I liked this product a lot but I had some trouble with the off/on switch when my hands were wet.
We appreciate the honest feedback and the positive ratings as well. Should you have have any further questions about the product, please let us know and we are happy to help. Thanks for being a Vive Health customer. Best Regards, Aileen of Vive Health CS.
Hand held shower head
The switch "On" and "Off" could not be activated under water pressure. Your office kindly replaced it quickly. Great service!
Louis, thank you for the kind review! We are happy to know that even when our product didn't work out the first time you kindly gave us a second chance. Thank you for being a Vive Health Customer! -Rebecca, Vive Health CS-
Grrreat! Love it! Highly recommended it. Very easy to install, my one eyed, one legged husband was able to install it on his own which did get for his self-esteem. This purchase was great for more reasons than one. Thank you
Glad to hear that our Handheld Shower Head works perfectly in your bathroom. We appreciate the 5 star ratings. Should you have any further questions or concerns, please let us know and we are here to help. Thanks for being a Vive Health customer. Best Regards, Aileen of Vive Health Cs.
I love it,works great,very happy.
Happy to hear that our Handheld Shower Head works great for you. We appreciate you taking time leaving us a positive ratings. Should you have any further questions, please let us know. Best Regards, Aileen of Vive Health.
Excellent shower head
I paid several times less money than for equivalent products from COSTCO and other suppliers. Very good quality, many functions for various massaging modes. Easy to install. It is produced from metal and high quality plastic materials (that is why it is less expensive). It looks very solid but I will see how durable/resistant it is in practice. So far so good (2 weeks).
Nikolay, thanks for the 5 star review on our product. We are happy to hear that it is working out for your needs. Let us know if you have any questions or concerns. Thanks for being a Vive Health Customer! -Rebecca, Vive Health CS-
Will the Vive handheld showerhead reach my shower chair?
Yes, the flexible stainless steel hose extends up to 6.5 feet to easily reach a shower chair.
Can I control the flow from the shower head while on my shower chair?
Yes, the showerhead includes a pause feature allowing you to slow the flow to a trickle while entering or exiting the shower to safely turn the water off at the main water source.
How long is the handle?
The handle is 9.5”.
How big is the shower head?
The face of the showerhead is 4” in diameter.
Is the connection bracket plastic or metal?
The handheld showerhead and bracket are made of chrome plated ABS plastic.
Does the pause function completely stop the water?
No, the pause function slows the water flow to a trickle to reduce water usage while maintaining water temperature settings.
Does the handheld shower bracket move to allow the shower head to be angled down?
Yes, the bracket angle is adjustable for hands-free showering.
Is it low flow or high flow?
The Vive shower head has a maximum flow rate of 2.5 GPM.
How long is the shower head hose?
The flexible hose is 6.5’ to easily reach the entire shower or tub.
Can I attach it to the tub spout?
The shower head is designed to attach to the existing shower fixture only.
Does this replace my current shower head?
Yes, the handheld showerhead can only be installed after removing your current shower head.
Will I get everything I need to install it myself?
Yes! The handheld showerhead includes everything necessary for a tool-free installation. The package includes the shower head, mounting bracket, flexible hose and Teflon tape.
How do I install the shower head?
First, remove the old shower head and clean off the threads of the existing water pipe, then recover the threads with the provided Teflon tape. Install the angled bracket to the existing water pipe hand tightening until secure. Connect the end of the shower hose containing the hex nut to the holder bracket. Then attach the shower head to the cone end of the hose and test the installation with all spray settings.
For convenient showering and bathing
Water Hose: 6.5 ft.
Shower Head Length: 9.5 inches
Face Plate: 4-inch diameter
Brass hose nuts
Stainless steel flexible hose
How to Install:
Remove old shower head and clean off the threads of the existing water pipe
Recover the threads with the provided teflon tape
Install the angled bracket to the existing water pipe
Connect the end of the shower hose to the holder bracket with the hex nut
Attach the shower head to the cone end of the hose
Test installation with all spray settings
Wipe down the shower head and hose with a non-abrasive cleaner and cloth
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For questions or concerns, call 1-800-487-3808. We're available daily from 8:30am to 9pm EST.
