I wanted to thank you for sending me a new chair. Your Customer service is one of the best I ever saw !! Thank you again !!
Hi Karl, thank you for taking the time to share your feedback. We are happy to hear that the product is working out well for you. Thank you for being a Vive Health Customer! ~Rebecca, Vive Health CS~
I absolutely love my new Rollator. I was looking for something that I could travel with. This is perfect. I am on the larger size and I can sit comfortably and it’s sturdy. I would highly recommend this.
We are thrilled to hear the wheelchair/rollator is working to your satisfaction. We know a dependable product is important and thank you for your encouraging feedback and 5 star rating.
Warm Regards, Jolene~Vive Health CS
Practical, fantastic design, functional, and reasonably priced! Would purchase again.
Lamar, we are extremely happy to hear that the product is working out so great for you! Feel free to reach out to us with any questions or concerns. Thank you for being a Vive Health Customer! -Rebecca, Vive Health CS-
Love my Vive Wheelchair Rollater
This rolls better than any I have ever had. It is so nice we can always rely on our Vive Wheelchair Rollator and even the airlines say it folds up better than anyone has before.
Thank you for wonderful feedback and 5 star review. We are delighted the Rollator is making life a little easier. If we can assist you with anything in the future please let us know, and thank you for being a Vive Health customer.
Warm regards, Jolene ~ Vive Health CS
Does it come pre-assembled?
The hybrid rollator wheelchair requires some tool-free assembly.
Do you have to remove the footrests to fold it?
Although the footrests are removable, it is not necessary to remove them before folding the rollator hybrid.
Will this be good for someone with knee pain?
Yes, the hybrid rollator provides support for those with limited mobility, relieving pressure on the knees and allows individuals to comfortably rest as needed.
Can it be easily folded to take in a car?
Yes, to fold the wheelchair rollator, simply pull upward on the center strap.
Is it height adjustable?
Yes! The handle height can be adjusted in one-inch increments from 33.25” to 38.25”.
What is the weight limit for the rollator transport chair?
The combination rollator transport chair safely supports up to 300 pounds.
How wide is the wheelchair rollator?
The wheelchair rollator is 24” wide.
Will the hand brakes be easy to use for someone with arthritis?
Yes, the hand brakes are designed for easy use.
How much does it weigh?
The rollator wheelchair weighs 21 pounds.
Can I lock the wheels when resting on the seat?
Yes, the front wheels lock in place for extra stability when seated.
Base when open: 24” by 40”
Adjustable Height: 33.25” to 38.25”
Folded: 8.25” by 40”
Seat dimensions: 18” x 12” x 21.75”
How To Assemble:
Open the wheelchair rollator frame until the seat is locked into position.
Insert the height adjustable handles into the frame, ensuring each snap button is visible.
Insert the two rear wheels into the frame, ensuring each snap button is securely locked in the desired position.
Insert front wheels into the frame, ensuring the holes on each piece are aligned.
Insert a screw into each hole and attach with a washer and a star bolt, so that the star bolt is oriented on the outside of the Wheelchair/Rollator.
Attach the footrests.
Attach storage bag to the frame with the fastener loops.
How To Lock The Footrest In Place:
Fold the footrest down.
Gently pull the footrest around to the front.
Push the footrest bar into the locking clip securely.
Walker is equipped with a dual wheel braking system
To adjust the brakes, turn cable adjuster located on the handbrake
Adjusting Handle Height:
Handle height can be adjusted in 1” increments with the push pins located on the sides of the rollator.
Wipe down with a damp cloth and disinfectant solution as necessary.
Standard shipping is 3-5 business day delivery (it frequently arrives sooner)
2-Day Delivery (Business Day) is available for an additional charge.
We can ship anywhere in the continental United States (48 States); excluding Hawaii, Alaska, Puerto Rico or Internationally
We are unable to ship to PO Boxes or Amazon Lockers
In the case of a return, shipping charges are non-refundable.
Ships FREE, within 24 hours
Delivered in 3-5 business days
Most standard travel scooters are shipped and delivered within 3-5 business days via UPS or FedEx. Medium, large and full-sized mobility/medical scooters are shipped via freight carrier and will arrive within 6-10 business days. Carriers will call to schedule the delivery. Any customization, including options and upgrades, may take 1-3 weeks to leave the warehouse.
Orders shipped to Hawaii, Alaska or Puerto Rico will require additional shipping fees.
Vive Health Brand Products
We offer 100% Risk Free Purchases on Vive Health brand products. Our specially designed products come backed by an industry leading guarantee. Feel good about shopping because we completely removed the risk. If you need to redeem your guarantee you will receive a fast and courteous replacement, refund or exchange. Each product page will specify which the length of the product's guarantee.
Only products purchased through ViveHealth.com are automatically registered in our guarantee program. Purchases through 3rd party channels are only guaranteed if registered within 30 days of purchase.
Please also note that product must be purchased through Vive Health or an authorized retailer for the guarantee to be valid. Authorized retailers include:
Amazon.com: Vive Health Direct
Walmart.com: Vive Health
Ebay.com: Vive Health
Counterfeit or replicas items are not covered by Vive Health's Guarantee policy
Products purchased used or through re-sale are not covered.
Each purchase can only receive one guarantee redemption. We can not continually refund, replace or exchange your product.
After 60 days policy is valid for returns, refunds and exchanges due to product issues only.