The roller is going to be perfect to freeze and use as a roller for my foot. I had been using a frozen water bottle, but the nubs will give a great massage at the same time. Extremely fast delivery. These are great products.
Lola, thank you for the 5 star rating! We are so happy to hear that our product is working out great for you. Thank you for being a Vive Health Customer!
-Rebecca, Vive Health CS-
Does the hot/cold therapy ball set include latex?
No, the set in completely latex free.
What is included in the hot/cold therapy ball set?
The set includes a smooth lacrosse massage therapy ball, a firm spike ball, a soft spike ball, a textured foot massager and a nylon carry bag.
What are the items in the hot/cold therapy ball set made of?
Each item is constructed with latex free PVC or rubber. The foot massager also includes a nontoxic gel.
Are the massage balls hollow?
The spiked balls are made with hard PVC and are hollow. The smooth ball is made with dense rubber and is not hollow.
How do I heat the hot/cold therapy ball set for heat therapy?
To use heat therapy, you can place the massage balls or foot roller in hot water for ten minutes. Do not boil or microwave.
How do I use cold therapy with the hot/cold therapy ball set?
It’s easy. Just place the massage balls or the foot roller in the freezer for at least three hours or overnight.
Can I wash the hot/cold therapy ball set?
Yes, you may rinse each item in warm water with a mild soap. Make sure to dry immediately with a clean towel.
What do I use the studded balls for?
The firm spiked ball is perfect to use for deep tissue massage or as an alternative to acupuncture. The soft studded ball is great for pain relief massage and accupressure.
What do I use the smooth ball for?
The smooth massage ball is great for trigger point massage therapy and pain relief.
What do I use the foot roller for?
The textured foot roller provides relief from plantar fasciitis, heel spurs, edema and tired muscles.
How big are the massage balls?
The smooth massage ball is 2.5” in diameter. The firm spike ball is 3” in diameter and the soft spike ball is 2.5” in diameter.
How big is the foot roller?
The textured foot roller is 7.5” long, 3.25” wide and 3.25” in depth.
Why should I use the hot/cold therapy ball set?
With safe and effective self hot or cold therapy, the set will reduce inflammation and sore muscles, relieve tension and increase circulation and mobility.
Is the set durable?
Yes, the massage ball set is resistant to tearing, splitting or cracking even with daily use.
How long do the massage balls stay cold after being in the freezer?
The massage therapy balls and roller can provide up to 25 min of lasting cool massage
How long do the massage balls stay warm after being warmed up?
When heated, massage ball set can provide up to 25 min of warm compression massage
Using hot or cold massage therapy to reduce inflammation, sore muscles and tension
Smooth Massage Ball - 2.5” diameter
Spike Ball- 3” diameter
Soft Spike Ball-2.5” diameter
Foot Massager - 7.5” x 3 .25” x 3.25”
Cold Massage Instructions:
Place in freezer for a minimum of three hours or overnight
Standard shipping is 3-5 business day delivery (it frequently arrives sooner)
2-Day & Overnight Delivery (Business Day) is available for an additional charge.
We can ship anywhere in the continental United States (48 States); excluding Hawaii, Alaska, Puerto Rico or Internationally
We are unable to ship to PO Boxes or Amazon Lockers
Ships FREE, within 24 hours
Delivered in 3-5 business days
Most standard travel scooters are shipped and delivered within 3-5 business days via UPS or FedEx. Medium, large and full-sized mobility/medical scooters are shipped via freight carrier and will arrive within 6-10 business days. Carriers will call to schedule the delivery. Any customization, including options and upgrades, may take 1-3 weeks to leave the warehouse.
Orders shipped to Hawaii, Alaska or Puerto Rico will require additional shipping fees.
Vive Health Brand Products
We offer 100% Risk Free Purchases on Vive Health brand products. Our specially designed products come backed by an industry leading guarantee. Feel good about shopping because we completely removed the risk. If you need to redeem your guarantee you will receive a fast and courteous replacement, refund or exchange. Each product page will specify which the length of the product's guarantee.
Only products purchased through ViveHealth.com are automatically registered in our guarantee program. Purchases through 3rd party channels are only guaranteed if registered within 30 days of purchase.
Please also note that product must be purchased through Vive Health or an authorized retailer for the guarantee to be valid. Authorized retailers include:
Amazon.com: Vive Health Direct
Walmart.com: Vive Health
Ebay.com: Vive Health
Counterfeit or replicas items are not covered by Vive Health's Guarantee policy
Products purchased used or through re-sale are not covered.
Each purchase can only receive one guarantee redemption. We can not continually refund, replace or exchange your product.
After 60 days policy is valid for returns, refunds and exchanges due to product issues only.
Pride Mobility Products
Lifetime Limited Warranty:
For the lifetime of your product from the date of purchase, Pride will repair or replace at our option to the original purchaser, free of charge, any of the following parts found upon examination by an authorized representative of Pride to be defective in material and/or workmanship:
Structural Frame Components which includes:
Two-Year Limited Warranty:
For two (2) years from the date of purchase, Pride will repair or replace at our option to the original purchaser, free of charge, any of the following parts found upon examination by an authorized representative of Pride to be defective in material and/or workmanship:
Motor Brake (electronic function ONLY)
Also, electronic assemblies including:
Any Other Electrical Subassembly
Six-Month Limited Warranty:
The battery is covered by a separate six-month warranty, provided by the battery manufacturer. The batteries are not warranted by Pride.
Reconditioned Units Warranty:
All reconditioned units are covered by a six-month warranty from Pride effective from the date of purchase.
This warranty does not extend to those items which may require replacement due to normal wear and tear.
ABS Plastic Shrouds
Upholstery and Seating
Tires and Tubes
Circumstances beyond the control of Pride
Labor, service calls, shipping, and other charges incurred for repair of the product, unless specifically authorized, IN ADVANCE, by Pride Mobility Products
Repairs and/or modifications made to any part without specific consent from Pride
Exclusions also include components with damage or failure caused by:
Abuse, misuse, accident, or negligence
Battery fluid spillage or leakage
Use other than normal design specifications
Improper operation, maintenance, or storage
NOTE: If there is an increase in the operational noise level in the transaxle, the warranty does not apply. An increase in operational noise level usually occurs due to abusive and excessive strain on the scooter.
NOTE: Gradual deterioration in performance because the battery has been left in a discharged state, left in cold conditions for an extended period of time, or worn out through heavy use is not covered.