I ordered the ankle lace up brace and am very happy with it . It is easy to put on and gives good ankle support. I had to contact customer service as the size I ordered was too small. I got a reply within a day and and a larger size was sent to me at no cost to me plus I did not need to send the incorrect size back. I will order from this company again.
We appreciate you taking time in leaving us a positive ratings. Should you have any further questions, please do not hesitate to let us know. Thank you for being a Vive Health customer. Kind Regards, Aileen -Vive Health
How do I know what size to order for myself?
Please refer to size chart in product images above or click the "Sizing Details" link to the right of size options.
Is this a single brace?
Yes, this is a single brace that can be worn on the left or right ankle as needed.
Does this contain latex?
Yes, the brace does contain latex.
Is the heel free in this brace?
Yes! This brace features an open-heel design.
Will this support my ankle when playing volleyball?
Yes! The laced ankle brace provides stabilizing support for volleyball, running, hiking, baseball, tennis, golf, cycling, soccer, basketball and more.
Does it have inserts for extra support?
The brace utilizes exterior compression straps to provide additional support.
Is this for both the left and right foot?
Yes! The bilateral design fits both the left and right foot.
Can I wear the brace with my shoes?
Yes, the brace easily fits in most shoe styles.
Will it fit wide feet?
Yes, the brace is adjustable to fit most foot sizes.
Will this help prevent sprains?
Yes, the brace stabilizes and protects the ankle from reinjury.
How do I put this ankle brace on?
This brace must be worn with a sock. First, loosen all of the straps and laces .Place your foot in the brace, making sure the tongue is straight and your heel is centered in the designated opening. Feed the laces through the remaining holes, pulling tightly before tying. Bring the inside figure 8 stabilizing strap forward across the top of the foot. Wrap the stabilizing strap under the heel and attach the end of strap to the side of your foot. Repeat this process for the outside figure 8 stabilizing strap. Place your foot flat on the floor. Use the finger loops at the end of both straps to free them from the sides of the boot. IMPORTANT: PULL STRAPS UP FIRMLY. Stabilizing straps must be tight for proper support. Reattach straps to boot. Repeat if needed. Wrap elastic top strap over the tied laces and secured straps. Close the hook and loop attachment securely.
For moderate ankle support
Small: US Men’s shoe size up to 8.5; US Women’s shoe size 6-9.5
Medium: US Men’s shoe size 9-11; US Women’s shoe size 10 - 12
Large: US Men’s shoe size 11.5 - 15; US Women’s shoe size 12.5 - 16
Polyester/ Nylon/ Spandex blend
How To Wear:
This brace must be worn with a sock. Loosen all of the straps and laces
Place your foot in the brace, making sure the tongue is straight and your heel is centered in the designated opening
Feed the laces through the remaining holes, pulling tightly before tying
Bring the inside figure 8 stabilizing strap forward across the top of the foot
Wrap the stabilizing strap under the heel and attach the end of strap to the side of your foot. Repeat this process for the outside figure 8 stabilizing strap
Place your foot flat on the floor. Use the finger loops at the end of both straps to free them from the sides of the boot. IMPORTANT: PULL STRAPS UP FIRMLY. Stabilizing straps must be tight for proper support. Reattach straps to boot. Repeat if needed
Wrap elastic top strap over the tied laces and secured straps. Close the hook and loop attachment securely
Standard shipping is 3-5 business day delivery (it frequently arrives sooner)
We can ship anywhere in the continental United States (48 States); excluding Hawaii, Alaska, Puerto Rico or Internationally
We are unable to ship to PO Boxes or Amazon Lockers
In the case of a return, shipping charges are non-refundable.
Ships FREE, within 24 hours
Delivered in 3-5 business days
Most standard travel scooters are shipped and delivered within 3-5 business days via UPS or FedEx. Medium, large and full-sized mobility/medical scooters are shipped via freight carrier and will arrive within 6-10 business days. Carriers will call to schedule the delivery. Any customization, including options and upgrades, may take 1-3 weeks to leave the warehouse.
Orders shipped to Hawaii, Alaska or Puerto Rico will require additional shipping fees.
Vive Health Brand Products
We offer 100% Risk Free Purchases on Vive Health brand products. Our specially designed products come backed by an industry leading guarantee. Feel good about shopping because we completely removed the risk. If you need to redeem your guarantee you will receive a fast and courteous replacement, refund or exchange. Each product page will specify which the length of the product's guarantee.
Only products purchased through ViveHealth.com are automatically registered in our guarantee program. Purchases through 3rd party channels are only guaranteed if registered within 30 days of purchase.
5 Year Limited Guarantee
Please also note that product must be purchased through Vive Health or an authorized retailer for the guarantee to be valid. Authorized retailers include:
Amazon.com: Vive Health Direct
Walmart.com: Vive Health
Counterfeit or replicas items are not covered by Vive Health's Guarantee policy
For products purchased through an authorized reseller, the claim must go through the reseller as Vive Health is unable to confirm proof of purchase.
Products purchased used or through unauthorized resellers are not covered.
Each purchase can only receive one guarantee redemption. We can not continually refund, replace or exchange your product.
The term “Lifetime” means the estimated lifetime of the product covered within the specific warranty.
Customers must report any issues with any product within the first 30 days of purchase. If any defects or damages at arrival are not reported within the first 30 days, then the above warranties would not apply.