1-800-487-3808 9:00am - 9:00pm EST Daily
Very helpful kit using everything in it after having hip replacement. Especially found useful the sock assist, extended shoe horn, and leg lift. Found all pieces to be high quality for a very good value. Thanks
Hello Wayne, Thank you so much for your great review and your feedback ! We are so happy to hear that the product is working out so good for you ! Thank you for being a Vive Health Customer-Alice- Vive Health CS
The hip kit has come in very handy. I especially like the leg lift assist. It helps give me the ability to do more without having to have someone to help. My only complaint would be that the sock assist is s bit too narrow. Definitely made with people with slimmer limbs. Other than that I would recommend this to anyone having hip surgery.
Thank you so much for your feedback. We are so glad to hear about your great experience with our product because we are committed to helping you live better Thanks for being a Vive Health Customer. -Melisa- Vive Health
Glad I purchased this kit to use while recovering from Hip Replacement Surgery. Sock assist worked best with sport type socks, not so well with trouser socks. The Dressing Stick is two pieces of wood dowel that are screwed together & have different functions at each end; the wood covering the connection isn't very strong, so be careful of the pressure you apply when using it, or don't connect the two pieces and use separately -- mine broke, but was able to repair it. I agree with previous reviewer, the leg lifter should be replaced with a softer one. I would still recommend this kit, in spite of these minor issues.
We appreciate you taking the time to share your review. Your suggestion is something we will definitely pass along to our team. If you have any further issues with the item please feel fee to reach out to us. Thanks for being a Vive Health Customer! ~Rebecca, Vive Health CS~
Love this tool set. The grabber works great and the fact that it folds in half makes it easy to store close by. Only disappointment is the leg lifter which has a very stiff metal spine. I separately bought a flexible, multi-loop, two-handed strap like the one my therapist has me use. Vive should replace in this set.
Hello Lynne, Thank you so much for your great review! We appreciate your feedback.Thank you for being a Vive Health Customer-Carolina- Vive Health CS
I was looking for something to help me get my items off the floor since I did not expect to be able to bend or move around for a while. I did not want to have someone at my beck and call 24/7 either. This items have freed me and made independent again. I can pic up items from the floor, put on my shoes, wash my back without help, and exercise my knee whenever the thereapist is not available. This should be part of the exit kit when you leave the hospital after knee or hip replacement surgery.
Hello Noel, Thanks for your great review. We are happy to hear that the product is doing you so well. Thank you for being a Vive Health Customer! Warm regards, -Alice- Vive Health CS
Most standard travel scooters are shipped and delivered within 3-5 business days via UPS or FedEx. Medium, large and full-sized mobility/medical scooters are shipped via freight carrier and will arrive within 6-10 business days. Carriers will call to schedule the delivery. Any customization, including options and upgrades, may take 1-3 weeks to leave the warehouse.
Orders shipped to Hawaii, Alaska or Puerto Rico will require additional shipping fees.
Vive Health Brand Products
We offer 100% Risk Free Purchases on Vive Health brand products. Our specially designed products come backed by an industry leading guarantee. Feel good about shopping because we completely removed the risk. If you need to redeem your guarantee you will receive a fast and courteous replacement, refund or exchange. Each product page will specify which the length of the product's guarantee.
Only products purchased through ViveHealth.com are automatically registered in our guarantee program. Purchases through 3rd party channels are only guaranteed if registered within 30 days of purchase.
5 Year Limited Guarantee
Please also note that product must be purchased through Vive Health or an authorized retailer for the guarantee to be valid. Authorized retailers include:
Counterfeit or replicas items are not covered by Vive Health's Guarantee policy
For products purchased through an authorized reseller, the claim must go through the reseller as Vive Health is unable to confirm proof of purchase.
Products purchased used or through unauthorized resellers are not covered.
Each purchase can only receive one guarantee redemption. We can not continually refund, replace or exchange your product.
The term “Lifetime” means the estimated lifetime of the product covered within the specific warranty.
Customers must report any issues with any product within the first 30 days of purchase. If any defects or damages at arrival are not reported within the first 30 days, then the above warranties would not apply.
Visit Shipping / Return Policy Page for return related questions or contact us directly at 1-800-487-3808