Mat works well but after a while, it gets dirty and can't be cleaned. Company sends out a replacement mat the next day.
Hi Barry, Thank you for taking the time to leave us a positive feedback. We are pleased to hear that you are satisfied with our customer service. We hope to serve you again soon. Thank you for being a Vive Health customer! -Warm regards, Gre_Vive Health
I am very pleased with the shower mat & feel safe while showering.
Hi Helen, Thank you for taking the time to give us a positive feedback. We are happy to know that you are pleased with the 22' x 22' Shower Mat. Looking forward to doing business with you again soon. Thank you for being a Vive Health customer! -Warm regards, Gre_Vive Health
The mat seems to be a quality mat but does not stick to our shower floor
Hi Kathleen, thank you for taking the time to share your feedback. We are sorry to hear that the mats are sticking as expected. Please contact us with your order information and we can assist you farther. Thank you for being a Vive Health Customer! ~Rebecca, Vive Health CS~
Exactly what I needed. My home health care aide approves & likes it.
Hi Betty, Thank you for giving us a positive rating! I'm glad that you're happy with the 22' x 22' Shower Mat. Should you have any questions about the mat or any of our products, please don't hesitate to contact us. Thank you so much for being a Vive Health customer! -Warm regards, Gre_Vive Health
This shower mat suits our needs perfectly. Our shower is fairly small and this fits great. You do have to replace them periodically but they aren't too expensive.
Hi Roger, Thank you for giving us five star rating! Should you have any concern about the 22' x 22' Shower Mat or any of our products, please don't hesitate to contact us. Thank you so much for being a Vive Health customer! -Warm regards, Gre_Vive Health
Standard shipping is 3-5 business day delivery (it frequently arrives sooner)
We can ship anywhere in the continental United States (48 States); excluding Hawaii, Alaska, Puerto Rico or Internationally
We are unable to ship to PO Boxes or Amazon Lockers
In the case of a return, shipping charges are non-refundable.
Ships FREE, within 24 hours
Delivered in 3-5 business days
Most standard travel scooters are shipped and delivered within 3-5 business days via UPS or FedEx. Medium, large and full-sized mobility/medical scooters are shipped via freight carrier and will arrive within 6-10 business days. Carriers will call to schedule the delivery. Any customization, including options and upgrades, may take 1-3 weeks to leave the warehouse.
Orders shipped to Hawaii, Alaska or Puerto Rico will require additional shipping fees.
Vive Health Brand Products
We offer 100% Risk Free Purchases on Vive Health brand products. Our specially designed products come backed by an industry leading guarantee. Feel good about shopping because we completely removed the risk. If you need to redeem your guarantee you will receive a fast and courteous replacement, refund or exchange. Each product page will specify which the length of the product's guarantee.
Only products purchased through ViveHealth.com are automatically registered in our guarantee program. Purchases through 3rd party channels are only guaranteed if registered within 30 days of purchase.
Please also note that product must be purchased through Vive Health or an authorized retailer for the guarantee to be valid. Authorized retailers include:
Amazon.com: Vive Health Direct
Walmart.com: Vive Health
Ebay.com: Vive Health
Counterfeit or replicas items are not covered by Vive Health's Guarantee policy
Products purchased used or through re-sale are not covered.
Each purchase can only receive one guarantee redemption. We can not continually refund, replace or exchange your product.
After 60 days policy is valid for returns, refunds and exchanges due to product issues only.