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Hot and cold gel pack provides targeted relief for the neck, back, shoulders, hip, wrist, knee and more
Frozen gel retains some flexibility to contour to the body to effectively reduce swelling, inflammation and pain
Adjustable fastener straps ensure a secure, non-slip fit for active individuals
Durable multi-purpose gel pack is leak proof
Wrap contains high grade, non-toxic gel
Thin and lightweight, the gel pack is a welcome addition to first aid supplies
Nice product. It is secure and works very well on the targeted area. Have not tried the heat option, but the cold feature is excellent.
Thank you so much for your feedback. We are so glad to hear about your great experience with our product because we are committed to helping you live better Thanks for being a Vive Health Customer. -Melisa- Vive Health
Heat lasts longer than expected. Can put it anywhere. Reduced back and neck pain. Haven’t tried cold yet but expect it will be as helpful.
Hello Ms. Carter! We are so glad that you enjoy the item! Thank you so much for the review. -Val- Vive Health CS
I want to love this. I love the strap and how soft it is when both hot and cold. However, when heating, it doesn't hold the heat for as long as others and when I microwaved mine it caused a hole to form. Vive Health had great customer service and replaced it quickly so hopefully my new one is better. I wish I didn't have to microwave in 20 second intervals over and over to get it hot. When it is actually hot and on my body I have no complaints. But I still do like it a lot and would overall recommend.
Hi Erica, Thank you for your feedback! Should you have any concern about the Hot and cold wrap or any of our products, please don't hesitate to contact us. Thank you so much for being a Vive Health customer! -Warm regards, Gre_Vive Health
flexible and has straps so that you can secure to the area you're treating. works great! i weigh 190 pounds and it fits around my waist for cold pack to the lumbar region.
Hi KC, Thank you for giving us a positive rating! I'm glad that you're happy with the Hot and Cold Wrap. Should you have any questions about the Hot and Cold Wrap or any of our products, please don't hesitate to contact us. Thank you so much for being a Vive Health customer! -Warm regards, Gre_Vive Health
I haven’t used it yet. However the material is durable and I love the wide straps
Kathy, thank you for the wonderful review. We are happy to hear that this product is working out so well for you. Thank you for being a Vive Health Customer! ~ Rebecca, Vive Health CS~
The gel pack measures 14.5” by 5.75”.
The gel retains heat for 15 minutes or more, however, it is not recommended to exceed 15-20 minutes of use per hour.
The gel will remain frozen for 45 minutes or more, however, it is not recommended to exceed 15-20 minutes of use per hour.
Yes, the adjustable straps are sized to accommodate waist sizes up to 44”.
Yes! The pack contains a nontoxic odorless gel.
Yes, the adjustable straps will allow you to comfortably use it around your neck. If sizing is a concern, the neck ice pack is contoured to securely rest on the neck and upper shoulders for targeted relief.
Each stretchable strap is 13.25” long.
Yes, the gel pack is a single unit and can safely be stored in the freezer until needed.
Yes, the gel pack can be used on your head with the straps safely secured to one side.
Lay the pack flat on a paper towel or paper plate. Heat for 30 seconds at full power. Remove from microwave and gently knead to evenly distribute the heat. Continue to heat at 10-second intervals until the desired temperature reached. Caution: If the pack begins to expand, stop the microwave and allow to cool, checking for leaks before attempting to reheat.
Yes, the pack will conform to fit around the elbow, however, it may limit your range of motion while in place.
Yes, the gel pack is latex-free.
The gel pack is soft to the touch, however, it is always recommended that a cloth or towel be placed between the gel pack and bare skin.
Although the gel pack does not include a moist heat component, using a dampened cloth or towel between the gel pack and skin will produce a moist heat. For a hassle-free moist heat alternative, our heating pad includes a moisture sheet for deep penetrating relief.
How To Use For Cold Therapy:
Store gel pack laying flat in the freezer and refrigerate for at least 2 hours
Apply the gel pack to the desired area over a cloth or towel
How to Use for Heat Therapy:
Hot Water Method
Multipurpose gel pack
60 Day Guarantee
Product Number: RBH1014
Shipping Weight: 1.2 pounds
Most standard travel scooters are shipped and delivered within 3-5 business days via UPS or FedEx. Medium, large and full-sized mobility/medical scooters are shipped via freight carrier and will arrive within 6-10 business days. Carriers will call to schedule the delivery. Any customization, including options and upgrades, may take 1-3 weeks to leave the warehouse.
Orders shipped to Hawaii, Alaska or Puerto Rico will require additional shipping fees.
Vive Health Brand Products
We offer 100% Risk Free Purchases on Vive Health brand products. Our specially designed products come backed by an industry leading guarantee. Feel good about shopping because we completely removed the risk. If you need to redeem your guarantee you will receive a fast and courteous replacement, refund or exchange. Each product page will specify which the length of the product's guarantee.
Only products purchased through ViveHealth.com are automatically registered in our guarantee program. Purchases through 3rd party channels are only guaranteed if registered within 30 days of purchase.
5 Year Limited Guarantee
Please also note that product must be purchased through Vive Health or an authorized retailer for the guarantee to be valid. Authorized retailers include:
Counterfeit or replicas items are not covered by Vive Health's Guarantee policy
For products purchased through an authorized reseller, the claim must go through the reseller as Vive Health is unable to confirm proof of purchase.
Products purchased used or through unauthorized resellers are not covered.
Each purchase can only receive one guarantee redemption. We can not continually refund, replace or exchange your product.
The term “Lifetime” means the estimated lifetime of the product covered within the specific warranty.
Customers must report any issues with any product within the first 30 days of purchase. If any defects or damages at arrival are not reported within the first 30 days, then the above warranties would not apply.
Visit Shipping / Return Policy Page for return related questions or contact us directly at 1-800-487-3808