Sadly it was too big for my arm, even though I purchased the smallest size offered. Their return policy is excellent, far and above the majority of companies. I’ve made other purchases from vive and couldn’t be happier with their products. Only top quality! Always reasonably priced too!
Dear LM Montgomery, Thank you for taking the time to leave us a positive feedback. We are pleased to hear that you are very satisfied. We hope to serve you again soon. Thank you for being a Vive Health customer! Regards, Gre_Vive Health
Ordered these bamboo elbow sleeves for my husband. He's on blood thinners and bangs his elbows a lot & has a lot of bandages on them. He finally started wearing them and hasn't banged his elbows since. I'd say they are a success! I did order the larger size and they are a bit roomy, so I've ordered the smaller size for comparison.
Hi Sheilamo! Wow! so glad to hear that you are pleased with the Bamboo Elbow Sleeves. Thank you for the wonderful review. Looking forward to doing business with you again soon! Regards, Gre_Vive Health
I loved the sleeve; however the S/M was too big so it was unusable. It would be great if there were more than two sizes to choose from.
This product is 100% what it claims to be!
I love these, they have the perfect amount of padding and are very soft and comfortable. They are a bit loose but I wash in hot water and toss them in the dryer every few days and they work great. I'm just sorry I wasted so much money on other sleeves.
We are grateful to know that our bamboo elbow sleeve was able to provide you the comfortability that you yearned for. We appreciate the time you took to leave us this wonderful and helpful review. If there is anything else that we could help you with, please let us know.
Have a wonderful day.
Customer Satisfaction Specialist
Will the bamboo elbow sleeve slide or roll down during use?
No, not if the elbow sleeve is the correct size. Be sure to check our our sizing chart above to see which size will fit you best. If you acquire the proper size, the sleeve will stay in its place, even when you’re moving or sweating.
Will the bamboo elbow sleeve hinder me during my favorite activities?
The bamboo-charcoal blend fabric is flexible and will provide support that still allows for a full range of motion and flexibility.
Can I work with the bamboo elbow sleeve on?
Yes, the bamboo-charcoal fabric is flexible and will provide support that still allows for a full range of motion and flexibility.
How do I determine my size for the bamboo elbow sleeve?
Just measure the circumference of your elbow and refer to the sizing chart above. The small sleeve fits elbow circumferences up to 12” and the large slet fits elbows between 12” and 15”.
Will the bamboo elbow sleeve fit my 8” elbow?
Yes, the small sleeve fits elbow circumferences up to 12” and the large sleeve fits elbows between 12” and 15”.
Will the bamboo elbow sleeve irritate the skin on my elbow?
No, the bamboo blend fabric is very soft and will not irritate your skin.
Is the bamboo elbow sleeve itchy?
No, the bamboo blend fabric is very soft and will not feel itchy.
Do I receive one or two elbow sleeves with my order?
You will receive two elbow sleeves.
Is the bamboo elbow sleeve comfortable enough to wear at night?
Yes, the compression is gentle enough to wear while you sleep.
How should I wash the bamboo elbow sleeve?
You can machine wash the sleeves in cold water and air dry.
Will the bamboo elbow sleeves stand up to repeated washing?
Yes, the fabric is durable enough to withstand extensive wear and washings.
How does the bamboo elbow sleeve work?
The elbow sleeve provides gentle compression and stabilization to your elbow, reducing pain and inflammation.
Will I sweat with the bamboo elbow sleeve on?
No, the charcoal blend fabric is temperature-regulating so that is will keep your skin cool and comfortable when it is warm. It will also retain heat when it is cold.
Is there latex in the bamboo elbow sleeve?
No, the elbow sleeve is completely latex-free.
What is the bamboo elbow sleeve made of?
The sleeve is constructed with a soft and strong bamboo charcoal blend fabric.
Can I wear the bamboo elbow sleeve under clothes?
Yes, the sleeve is lightweight enough to wear under most regular fitting clothes.
Does the bamboo elbow sleeve repel bacteria and other allergens?
Yes, the elbow sleeve features antimicrobial fibers that keep it clean and hygienic.
