Since 2 orders were placed with the first one being defective, should be entitled to write a second review. This review applies to the good people of Vive that showed they will bend over backwards correct a glitch. Very courteous super prompt treatment and ended up being out nothing. Five stars all they way for this outfit. Second point needing to be shared is for some reason on Amazon listing Vive as the seller the reviews for this hearing amplifier are only fair, whereas another seller of this exact same item ($90 per pair) are excellent at 5 stars on over 90% of the reviews. Tend to believe the other seller's reviews as being more accurate. Have one note of criticism for Vive that the other seller adequately addresses. The claim is that this product has high fidelity specifications and that would apply also to hearing aids. Please,. please Vive list the 200Hz to 6,000 Hz frequency range and the notation high fidelity for more natural sound. A little bragging will be beneficial for your customers.
Thank you for the great review. We are thrilled to know that the product is working out so great for you! Thank you for being a Vive Health Customer! ~Rebecca, Vive Health CS~
Fantastic product at a super bargain price.
If it looks like a duck, waddles like a duck, and quacks like a duck it should be a duck. However, the FDA (Food and Drug Administration) does not allow hearing devices to be represented as HEARING AIDS if not serviced by an audiologist and this device certainly is not a duck. It is a most modest priced quality HEARING AID suitable for those with mild non-progressive hearing loss without the issue of tinnitus not needing the intervention of an audiologist. This specific product stands in a class above other similar devices due its uncompromising frequency range (most start out at 400 to 500 Hz and end between 3,000 and 4,000 Hz with few reaching 4,500 Hz) of 200 Hz to 6,000 Hz. This translates into superior sound quality. The masterfully perfected means of simplistic on the ear adjustments for volume, power off and on and mode match or exceed hearing aids costing far far more than a thousand EACH. The price is incredibly cheap, the device is not The only thing that could make it better would a one wear warranty. Oh!, it has that too. It is said that if something sounds too good to be true it probably is not true. Guess what? This is an exception to that rule.
Thank you for the great review. We are happy to hear that the product is working out so great for you! Thank you for being a Vive Health Customer! ~Rebecca, Vive Health CS~
How do I charge the hearing amplifiers?
The hearing amplifier set includes a USB cable with dual charging ports for quick, convenient charging. Gently connect the charging cable to the base of the amplifier. A red light indicates the device is charging. The light turns green when fully charged.
How many channels does the amplifier have?
The sound amplifiers include two modes for listening in normal and noisy environments.
Can I use the amplifier while talking on the phone?
Yes! The hearing amplifier sits just behind the ear and will not interfere with talking on a phone. To avoid feedback, use the hands-free function or place the speaker towards the amplifier, not the ear canal.
Will the amplifiers work with my cell phone?
Yes, the hearing amplifiers will not interfere with cell phone use. For the best listening experience, turn on the hearing aid compatibility feature available on most devices.
Are these good for those with bad hearing loss?
The hearing amplifiers are designed to assist those with mild to moderate hearing loss.
Will it fit small ears?
Yes, the hearing amplifiers include three sizes of ear tips for a comfortable fit for most adult ear sizes.
Can the volume be set for each ear individually?
Yes, the hearing amplifiers are stand-alone devices and can be adjusted individually.
What causes feedback in my sound amplifier?
Feedback is primarily caused by air leakage. To minimize feedback, use the largest ear tip that is comfortable and ensures it is fully seated in the ear.
Do these also reduce background noises?
Yes, the sound amplifiers feature two modes for reducing background noise in normal settings as well as noisy settings.
How do I adjust the volume?
The volume can be adjusted by pressing the switch towards the top of the ear to increase the volume and towards the bottom of the ear to decrease the volume.
Does this also include a charger?
The set includes sound amplifiers, a dual USB charging cable, three sizes of ear tips and a protective storage case.
For amplifying voices while reducing background noise
Suitable for adults with mild to moderate hearing loss
How To Use:
1.5” by 0.5”
Remove all debris from the ear cap before and after each use. Use the cleaning brush to clean any earwax adhered to the ear cap hole
Remove the battery from the hearing amplifier before cleaning
Clean the hearing amplifier and the earplugs with a clean, dry cloth after each use. Use a mild soapy solution if necessary. Never use abrasive, corrosive or solvent-based cleaning products
Allow the hearing amplifier to dry fully after cleaning. Store the hearing amplifier in a safe, dry and clean place. Never immerse the hearing amplifier under water, as this can damage the amplifier
Standard shipping is 3-5 business day delivery (it frequently arrives sooner)
We can ship anywhere in the continental United States (48 States); excluding Hawaii, Alaska, Puerto Rico or Internationally
We are unable to ship to PO Boxes or Amazon Lockers
In the case of a return, shipping charges are non-refundable.
Ships FREE, within 24 hours
Delivered in 3-5 business days
Most standard travel scooters are shipped and delivered within 3-5 business days via UPS or FedEx. Medium, large and full-sized mobility/medical scooters are shipped via freight carrier and will arrive within 6-10 business days. Carriers will call to schedule the delivery. Any customization, including options and upgrades, may take 1-3 weeks to leave the warehouse.
Orders shipped to Hawaii, Alaska or Puerto Rico will require additional shipping fees.
Vive Health Brand Products
We offer 100% Risk Free Purchases on Vive Health brand products. Our specially designed products come backed by an industry leading guarantee. Feel good about shopping because we completely removed the risk. If you need to redeem your guarantee you will receive a fast and courteous replacement, refund or exchange. Each product page will specify which the length of the product's guarantee.
Only products purchased through ViveHealth.com are automatically registered in our guarantee program. Purchases through 3rd party channels are only guaranteed if registered within 30 days of purchase.
5 Year Limited Guarantee
Please also note that product must be purchased through Vive Health or an authorized retailer for the guarantee to be valid. Authorized retailers include:
Amazon.com: Vive Health Direct
Walmart.com: Vive Health
Counterfeit or replicas items are not covered by Vive Health's Guarantee policy
Products purchased used or through re-sale are not covered.
Each purchase can only receive one guarantee redemption. We can not continually refund, replace or exchange your product.
After 60 days policy is valid for returns, refunds and exchanges due to product issues only.
Shipping charges are non-refundable.
The term “Lifetime” means the estimated lifetime of the product covered within the specific warranty.