I ABSOLUTELY LOVE this chair!! It arrived On time and was fairly easy to assemble(Per my fiancé). I've taken it to several stores and on several different types of terrain and it continues to perform well. I love the long lasting battery and the battery storage pack on the back of the chair makes for easy charging on the go. The USB Port is a added bonus! This chair has given me so much freedom and independence. I highly recommend it to anyone who is in the market for a portable power chair.
Thank you for sharing your fantastic experience with the chair, Kristen! It's wonderful to hear that it arrived on time, was easy to assemble, and has been performing well in various situations. The long-lasting battery, convenient storage pack, and USB port seem to be valuable features that enhance your independence.
Your recommendation for this portable power chair will likely be very helpful for others who are looking for a similar solution. If you have any more feedback or questions in the future, don't hesitate to reach out. Enjoy your newfound freedom and independence with your chair! -Angie- Vive Health.
Victoria Kells (Gainesville, US)
GLITCHY POWER WHEELCHAIR
at the lowest speed....chair went too fast. then when i stopped the chair would shiver. which is why i'm returning this and exchanging for a scooter.
Hi Victoria! We apologize for any inconvenience you experienced with the power wheelchair. Your satisfaction is important to us, and we're committed to resolving this issue promptly. Our team will work diligently to ensure your exchange process is seamless, and we'll do our best to find the perfect scooter that meets your needs and expectations.
If you have any additional feedback or questions, please feel free to contact our customer service team. We appreciate your understanding, and we're here to provide you with the best mobility solution for your needs. Thank you for choosing Vive Health, and we look forward to assisting you further. - Angie- Vive Health.
George Costa (Palm Beach, US)
Excellent customer service!
If you are looking for a product that is very good and at an excellent value, this is the company to buy from!
And if you need customer service, call on Carolina, who understands the product line very well and treats you with respect and helps with any questions or concerns you may have. Very seldom would I recommend a company, or product, or customer service representative, (Carolina you are the best),,but this company and employees are 5 star plus!
Hello George! Thanks a lot for sharing your feedback with us. We are so happy to hear that our customer service team was able to resolve your concerns and resolved all your questions in a timely manner. Thanks a lot for choosing Vive- Vive Health.
R.P. (Dallas, US)
Wanted to commend Carolina with her professional support with my wheelchair purchase. She exceeded my expectations and displayed great value to the Vive company
Hi Roy! Thank you so much for that glowing feedback and rating. We are so happy to know that Carolina was so helpful and our items are doing you so well. Thanks for being a Vive Health Customer! -Angie- Vive Health.
Stephen Haze (Lafayette, US)
Awesome buying experience. Amazing Value!
I placed my order 3 days ago. It took exactly 2.5 days for the wheelchair to come in, which for a 60+lb package is impressive. The wheelchair was basically fully assembled all you have to do is plug in the controller and secure it with two screws. My mother is left-handed, so I had to move the bracket which was super easy. I love how simple the chair is. It's extremely similar to a basic manual wheelchair. It folds up the same, only it has smaller wheels, with a battery and motor on each side, and a joystick. It worked perfectly well right out of the box, with no issues. This isn't a long-term review, since I just got the chair in, but the order process was a breeze, it shipped incredibly fast, and worked as it should right out of the box. It feels sturdy, and the value for money seems unbeatable. Only time will tell of course. My only concern is the fact that the rear wheels have innertubes like bicycle tires, so you know it's only a matter of time before you inevitably get a flat tire. I will look into airless wheels for it, or some sort of airless tire solution. All things considered, if you're in the market for an electric wheelchair but you're unsure, or if you really need one but you're on a tight budget, the Vive compact power wheelchair is the move! I use Microsoft Edge web browser and it automatically found and applied a 15% off coupon which is amazing! I'm super happy, I'll update this or write a new review after we've had some time with the chair to see how it holds up long term!
Thank you very much for this glowing feedback!! We are happy to have you as a customer :) -Carolina- Vive Health CS
Standard shipping is 3-5 business day delivery (it frequently arrives sooner)
We can ship anywhere in the continental United States (48 States); excluding Hawaii, Alaska, Puerto Rico or Internationally
We are unable to ship to PO Boxes or Amazon Lockers
In the case of a return, shipping charges are non-refundable.
Ships FREE, within 24 hours
Delivered in 3-5 business days
Most standard travel scooters are shipped and delivered within 3-5 business days via UPS or FedEx. Medium, large and full-sized mobility/medical scooters are shipped via freight carrier and will arrive within 6-10 business days. Carriers will call to schedule the delivery. Any customization, including options and upgrades, may take 1-3 weeks to leave the warehouse.
Orders shipped to Hawaii, Alaska or Puerto Rico will require additional shipping fees.
Vive Health Brand Products
We offer 100% Risk Free Purchases on Vive Health brand products. Our specially designed products come backed by an industry leading guarantee. Feel good about shopping because we completely removed the risk. If you need to redeem your guarantee you will receive a fast and courteous replacement, refund or exchange. Each product page will specify which the length of the product's guarantee.
Only products purchased through ViveHealth.com are automatically registered in our guarantee program. Purchases through 3rd party channels are only guaranteed if registered within 30 days of purchase.
5 Year Limited Guarantee
Please also note that product must be purchased through Vive Health or an authorized retailer for the guarantee to be valid. Authorized retailers include:
Amazon.com: Vive Health Direct
Walmart.com: Vive Health
Counterfeit or replicas items are not covered by Vive Health's Guarantee policy
For products purchased through an authorized reseller, the claim must go through the reseller as Vive Health is unable to confirm proof of purchase.
Products purchased used or through unauthorized resellers are not covered.
Each purchase can only receive one guarantee redemption. We can not continually refund, replace or exchange your product.
The term “Lifetime” means the estimated lifetime of the product covered within the specific warranty.
Customers must report any issues with any product within the first 30 days of purchase. If any defects or damages at arrival are not reported within the first 30 days, then the above warranties would not apply.