This was a high quality problem solver. After her stroke, my mother suffered from coccydynia. This mattress kept the bedsores at bay and gave her much needed peace at the end of her life. The adjustable pressure is a great feature, as my mother couldn’t tolerate the full bladders. The product is tough and made it through many position changes.
Hello Denise, Thank you so much for your glowing feedback. We are so glad to hear that our products are doing your mother so well. Thanks for being a Vive Health Customer. -Alice- Vive Health
David Jendras (Dyer, US)
Good quality product
Purchased a Queen size for my 96 year old mom’s bed as a preventative measure for her. It provides her a sense of security in case of a night time accident.
Thank you so much for your feedback. We are so glad to hear about your great experience with our product because we are committed to helping you live better Thanks for being a Vive Health Customer. -Melisa- Vive Health
SUE JENKINS (Vicksburg, US)
Waterproof crib sheet
I use them on my dogs beds! They work perfectly and now I have extras to wash and replace.
Hi Sue, Thank you so much for your great review! We are so happy to hear that the product is working out so good for you and your dog! Thank you for being a Vive Health Customer! -Veronica S.- Vive Health CS
Philip Boyer (Wilmington, US)
Needed this to protect mattress from occasional catheter leaks. Does a great job. Absorbs what otherwise would have been huge messes. Washes well in hot water, normal cycle.
Hi there, Thank you for the 5 star review. We are happy to hear that the product is working out so well for you! Thank you for being a Vive Health Customer! ~Rebecca, Vive Health CS~
Ellen D'Amore (Durham, US)
Excellent Customer Care
Frenciz from Customer Service was extremely helpful with this transaction; she followed through every step of the way. The alternating pressure pad is working great for my mother by providing her with a more restful sleep. Thank you!
Thank you for taking the time to share your review. We are thrilled to know Frenciz was able to assist you. Thank you for being a Vive Health Customer! ~Rebecca, Vive Health~
Standard shipping is 3-5 business day delivery (it frequently arrives sooner)
We can ship anywhere in the continental United States (48 States); excluding Hawaii, Alaska, Puerto Rico or Internationally
We are unable to ship to PO Boxes or Amazon Lockers
In the case of a return, shipping charges are non-refundable.
Ships FREE, within 24 hours
Delivered in 3-5 business days
Most standard travel scooters are shipped and delivered within 3-5 business days via UPS or FedEx. Medium, large and full-sized mobility/medical scooters are shipped via freight carrier and will arrive within 6-10 business days. Carriers will call to schedule the delivery. Any customization, including options and upgrades, may take 1-3 weeks to leave the warehouse.
Orders shipped to Hawaii, Alaska or Puerto Rico will require additional shipping fees.
Vive Health Brand Products
We offer 100% Risk Free Purchases on Vive Health brand products. Our specially designed products come backed by an industry leading guarantee. Feel good about shopping because we completely removed the risk. If you need to redeem your guarantee you will receive a fast and courteous replacement, refund or exchange. Each product page will specify which the length of the product's guarantee.
Only products purchased through ViveHealth.com are automatically registered in our guarantee program. Purchases through 3rd party channels are only guaranteed if registered within 30 days of purchase.
5 Year Limited Guarantee
Please also note that product must be purchased through Vive Health or an authorized retailer for the guarantee to be valid. Authorized retailers include:
Amazon.com: Vive Health Direct
Walmart.com: Vive Health
Counterfeit or replicas items are not covered by Vive Health's Guarantee policy
For products purchased through an authorized reseller, the claim must go through the reseller as Vive Health is unable to confirm proof of purchase.
Products purchased used or through unauthorized resellers are not covered.
Each purchase can only receive one guarantee redemption. We can not continually refund, replace or exchange your product.
The term “Lifetime” means the estimated lifetime of the product covered within the specific warranty.
Customers must report any issues with any product within the first 30 days of purchase. If any defects or damages at arrival are not reported within the first 30 days, then the above warranties would not apply.