made of?
The foot file plate is stainless steel with a composite handle.
Standard shipping is 3-5 business day delivery (it frequently arrives sooner)
We can ship anywhere in the continental United States (48 States); excluding Hawaii, Alaska, Puerto Rico or Internationally
We are unable to ship to PO Boxes or Amazon Lockers
In the case of a return, shipping charges are non-refundable.
Ships FREE, within 24 hours
Delivered in 3-5 business days
Most standard travel scooters are shipped and delivered within 3-5 business days via UPS or FedEx. Medium, large and full-sized mobility/medical scooters are shipped via freight carrier and will arrive within 6-10 business days. Carriers will call to schedule the delivery. Any customization, including options and upgrades, may take 1-3 weeks to leave the warehouse.
Orders shipped to Hawaii, Alaska or Puerto Rico will require additional shipping fees.
Vive Health Brand Products
We offer 100% Risk Free Purchases on Vive Health brand products. Our specially designed products come backed by an industry leading guarantee. Feel good about shopping because we completely removed the risk. If you need to redeem your guarantee you will receive a fast and courteous replacement, refund or exchange. Each product page will specify which the length of the product's guarantee.
Only products purchased through ViveHealth.com are automatically registered in our guarantee program. Purchases through 3rd party channels are only guaranteed if registered within 30 days of purchase.
5 Year Limited Guarantee
Please also note that product must be purchased through Vive Health or an authorized retailer for the guarantee to be valid. Authorized retailers include:
Amazon.com: Vive Health Direct
Walmart.com: Vive Health
Counterfeit or replicas items are not covered by Vive Health's Guarantee policy
For products purchased through an authorized reseller, the claim must go through the reseller as Vive Health is unable to confirm proof of purchase.
Products purchased used or through unauthorized resellers are not covered.
Each purchase can only receive one guarantee redemption. We can not continually refund, replace or exchange your product.
The term “Lifetime” means the estimated lifetime of the product covered within the specific warranty.
Customers must report any issues with any product within the first 30 days of purchase. If any defects or damages at arrival are not reported within the first 30 days, then the above warranties would not apply.