Hi Ronald! We're delighted to hear that you're enjoying the Memory Foam Knee Walker Pad! If you have any more feedback or if there's anything else we can assist you with, please don't hesitate to reach out. Thank you for choosing Vive Health! -Angie- Vive Health.
Steven Norman (Mariposa, US)
I really like this pad. It has kept my knee very comfortable and I am sure I would have bruises without it. The only problem I have with it is it tends to shift off center I am sure because my weight shifts that way when I am pushing the scooter. I am not sure there is anything that could prevent that and it is a small problem and easy to shift back. I would have given it a 5 otherwise.
Thank you so much for your great review! We are so happy to hear that the product is working out so good for you! We have shared your feedback with our development team. Thank you for being a Vive Health Customer-Alice- Vive Health CS
James Graham (Fairplay, US)
Knee Scooter and foam knee pad
Scooter construction, weight, design are all very good 9/10 Foam pad construction, fit, comfort are all very good 9/10
This review is more for Vive health! For a knee scooter at a 220.00 price point, it's what you would expect, but Vive health has been pleasant dealing with their website and customer service. I had some delivery issues (not Vibes fault) and they worked quickly, and were very responsive about my inquiries. And anyone who has dealt with the medical field and medical equipment, you know first had that this is not the case for many companies out there! Would I order this scooter again? 100%! Would I order this knee pad again? 100% would I order from Vive health again? 110%. Thanks for all the help and support! Hope this helps someone else as well!
Thank you very much for this glowing feedback!! We are happy to have you as a customer :) -Carolina- Vive Health CS
Carolyn Lepsi (South Elgin, US)
Vive knee scooter
Love easy of use. Wish drink holders were standard on scooter. Use 2 daily for coffee and water. Wish a basket was available for knee scooter. Bag great but I would have loved basket.
Ralph Sajkowski (Chicago, US)
My karmann knee scooter pad was completely worn out and split. This pad remedies that problem for a very reasonable price.
Hi there, Thank you for taking the time to share your review. We are happy to hear that the product is working out so well for your needs. Thank you for being a Vive Health Customer! ~Rebecca, Vive Health CS~
Standard shipping is 3-5 business day delivery (it frequently arrives sooner)
We can ship anywhere in the continental United States (48 States); excluding Hawaii, Alaska, Puerto Rico or Internationally
We are unable to ship to PO Boxes or Amazon Lockers
In the case of a return, shipping charges are non-refundable.
Ships FREE, within 24 hours
Delivered in 3-5 business days
Most standard travel scooters are shipped and delivered within 3-5 business days via UPS or FedEx. Medium, large and full-sized mobility/medical scooters are shipped via freight carrier and will arrive within 6-10 business days. Carriers will call to schedule the delivery. Any customization, including options and upgrades, may take 1-3 weeks to leave the warehouse.
Orders shipped to Hawaii, Alaska or Puerto Rico will require additional shipping fees.
Vive Health Brand Products
We offer 100% Risk Free Purchases on Vive Health brand products. Our specially designed products come backed by an industry leading guarantee. Feel good about shopping because we completely removed the risk. If you need to redeem your guarantee you will receive a fast and courteous replacement, refund or exchange. Each product page will specify which the length of the product's guarantee.
Only products purchased through ViveHealth.com are automatically registered in our guarantee program. Purchases through 3rd party channels are only guaranteed if registered within 30 days of purchase.
5 Year Limited Guarantee
Please also note that product must be purchased through Vive Health or an authorized retailer for the guarantee to be valid. Authorized retailers include:
Amazon.com: Vive Health Direct
Walmart.com: Vive Health
Counterfeit or replicas items are not covered by Vive Health's Guarantee policy
For products purchased through an authorized reseller, the claim must go through the reseller as Vive Health is unable to confirm proof of purchase.
Products purchased used or through unauthorized resellers are not covered.
Each purchase can only receive one guarantee redemption. We can not continually refund, replace or exchange your product.
The term “Lifetime” means the estimated lifetime of the product covered within the specific warranty.
Customers must report any issues with any product within the first 30 days of purchase. If any defects or damages at arrival are not reported within the first 30 days, then the above warranties would not apply.