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Standard shipping is 3-5 day delivery (it frequently arrives sooner)
2-Day & Overnight Delivery is available for an additional charge
We can ship anywhere in the continental United States (48 States); excluding Hawaii, Alaska, Puerto Rico or Internationally
We are unable to ship to PO Boxes or Amazon Lockers
Orders placed before 6 pm EST will typically ship out the same business day
Ships FREE, within 24 hours
Delivered in 3-5 business days
Most standard travel scooters are shipped and delivered within 3-5 business days via UPS or FedEx. Medium, large and full-sized mobility/medical scooters are shipped via freight carrier and will arrive within 6-10 business days. Carriers will call to schedule the delivery. Any customization, including options and upgrades, may take 1-3 weeks to leave the warehouse.
Orders shipped to Hawaii, Alaska or Puerto Rico will require additional shipping fees.
Vive Health Brand Products
We offer 100% Risk Free Purchases on Vive Health brand products. Our specially designed products come backed by an industry leading guarantee. Feel good about shopping because we completely removed the risk. If you need to redeem your guarantee you will receive a fast and courteous replacement, refund or exchange. Each product page will specify which the length of the product's guarantee.
Only products purchased through ViveHealth.com are automatically registered in our guarantee program. Purchases through 3rd party channels are only guaranteed if registered within 30 days of purchase.
Please also note that product must be purchased through Vive Health or an authorized retailer for the guarantee to be valid. Authorized retailers include:
Amazon.com: Vive Health Direct
Walmart.com: Vive Health
Ebay.com: Vive Health
Counterfeit or replicas items are not covered by Vive Health's Guarantee policy
Products purchased used or through re-sale are not covered.
Each purchase can only receive one guarantee redemption. We can not continually refund, replace or exchange your product.
After 60 days policy is valid for returns, refunds and exchanges due to product issues only.
Pride Mobility Products
Lifetime Limited Warranty:
For the lifetime of your product from the date of purchase, Pride will repair or replace at our option to the original purchaser, free of charge, any of the following parts found upon examination by an authorized representative of Pride to be defective in material and/or workmanship:
Structural Frame Components which includes:
Two-Year Limited Warranty:
For two (2) years from the date of purchase, Pride will repair or replace at our option to the original purchaser, free of charge, any of the following parts found upon examination by an authorized representative of Pride to be defective in material and/or workmanship:
Motor Brake (electronic function ONLY)
Also, electronic assemblies including:
Any Other Electrical Subassembly
Six-Month Limited Warranty:
The battery is covered by a separate six-month warranty, provided by the battery manufacturer. The batteries are not warranted by Pride.
Reconditioned Units Warranty:
All reconditioned units are covered by a six-month warranty from Pride effective from the date of purchase.
This warranty does not extend to those items which may require replacement due to normal wear and tear.
ABS Plastic Shrouds
Upholstery and Seating
Tires and Tubes
Circumstances beyond the control of Pride
Labor, service calls, shipping, and other charges incurred for repair of the product, unless specifically authorized, IN ADVANCE, by Pride Mobility Products
Repairs and/or modifications made to any part without specific consent from Pride
Exclusions also include components with damage or failure caused by:
Abuse, misuse, accident, or negligence
Battery fluid spillage or leakage
Use other than normal design specifications
Improper operation, maintenance, or storage
NOTE: If there is an increase in the operational noise level in the transaxle, the warranty does not apply. An increase in operational noise level usually occurs due to abusive and excessive strain on the scooter.
NOTE: Gradual deterioration in performance because the battery has been left in a discharged state, left in cold conditions for an extended period of time, or worn out through heavy use is not covered.