After two days one of the crutches started ticking... drives me crazy... obviously not high quality
Hi Nancy, thank you for taking the time to share your feedback with us. I am going to inform our team about this. Your product does come with a warranty and is exchangeable/ returnable. Feel free to reach out to us anytime. Thank you for being a Vive Health Customer! ~Rebecca, Vive Health CS~
excellent control. improves walk better than other appliances. great job
We are so pleased to hear the crutches are meeting your needs. Thank you so much for taking the time to give us feedback and well as a 5-star review, we really appreciate it, and thank-you for being a Vive Health Customer.
~Jolene Vive Health CS
Great customer service and quick delivery.
Thanks for the awesome review, Fred! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. Thanks for being a Vive Health Customer!
-Rebecca, Vive Health CS-
Is there a weight limit for the crutches?
Yes, the forearm crutches safely support up to 300 pounds.
Can they be used for a non-weight bearing leg?
Yes, the forearm crutches are perfect for those unable to put weight on an injured leg.
Will these adjust to fit tall people?
Yes! The crutches are height adjustable ranging from 31” to 40”, for a comfortable fit for most individuals.
What is the best way to set them to the right height for me?
To find the correct height setting for you, allow your arm to hang naturally at your side. Adjust the height matching the hand grip to your wrist.
Are the crutches ambidextrous?
Yes, either crutch can be used on the left or right side as needed.
How do I adjust the height of the crutches?
The forearm crutches have push pins that allow you to adjust the crutches in 1” increments. Simply push in the locking pin and slide the crutch up or down as needed, ensuring the push pin re-engages in the new position before use.
Is the arm cuff made of metal or plastic?
The arm cuff and hand grip are molded from a strong composite material that is gentle on clothing.
What do the crutches weigh?
The lightweight forearm crutches weigh 1.2 pounds.
Will the arm cuff support large arms?
Yes! The arm cuff features an open design that allows for a comfortable fit for most individuals.
What is the length from the arm cuff to the handle?
It measures approximately 9” from the top of the arm cuff to the hand grip.
This is for a pair of crutches?
Yes, this is a pair of forearm crutches.
Can I replace the rubber tips?
Yes, the crutches can be fitted with standard cane tips.
For aiding in mobility following an injury or surgery
Height adjustable from 31” to 40” at handgrip
Lightweight aluminum frame
Composite arm cuff and hand grip
Rubber nonslip crutch caps
Wipe down crutches with a damp cloth and mild detergent as needed
Standard shipping is 3-5 business day delivery (it frequently arrives sooner)
2-Day Delivery (Business Day) is available for an additional charge.
We can ship anywhere in the continental United States (48 States); excluding Hawaii, Alaska, Puerto Rico or Internationally
We are unable to ship to PO Boxes or Amazon Lockers
In the case of a return, shipping charges are non-refundable.
Ships FREE, within 24 hours
Delivered in 3-5 business days
Most standard travel scooters are shipped and delivered within 3-5 business days via UPS or FedEx. Medium, large and full-sized mobility/medical scooters are shipped via freight carrier and will arrive within 6-10 business days. Carriers will call to schedule the delivery. Any customization, including options and upgrades, may take 1-3 weeks to leave the warehouse.
Orders shipped to Hawaii, Alaska or Puerto Rico will require additional shipping fees.
Vive Health Brand Products
We offer 100% Risk Free Purchases on Vive Health brand products. Our specially designed products come backed by an industry leading guarantee. Feel good about shopping because we completely removed the risk. If you need to redeem your guarantee you will receive a fast and courteous replacement, refund or exchange. Each product page will specify which the length of the product's guarantee.
Only products purchased through ViveHealth.com are automatically registered in our guarantee program. Purchases through 3rd party channels are only guaranteed if registered within 30 days of purchase.
Please also note that product must be purchased through Vive Health or an authorized retailer for the guarantee to be valid. Authorized retailers include:
Amazon.com: Vive Health Direct
Walmart.com: Vive Health
Ebay.com: Vive Health
Counterfeit or replicas items are not covered by Vive Health's Guarantee policy
Products purchased used or through re-sale are not covered.
Each purchase can only receive one guarantee redemption. We can not continually refund, replace or exchange your product.
After 60 days policy is valid for returns, refunds and exchanges due to product issues only.