I have not purchased this yet but I could not wait to tell you how thrilled I am to find this product. I was originally looking at the bed rails for my elderly/disabled sister because she has such a hard time getting up from her bed. THEN I found this bed ladder. I cannot wait to order it. Forget the bed rail (unless I find she really needs it). Kudos to whomever came up with this idea. I might even consider getting one for myself! Sincere thanks!
Hi Mary, thank you for the review. If you have any questions or concerns feel free to reach out to us anytime. Thank you for being a Vive Health Customer! ~Rebecca, Vive Health CS~
Thomas Wamsley (Findlay, US)
Great assistive device
My wife has had several spinal surgeries and this device is very helpful in getting her in bed and helping her to sit up in bed.
Hi there, Thank you for the great review. We are happy to hear that the product is working out so great for you! Thank you for being a Vive Health Customer! ~Rebecca, Vive Health CS~
Erika B (Cincinnati, US)
This item assists my 93 yr old mom in sitting up in bed, It used to be a struggle but now is easier. A breeze to install and works as described
Hi Erika, Thank you for giving us a positive rating! I'm glad that your happy with the product. Should you have any questions about the your product or any of our products, please don't hesitate to contact us. Thank you so much for being a Vive Health customer! -Warm regards, Jolene_Vive Health
Mary (Oak Creek, US)
This is one of the best products on the market to assist people with their mobility needs. I purchased this ladder when it became apparent that I could no longer jump up and out of bed like I did many years ago. It would take around 20 minutes to sit up. During that time there was a great deal of pain. Purchased the ladder and was amazed that it now took me only a couple of minutes. The ease of using the ladder is a plus. My physical therapist asked how l was doing getting out of bed and I showed her the ladder and how it worked. She was impressed and she now recommends it to many of her other patients. Thanks for such a simplistic device.
Hi Mary, thank you for the 5 star review. We are happy to hear that the product is working out so great for you. Thank you for being a Vive Health Customer! ~Rebecca, Vive Health CS~
Judy N (Antelope, US)
Got this for my Mom to help her get out of bed. This product is easy to install and works great
Hi Judy, We are so pleased the ladder is suiting your needs.Thank you for the 5 star review, if we can assist you in any way in the future please let us know. Warm regards, Jolene Vive Health CS
Standard shipping is 3-5 business day delivery (it frequently arrives sooner)
We can ship anywhere in the continental United States (48 States); excluding Hawaii, Alaska, Puerto Rico or Internationally
We are unable to ship to PO Boxes or Amazon Lockers
In the case of a return, shipping charges are non-refundable.
Ships FREE, within 24 hours
Delivered in 3-5 business days
Most standard travel scooters are shipped and delivered within 3-5 business days via UPS or FedEx. Medium, large and full-sized mobility/medical scooters are shipped via freight carrier and will arrive within 6-10 business days. Carriers will call to schedule the delivery. Any customization, including options and upgrades, may take 1-3 weeks to leave the warehouse.
Orders shipped to Hawaii, Alaska or Puerto Rico will require additional shipping fees.
Vive Health Brand Products
We offer 100% Risk Free Purchases on Vive Health brand products. Our specially designed products come backed by an industry leading guarantee. Feel good about shopping because we completely removed the risk. If you need to redeem your guarantee you will receive a fast and courteous replacement, refund or exchange. Each product page will specify which the length of the product's guarantee.
Only products purchased through ViveHealth.com are automatically registered in our guarantee program. Purchases through 3rd party channels are only guaranteed if registered within 30 days of purchase.
5 Year Limited Guarantee
Please also note that product must be purchased through Vive Health or an authorized retailer for the guarantee to be valid. Authorized retailers include:
Amazon.com: Vive Health Direct
Walmart.com: Vive Health
Counterfeit or replicas items are not covered by Vive Health's Guarantee policy
For products purchased through an authorized reseller, the claim must go through the reseller as Vive Health is unable to confirm proof of purchase.
Products purchased used or through unauthorized resellers are not covered.
Each purchase can only receive one guarantee redemption. We can not continually refund, replace or exchange your product.
The term “Lifetime” means the estimated lifetime of the product covered within the specific warranty.
Customers must report any issues with any product within the first 30 days of purchase. If any defects or damages at arrival are not reported within the first 30 days, then the above warranties would not apply.