Will the infrared thermometer measure to one-hundredth of a degree?
The thermometer displays measurements to the tenth of a degree.
How long does the dual thermometer take before it gives an actual result?
The thermometer takes about one second to display an accurate temperature reading.
Is it mercury free?
Yes, the Vive Precision dual thermometer is mercury free.
Does the display screen light up?
Yes, the display screen is backlit so it is very easy to read.
Why does the display screen change colors?
The backlit display screen provides at-a-glance fever indicators. The backlit screen is green when the body temperature falls in the normal range, yellow when slightly elevated and red when a fever is detected.
Does it beep when it is finished?
Yes, the thermometer will produce one short beep followed by a long beep when a temperature reading is complete. If a fever is detected, the thermometer will then produce six short beeps.
Can I silence the alarm for nighttime use?
Yes, the dual thermometer can be silenced by holding the measurement button for approximately seven seconds.
What type of battery does it need?
The Vive Precision dual infrared thermometer requires two (2) AAA batteries.
Will it automatically turn off after taking a temperature?
Yes, the thermometer is equipped with an energy-saving, auto-off feature.
How do I switch between Fahrenheit and Celsius?
While the thermometer is off, press and hold the measurement button for six seconds until the display is on. Press and release the measurement button once to choose Fahrenheit or Celsius.
How do I replace the batteries?
Replace the batteries when the low battery icon is displayed. Slide the battery cover down. Remove the two old batteries and replace with two new AAA batteries. Slide the battery cover back on.
Does it work to take temperatures under the arm?
No, this unit will not take temperature readings under the arm.
Will this thermometer store the last temperature reading?
Yes, the last 25 temperature readings are stored for easy tracking in an easy to access memory mode.
How do I use memory mode?
Memory mode can be accessed by pressing the measurement button for one second while the thermometer is powered off. The word MEM will flash on the screen. Use the measurement button to scroll through the last 25 temperature readings.
How do I take a temperature on my forehead?
Ensure the forehead adapter is securely in place. Press the power button to activate the display window. Place the forehead probe on your forehead near the middle and above the eyebrows. Press the measurement button located under the display screen. The thermometer will beep and the temperature will be displayed when the reading is complete.
How do I take a temperature in my ear?
Remove the forehead adapter. Press the power button to turn on the thermometer. Place the thermometer tip in your ear, gently pulling the earlobe up and to the back for optimal placement. Press the measurement button located under the display screen. The thermometer will beep and the temperature will be displayed when the reading is complete.
How do I clean the dual thermometer?
Wet a cloth with disinfectant (e.g. 75% isopropyl alcohol solution) and wipe clean. Clean the display window with a cotton swab dipped in 75% isopropyl alcohol solution and dry immediately.
How should I store the dual thermometer?
Store thermometer in the included storage bag in a dry location free from dust and direct sunlight.
What is included in my purchase?
Your purchase includes the dual thermometer, forehead adapter, two AAA batteries and protective storage pouch.
Will the accessories fit into the storage case?
Yes, the case is large enough to fit the thermometer and the forehead adapter.
Can I use the dual thermometer on anyone?
Yes, the thermometer is suitable for all ages.
Safe and suitable for all ages
For detecting an accurate body or object temperature via ear, forehead or other
Standard shipping is 3-5 business day delivery (it frequently arrives sooner)
2-Day Delivery (Business Day) is available for an additional charge.
We can ship anywhere in the continental United States (48 States); excluding Hawaii, Alaska, Puerto Rico or Internationally
We are unable to ship to PO Boxes or Amazon Lockers
In the case of a return, shipping charges are non-refundable.
Ships FREE, within 24 hours
Delivered in 3-5 business days
Most standard travel scooters are shipped and delivered within 3-5 business days via UPS or FedEx. Medium, large and full-sized mobility/medical scooters are shipped via freight carrier and will arrive within 6-10 business days. Carriers will call to schedule the delivery. Any customization, including options and upgrades, may take 1-3 weeks to leave the warehouse.
Orders shipped to Hawaii, Alaska or Puerto Rico will require additional shipping fees.
Vive Health Brand Products
We offer 100% Risk Free Purchases on Vive Health brand products. Our specially designed products come backed by an industry leading guarantee. Feel good about shopping because we completely removed the risk. If you need to redeem your guarantee you will receive a fast and courteous replacement, refund or exchange. Each product page will specify which the length of the product's guarantee.
Only products purchased through ViveHealth.com are automatically registered in our guarantee program. Purchases through 3rd party channels are only guaranteed if registered within 30 days of purchase.
Please also note that product must be purchased through Vive Health or an authorized retailer for the guarantee to be valid. Authorized retailers include:
Amazon.com: Vive Health Direct
Walmart.com: Vive Health
Ebay.com: Vive Health
Counterfeit or replicas items are not covered by Vive Health's Guarantee policy
Products purchased used or through re-sale are not covered.
Each purchase can only receive one guarantee redemption. We can not continually refund, replace or exchange your product.
After 60 days policy is valid for returns, refunds and exchanges due to product issues only.