Will the bamboo elbow sleeve help relieve the pain of tendonitis?
Yes, the sleeve provides therapeutic warmth and compression that will help to relieve pain, swelling and inflammation caused by tendonitis, arthritis, sprains and strains.
Will the bamboo elbow sleeve help promote healing after surgery?
Yes, the sleeve provides therapeutic warmth and compression that will help to reduce pain, swelling and inflammation caused by surgery or injury.
Designed to provide pain-relieving and inflammation-reducing elbow support during exercise and everyday activities
Small/Medium: Elbow circumference up to 12” or 30.4 cm
Large/Extra Large: Elbow circumference 12”-15” or 30.4 cm - 38.1 cm
Standard shipping is 3-5 day delivery (it frequently arrives sooner)
2-Day & Overnight Delivery is available for an additional charge
We can ship anywhere in the continental United States (48 States); excluding Hawaii, Alaska, Puerto Rico or Internationally
We are unable to ship to PO Boxes or Amazon Lockers
Orders placed before 6 pm EST will typically ship out the same business day
Shipping for 3rd Party Items
Standard ground shipping is Free for all orders over $50 in the continental United States. Orders shipped to Hawaii or Alaska will require additional shipping fees.
Most standard travel scooters are shipped and delivered within 7-10 business days via UPS or FedEx. Medium, large and full-sized mobility/medical scooters are shipped via freight carrier and will arrive within 6-10 business days. Carriers will call to schedule the delivery. Any customization, including options and upgrades, may take 1-3 weeks to leave the warehouse.
Depending on the model and custom options, delivery times will vary from 5 days to 4 weeks. The freight carrier will call to initiate and arrange a specific delivery time and date.
Specialty Shipping Options for 3rd Party Items
Second Day/Overnight Shipping
Available for some standard items. Price will vary based on the product and your zip code. The cost will be provided to you during checkout.
White Glove Delivery
This option provides additional assistance for customers. This is a fantastic option for the elderly or people with limited mobility. Here is a list of the added benefits you receive with white glove delivery.
The item will be shipped to a local agent in your area.
The agent will inspect the product to make sure it is in proper working condition.
The agent will then contact you to schedule a delivery time.
Upon Delivery the agent will assemble the device and answer any questions you might have about proper use, care and storage.
Before leaving the agent will clean up the packaging and remove it from your home.
The cost of white glove delivery will vary based on the specific product being ordered. It will be listed on the product page when you check out.
This option allows you the opportunity to have the item carried inside your home. Items will be carried inside and placed on the first floor only. Price varies based on the specific product.
*Some items will require freight delivery. An estimated shipping date will be included on your order confirmation email. If you require further shipping information give us a call at1-800-487-3808.
Return/Exchange Policy for Vive Health Products
All Vive Brand products are guaranteed FREE returns or exchanges, we pay the shipping!
Items are available for return or exchange for a minimum of 60 days after purchase (frequently longer depending on the item's guarantee)
Pleasecontact us to process your return or exchange
Return/Exchange Policy for 3rd Party Items
The majority of items can be returned within 30 days of the purchase for a full refund. Unlike Vive Health products, 3rd party items must be returned at the customer's expense. If an item is returned to the wrong address, Vive Health reserves the right to charge for any additional shipping fees incurred. If a scheduled pickup with a delivery carrier is missed, Vive Health may charge a $10 fee per missed scheduled pickup.
Items eligible for return:
Must be in new condition free of scratches, cracks, dirty or marked tires, or any indication of usage.
Must be returned in original packaging (new packaging can be purchased by calling customer service)
NOTE: All returns MUST have Return Authorization to be credited. Please call 1-800-487-3808 or email us at firstname.lastname@example.org to request your Return Authorization.
Return Shipping on 3rd Party Items
Return freight for shipping is the customer's responsibility unless Vive Health has made a mistake. Once you have requested a Return Authorization, we can help determine the best shipping method for you.
Please follow all return-shipping instructions that are provided with your Return Authorization number. If an item is returned to the wrong address, Vive Health reserves the right to charge any additional shipping fees required for shipping the item to the correct location. Missed scheduled pick-ups with the delivery carrier may result in $10 fee per incident.
