I finally received my knee scooter, and I Absolutely LOVE it and it has made my getting around much easier! I love it soo much I just ordered a 2nd 1 , the all terrain one. It was a bit late from what it said upon ordering , however it's not vive, it was FedEx sending it all over the place when im 1 state over! So sorry about any inconvenience, and I look forward to getting my 2nd one !
Hello Anna, Thank you so much for your great review! We are so happy to hear that the product is working out so good for you! Thank you for being a Vive Health Customer-Carolina- Vive Health CS
Simply the best..
I am a large man with diabetes..I recently hade my big toe amputated and had the fifth metatarsal bone cut due to infection of the bone...The only good thing from losing mobility was buying an all terrain knee scooter...It is a blast to use..Well made and designed perfectly... They hate it when I fly down the halls..They always try to slow me down but that is hard to do..They can just deal with it. Hehehe
Hi Michael, thanks for leaving us such a wonderful review. We are thrilled that you loved your product.Thank you for being a Vive Health Customer! ~Rebecca, Vive Health CS~
Arrived on time. Easy setup. I move it from house to garage down a few steps so weight isn't an issue with this one. Sturdy unit thought a out all terrain one as this is good on smooth surface but not on grassy areas. I think all terrain would be too heavy to travel with but I'm happy with this. Makes getting around easy thanks
Hi there, Thank you for the great review. We are happy to hear that the product is working out so great for you! Thank you for being a Vive Health Customer! ~Rebecca, Vive Health CS~
Too heavy and uncomfortable
Shipping took much longer than represented; so I had to buy another scooter from a different vendor who could deliver sooner. The other scooter was more comfortable and lighter weight than this Vive model (which arrived a week late). I do not recommend the Vive product. Shop around.
Hi there, We appreciate your feedback on the product. We are sorry to hear you weren't completely satisfied with the item. I want to assure you that I am reporting your concerns to our team. Our product does come with a warranty and the item may be returnable. Please reach out to us directly regarding this. Thank you for being a Vive Health Customer! ~Rebecca, Vive Health CS~
Ordered the knee walker for my husband who was scheduled for surgery. Received the walker on time, product was of good quality and so easy to assemble!
Hi there, Thank you for taking the time to share your feedback. We are happy to hear that the product is working well for your needs. Thank you for being a Vive Health Customer!~Rebecca, Vive Health~
Yes, the removable bag comes free with your purchase.
Why is the knee scooter causing my knee pain?
When using for extended periods try our knee pad cover for add extra padding and comfort.
Is this an all terrain knee walker?
Yes, the 8 inch wheels provide a smooth ride on indoor and outdoor surfaces.
Do you offer any knee walker accessories?
Yes, every walker comes with a carry bag. Consider our pad cover if you need extra padding.
How comfortable is the knee pad?
The foam knee cushion is ergonomically designed to contour to the leg. It allows weight to be evenly distributed across the knee platform and supplies better air circulation for a comfortable user experience.
How heavy is the knee scooter?
How do I get replacement parts?
Call us at 1-800-487-3808 or by email. We would be happy to provide you any parts you need.
Knee Pad Height: Adjustable between 18"-23"
Handle Bar Height: Adjustable in 1" increments ranging from 33" to 41"
Knee Pad Dimensions: 14" x 7" (at widest part)
Front Wheels + Frame: 16" across (widest point of scooter)
Four 8-inch polyurethane wheels provide an exceptionally stable base for easy maneuverability both indoors and outdoors.
Two fold points and the removable platform allows the scooter to be easily transported.
Weight limit 300 LBS
Minimal assembly required
All tools required for assembly included
For more detail reference our manual
Center injured leg on the knee pad, covering the entire length of the padding
Standing as straight as possible, propel yourself forward using uninjured leg
Engage the security lock before attempting to transfer from the knee walker
Walker is equipped with a dual wheel braking system.
To adjust the brakes, turn cable adjuster located on the hand brake.
Adjusting Pad Height:
Loosen locking lever under the knee pad
Remove locking pin
Adjust knee pad to desired height and replace locking pin to secure it in place
Adjusting Handle Height:
Loosen adjustment screw on the handle by turning it counterclockwise until it can be removed
Adjust handle bar grip to the desired height
*The knee walker is designed with both height adjustable knee pad and handle height to accommodate users 5'3" to 6'5"
Standard shipping is 3-5 business day delivery (it frequently arrives sooner)
We can ship anywhere in the continental United States (48 States); excluding Hawaii, Alaska, Puerto Rico or Internationally
We are unable to ship to PO Boxes or Amazon Lockers
In the case of a return, shipping charges are non-refundable.
Ships FREE, within 24 hours
Delivered in 3-5 business days
Most standard travel scooters are shipped and delivered within 3-5 business days via UPS or FedEx. Medium, large and full-sized mobility/medical scooters are shipped via freight carrier and will arrive within 6-10 business days. Carriers will call to schedule the delivery. Any customization, including options and upgrades, may take 1-3 weeks to leave the warehouse.
Orders shipped to Hawaii, Alaska or Puerto Rico will require additional shipping fees.
Vive Health Brand Products
We offer 100% Risk Free Purchases on Vive Health brand products. Our specially designed products come backed by an industry leading guarantee. Feel good about shopping because we completely removed the risk. If you need to redeem your guarantee you will receive a fast and courteous replacement, refund or exchange. Each product page will specify which the length of the product's guarantee.
Only products purchased through ViveHealth.com are automatically registered in our guarantee program. Purchases through 3rd party channels are only guaranteed if registered within 30 days of purchase.
5 Year Limited Guarantee
Please also note that product must be purchased through Vive Health or an authorized retailer for the guarantee to be valid. Authorized retailers include:
Amazon.com: Vive Health Direct
Walmart.com: Vive Health
Counterfeit or replicas items are not covered by Vive Health's Guarantee policy
Products purchased used or through re-sale are not covered.
Each purchase can only receive one guarantee redemption. We can not continually refund, replace or exchange your product.
The term “Lifetime” means the estimated lifetime of the product covered within the specific warranty.