Excellent scooter...my wife loves being able to get around now. Scooter seems durable, comfortable and stable and has some great features. Well worth the price and it arrived in 3 days.
Hi Ken, Thank you so much for your great review! We are so happy to hear that the product is working out so good for your wife! Thank you for being a Vive Health Customer! - Veronica S.- Vive Health CS
Rey pleased with my scooter. My CNA is working with me to ha due it correctly. So far easy. Love it!
Hello Jane, Thank you so much for your great review! We are so happy to hear that the product is working out so good for you! Thank you for being a Vive Health Customer! -Alice- Vive Health CS
For the money it’s a great deal. The only thing missing is rear lights.
Hello Donna, Thank you so much for your great review! We appreciate your feedback, all of our items come with a warranty and a return/refund period, please contact us directly so we can further assist! Thank you for being a Vive Health Customer! -Alice- Vive Health CS
Manual Free-Wheel Lever
My 4 wheel Vive was delivered yesterday with all parts included. Assembled all parts and read the operating instructions. After charging the battery I was now ready to go on my first outing at a slow pace. I tried to move the Manual-free Wheel Lever and it was stuck to where it barely moved 1/2" forward or backward. I'm afraid to force it as it may break. Anyone have a solution? Picture shows where it's stuck. Other than this problem the scooter is a great piece of equipment and I'm pleasantly surprised.
Hello Patti , Thank you so much for your great review! We have contacted you directly so we can further guide you on how to properly opperate your Manual Free Wheel Lever. We appreciate your feedback and we thank you for being a Vive Health Customer! -Alice- Vive Health CS
Trans kock works on this one
Scooter was unpacked and as usual the color and craftmanship was excellent. Put all the components in place and installed the battery. Check the trans lock and the shift was nice and smooth with a positive lock and unlock at each end of the shift. Excellent! WORKS VERY WELL. THANK YOU..
Thank you for taking the time to share your feedback. We are happy to hear that the product is working well for your needs. Thank you for being a Vive Health Customer!~Rebecca, Vive Health~
Standard shipping is 3-5 business day delivery (it frequently arrives sooner)
We can ship anywhere in the continental United States (48 States); excluding Hawaii, Alaska, Puerto Rico or Internationally
We are unable to ship to PO Boxes or Amazon Lockers
In the case of a return, shipping charges are non-refundable.
Ships FREE, within 24 hours
Delivered in 3-5 business days
Most standard travel scooters are shipped and delivered within 3-5 business days via UPS or FedEx. Medium, large and full-sized mobility/medical scooters are shipped via freight carrier and will arrive within 6-10 business days. Carriers will call to schedule the delivery. Any customization, including options and upgrades, may take 1-3 weeks to leave the warehouse.
Orders shipped to Hawaii, Alaska or Puerto Rico will require additional shipping fees.
Vive Health Brand Products
We offer 100% Risk Free Purchases on Vive Health brand products. Our specially designed products come backed by an industry leading guarantee. Feel good about shopping because we completely removed the risk. If you need to redeem your guarantee you will receive a fast and courteous replacement, refund or exchange. Each product page will specify which the length of the product's guarantee.
Only products purchased through ViveHealth.com are automatically registered in our guarantee program. Purchases through 3rd party channels are only guaranteed if registered within 30 days of purchase.
5 Year Limited Guarantee
Please also note that product must be purchased through Vive Health or an authorized retailer for the guarantee to be valid. Authorized retailers include:
Amazon.com: Vive Health Direct
Walmart.com: Vive Health
Counterfeit or replicas items are not covered by Vive Health's Guarantee policy
Products purchased used or through re-sale are not covered.
Each purchase can only receive one guarantee redemption. We can not continually refund, replace or exchange your product.
After 60 days policy is valid for returns, refunds and exchanges due to product issues only.
Shipping charges are non-refundable.
The term “Lifetime” means the estimated lifetime of the product covered within the specific warranty.