Cancellations for Vive Health Products
We try to ship orders as fast as possible. We are happy to cancel your order if your shipment has not already been processed. To cancel, pleasecontact our customer support ASAP.
If an order has been processed, you will have to proceed with the return as outlined above.
Cancellations for 3rd Party Items
Canceled orders- If the order has been shipped, it is subject to standard return policies. You must receive the item, then ship it back unused and undamaged.
Once your return is verified, Vive Health will issue a credit to the card used for the purchase. It can take up to 4 weeks for your card to be credited by the issuer. Purchases made by check or money order will be issued a check within 30 days.
NOTE: If your item was defective or damaged during shipping, please call us immediately at1-800-487-3808 & we will arrange for the item to be replaced or repaired.
Ships Free Within 24 - 48 Hours
Delivered in 5-7 Business Days
All orders receive free ground shipping in the continental United States. Mobility scooters shipped to Hawaii or Alaska will require additional shipping fees.
Most standard travel scooters are shipped and delivered within 5-7 business days via UPS or FedEx. Medium, large and full-sized mobility/medical scooters are shipped via freight carrier and will arrive within 6-10 business days. Carriers will call to schedule the delivery. Any customization, including options and upgrades, may take 1-3 weeks to leave the warehouse.
Vive Health Brand Products
We offer 100% Risk Free Purchases on Vive Health brand products. Our specially designed products come backed by an industry leading guarantee. Feel good about shopping because we completely removed the risk. If you need to redeem your guarantee you will receive a fast and courteous replacement, refund or exchange. Each product page will specify which the length of the product's guarantee.
Only products purchased through ViveHealth.com are automatically registered in our guarantee program. Purchases through 3rd party channels are only guaranteed if registered within 30 days of purchase.
Please also note that product must be purchased through Vive Health or an authorized retailer for the guarantee to be valid. Authorized retailers include:
Amazon.com: Vive Health Direct
Walmart.com: Vive Health
Ebay.com: Vive Health
Counterfeit or replicas items are not covered by Vive Health's Guarantee policy
Products purchased used or through re-sale are not covered.
Each purchase can only receive one guarantee redemption. We can not continually refund, replace or exchange your product.
After 60 days policy is valid for returns, refunds and exchanges due to product issues only.
Pride Mobility Products
Lifetime Limited Warranty:
For the lifetime of your product from the date of purchase, Pride will repair or replace at our option to the original purchaser, free of charge, any of the following parts found upon examination by an authorized representative of Pride to be defective in material and/or workmanship:
Structural Frame Components which includes:
Two-Year Limited Warranty:
For two (2) years from the date of purchase, Pride will repair or replace at our option to the original purchaser, free of charge, any of the following parts found upon examination by an authorized representative of Pride to be defective in material and/or workmanship:
Motor Brake (electronic function ONLY)
Also, electronic assemblies including:
Any Other Electrical Subassembly
Six-Month Limited Warranty:
The battery is covered by a separate six-month warranty, provided by the battery manufacturer. The batteries are not warranted by Pride.
Reconditioned Units Warranty:
All reconditioned units are covered by a six-month warranty from Pride effective from the date of purchase.
This warranty does not extend to those items which may require replacement due to normal wear and tear.
ABS Plastic Shrouds
Upholstery and Seating
Tires and Tubes
Circumstances beyond the control of Pride
Labor, service calls, shipping, and other charges incurred for repair of the product, unless specifically authorized, IN ADVANCE, by Pride Mobility Products
Repairs and/or modifications made to any part without specific consent from Pride
Exclusions also include components with damage or failure caused by:
Abuse, misuse, accident, or negligence
Battery fluid spillage or leakage
Use other than normal design specifications
Improper operation, maintenance, or storage
NOTE: If there is an increase in the operational noise level in the transaxle, the warranty does not apply. An increase in operational noise level usually occurs due to abusive and excessive strain on the scooter.
NOTE: Gradual deterioration in performance because the battery has been left in a discharged state, left in cold conditions for an extended period of time, or worn out through heavy use is not covered.