My 79 year old wife sought a lighter weight rollator than the one she has. From an Order of mine for an oxygen bottle carrier, I discovered the rollator. She reviewed it information and liked the 10 pound weight. I ordered it and it arrived as scheduled. Within less than thirty minutes, she was out and about on a test drive. She now keeps it in the trunk of her car and uses it as necessary. Assembly and adjustments to fit her were easy. The parts fit very nicely and reflected quality manufacturing. We recommend the three wheeler as an aide for senior walking. NOTE: Medicare is not accepted by vive health.
Hello Tom!, Thank you so much for your glowing feedback. We are so glad to hear that our products are doing you and your wife so well. Please feel free to contact us should you need any further assistance at 1-800-487-3808. Thanks for being a Vive Health Customer. -Angie- Vive Health
Kenneth Colwill(Brentwood, US)
Great quality and moves around very easily even in our small apartment. This rollator has increased my wife's mobility and allows her to go places that she could not go before. small lightweight and folds small and easily, stores in our car trunk with plenty of room to spare.
Hello Kenneth, Thank you so much for your great review! We are so happy to hear that the product is working out so goodfor your wife! Thank you for being a Vive Health Customer-Carolina- Vive Health CS
Juanita Jacobson(El Cajon, US)
Its everything I wanted a walker to be.
Thank you very much for this glowing feedback!! We are happy to have you as a customer :) -Carolina- Vive Health CS
Had to return
I love the lightweight and style , and easy to assemble except that one of star screws were warp and would not go in properly and I also purchase 4 wheel rollater and I had to return the 3 wheel for refund.
Hello Barbara, Thank you so much for your great review! We appreciate your feedback, all of our items come with a warranty and a return/refund period, please contact us directly so we can further assist! Thank you for being a Vive Health Customer! -Carolina- Vive Health CS
Eva Melanson(Peabody, US)
It was easy to assemble and I used it first time yesterday. I can't believe how easy I can walk with it. I am putting my cane away.
Hello Eva, Thank you so much for your great review! We are so happy to hear that the product is working out so well for you! Thank you for being a Vive Health Customer-Alice- Vive Health CS
Standard shipping is 3-5 business day delivery (it frequently arrives sooner)
We can ship anywhere in the continental United States (48 States); excluding Hawaii, Alaska, Puerto Rico or Internationally
We are unable to ship to PO Boxes or Amazon Lockers
In the case of a return, shipping charges are non-refundable.
Ships FREE, within 24 hours
Delivered in 3-5 business days
Most standard travel scooters are shipped and delivered within 3-5 business days via UPS or FedEx. Medium, large and full-sized mobility/medical scooters are shipped via freight carrier and will arrive within 6-10 business days. Carriers will call to schedule the delivery. Any customization, including options and upgrades, may take 1-3 weeks to leave the warehouse.
Orders shipped to Hawaii, Alaska or Puerto Rico will require additional shipping fees.
Vive Health Brand Products
We offer 100% Risk Free Purchases on Vive Health brand products. Our specially designed products come backed by an industry leading guarantee. Feel good about shopping because we completely removed the risk. If you need to redeem your guarantee you will receive a fast and courteous replacement, refund or exchange. Each product page will specify which the length of the product's guarantee.
Only products purchased through ViveHealth.com are automatically registered in our guarantee program. Purchases through 3rd party channels are only guaranteed if registered within 30 days of purchase.
5 Year Limited Guarantee
Please also note that product must be purchased through Vive Health or an authorized retailer for the guarantee to be valid. Authorized retailers include:
Amazon.com: Vive Health Direct
Walmart.com: Vive Health
Counterfeit or replicas items are not covered by Vive Health's Guarantee policy
Products purchased used or through re-sale are not covered.
Each purchase can only receive one guarantee redemption. We can not continually refund, replace or exchange your product.
The term “Lifetime” means the estimated lifetime of the product covered within the specific warranty.
Customers must report any issues with any product within the first 30 days of purchase. If any defects or damages at arrival are not reported within the first 30 days, then the above warranties would not apply.