Oops! Wrong name for my customer service representative
I wrote a review & praised my customer service representative, but I used the wrong name. Her name is Miss Daniela, not Amelia. I'm so sorry because she deserves a big thumbs up👍 & a raise!
Thank you so much for your feedback. We are so glad to hear about your great experience with our customer service.We are committed to helping you live better Thanks for being a Vive Health Customer. -Melisa- Vive Health
Brittany (Chicago, US)
Great product but shipping was terrible. I emailed for an update but never received a response. The shoe finally arrived
Hello Brittany. I'd like to sincerely apologize for the inconvenience you have experienced and Thanks a lot for your honest feedback. we try our best! If there's anything else we can do for you please don't hesitate to reach out. Have a wonderful day!! -Carolina- Vive Health CS
Marilu Rix (Wickenburg, US)
Best toe protection
My son has Charcot-Marie-Tooth and severe foot deformities. The post op toe surgery boot are the best protection for his toes. He wears a size 16 shoe and the only negative comment I have is the toe part of the shoe is too long and is a tripping hazard. Vivehealth could make a fortune on designing an actual sandal with this toe design especially for people with hammer toes. We would be first on the list to purchase the sandals. It could eliminate having toe surgery for some people.
Hello Marilu, Thank you so much for your great review and for the advice! We are so happy to hear that the product is working out so good for you! Thank you for being a Vive Health Customer - Veronica S - Vive Health CS
Carol Patrick (Indianapolis, US)
Love the shoe. Protects my foot and toes well and I would highly recommend for anyone having foot surgery.
Hi Carol, Thank you so much for taking the time to share your experience! We are so happy to hear that the Post Op Shoe is working out so good for you! Thank you for being a Vive Health Customer -Johnny Osorio- Vive Health CS
Stephen Brown (Gainesville, US)
Great width. I have a extremely wide feet, also I'm in a W/C foot expands. Straps make it so much comforting than tying shoes laces over swollen foot . Very adjustable tell anyone that I see in similar situations about this product it brings so much comfort wide square front the perfect shoe for callused or wide feet protect front of toes as well
Hi there, Thank you for the 5 star review. We are happy to hear that the product is working out so well for you! Thank you for being a Vive Health Customer! ~Rebecca, Vive Health CS~
Standard shipping is 3-5 business day delivery (it frequently arrives sooner)
We can ship anywhere in the continental United States (48 States); excluding Hawaii, Alaska, Puerto Rico or Internationally
We are unable to ship to PO Boxes or Amazon Lockers
In the case of a return, shipping charges are non-refundable.
Ships FREE, within 24 hours
Delivered in 3-5 business days
Most standard travel scooters are shipped and delivered within 3-5 business days via UPS or FedEx. Medium, large and full-sized mobility/medical scooters are shipped via freight carrier and will arrive within 6-10 business days. Carriers will call to schedule the delivery. Any customization, including options and upgrades, may take 1-3 weeks to leave the warehouse.
Orders shipped to Hawaii, Alaska or Puerto Rico will require additional shipping fees.
Vive Health Brand Products
We offer 100% Risk Free Purchases on Vive Health brand products. Our specially designed products come backed by an industry leading guarantee. Feel good about shopping because we completely removed the risk. If you need to redeem your guarantee you will receive a fast and courteous replacement, refund or exchange. Each product page will specify which the length of the product's guarantee.
Only products purchased through ViveHealth.com are automatically registered in our guarantee program. Purchases through 3rd party channels are only guaranteed if registered within 30 days of purchase.
5 Year Limited Guarantee
Please also note that product must be purchased through Vive Health or an authorized retailer for the guarantee to be valid. Authorized retailers include:
Amazon.com: Vive Health Direct
Walmart.com: Vive Health
Counterfeit or replicas items are not covered by Vive Health's Guarantee policy
For products purchased through an authorized reseller, the claim must go through the reseller as Vive Health is unable to confirm proof of purchase.
Products purchased used or through unauthorized resellers are not covered.
Each purchase can only receive one guarantee redemption. We can not continually refund, replace or exchange your product.
The term “Lifetime” means the estimated lifetime of the product covered within the specific warranty.
Customers must report any issues with any product within the first 30 days of purchase. If any defects or damages at arrival are not reported within the first 30 days, then the above warranties would not apply.