Very good product and it has been helpful for my injury!
The page wouldn’t let me take one star away bc I would only bc my first one got a small hole around the seam and the replacement was not the same ice pack so I had to order an entire new wrap. BUT at his product is very worth the price! And the relief is amazing using it instead of just an ice pack
Hello Renee! Thank you so much for your glowing feedback. We are so glad to hear that our Compression Shoulder Ice Wrap is doing you so well. We apologize the replacement was not the same Ice Pack. Please feel free to contact us if you need any further assistance at 1-800-487-3808. Thanks for being a Vive Health Customer. -Angie- Vive Health
Abby S (Sandy Hook, US)
Compression shoulder wrap
I have had problems with my neck and left shoulder for quite some time. Unfortunately the surgery I had didn’t work so I’ve been in pain every day, for over a year. I saw the compression shoulder wrap, and I decided to give it a try. I am using the insert as a heat pack, and I love how the heat stays just where I want it to be. I’m very happy with this product.
Hello Abby!, Thank you so much for your glowing feedback. We are so glad to hear that our products are doing you so well. Please feel free to contact us if you need any further assistance at 1-800-487-3808. Thanks for being a Vive Health Customer. -Angie- Vive Health
Beatrice Mines (Ashburn, US)
My husband has a sore shoulder after pickleball and golf. He uses this product and loves it. It is adjustable for bigger men and easy to put on.
Hello Beatrice, Thank you so much for your glowing feedback. We are so glad to hear that our products are doing you and your husband so well. Please feel free to contact us if you need any further assistance at 1-800-487-3808. Thanks for being a Vive Health Customer. -Angie- Vive Health
James Foster (Fond du Lac, US)
Most adaptive and useful device
Works perfect for precise chilling where it's needed. Made my recovery better.
Thank you so much for taking the time to share your glowing review with us. We are so glad to hear about your great experience with our products. Thanks for being a Vive Health Customer. -Alice- Vive Health
Angela Schiffman (Trabuco Canyon, US)
An EXCELLENT product!
My son’s injured shoulder caused him relentless pain—only your wrap gave him relief. Thank you!
Thank you very much for this glowing feedback!! We are happy to have you as a customer :) -Carolina- Vive Health CS
Standard shipping is 3-5 business day delivery (it frequently arrives sooner)
We can ship anywhere in the continental United States (48 States); excluding Hawaii, Alaska, Puerto Rico or Internationally
We are unable to ship to PO Boxes or Amazon Lockers
In the case of a return, shipping charges are non-refundable.
Ships FREE, within 24 hours
Delivered in 3-5 business days
Most standard travel scooters are shipped and delivered within 3-5 business days via UPS or FedEx. Medium, large and full-sized mobility/medical scooters are shipped via freight carrier and will arrive within 6-10 business days. Carriers will call to schedule the delivery. Any customization, including options and upgrades, may take 1-3 weeks to leave the warehouse.
Orders shipped to Hawaii, Alaska or Puerto Rico will require additional shipping fees.
Vive Health Brand Products
We offer 100% Risk Free Purchases on Vive Health brand products. Our specially designed products come backed by an industry leading guarantee. Feel good about shopping because we completely removed the risk. If you need to redeem your guarantee you will receive a fast and courteous replacement, refund or exchange. Each product page will specify which the length of the product's guarantee.
Only products purchased through ViveHealth.com are automatically registered in our guarantee program. Purchases through 3rd party channels are only guaranteed if registered within 30 days of purchase.
5 Year Limited Guarantee
Please also note that product must be purchased through Vive Health or an authorized retailer for the guarantee to be valid. Authorized retailers include:
Amazon.com: Vive Health Direct
Walmart.com: Vive Health
Counterfeit or replicas items are not covered by Vive Health's Guarantee policy
For products purchased through an authorized reseller, the claim must go through the reseller as Vive Health is unable to confirm proof of purchase.
Products purchased used or through unauthorized resellers are not covered.
Each purchase can only receive one guarantee redemption. We can not continually refund, replace or exchange your product.
The term “Lifetime” means the estimated lifetime of the product covered within the specific warranty.
Customers must report any issues with any product within the first 30 days of purchase. If any defects or damages at arrival are not reported within the first 30 days, then the above warranties would not apply.