We are very happy that our product has been of great help to you. Thanks for choosing Vive Health!
Alexis from Vive Health - CS.
I want the cane, emailed and was told it’s coming, and 2+weeks later...nothing. Y’all said you sent it to Fed Ex. Fed Ex says, “We never received the package. I’m between a rock and a hard place. I want my ordered cane!
Just what was needed
The cane has worked well. Even better, it will fit in the motorcycle saddle bag in case it is needed when travelling.
We'd like to thank you for taking the time to review our folding cane. We hope you can take it traveling with you. Thank you for being a Vive Health Customer - Daniel, Vive Health Customer Service
I own three. Don't ask me why. During my first hip replacement , my knee replacement, then my second hip replacement, I could't have done without it. Took it to Europe, and was able to fold it to put into my handbag. Even bought one for my elederly neighor, who never shows up without it. Best purchase I ever made!
Hello Marlis, Thank you so much for your great review! We are so happy to hear that the product is working out so good for you! Thank you for being a Vive Health Customer-Carolina- Vive Health CS
5 star service
In this day and age it is astounding to receive the customer service that occurred with Vive. I had an issue with a product,contacted VIVE customer service and was amazed to get an email response within an hour of initiating it. Frenciz in customer service made all that happen. Top rated customer service from a top rated product company. Issue resolved.
<p>Glad we were able to solve your issue, hope you have a nice day! -Carolina- Vive Health CS
Standard shipping is 3-5 business day delivery (it frequently arrives sooner)
We can ship anywhere in the continental United States (48 States); excluding Hawaii, Alaska, Puerto Rico or Internationally
We are unable to ship to PO Boxes or Amazon Lockers
In the case of a return, shipping charges are non-refundable.
Ships FREE, within 24 hours
Delivered in 3-5 business days
Most standard travel scooters are shipped and delivered within 3-5 business days via UPS or FedEx. Medium, large and full-sized mobility/medical scooters are shipped via freight carrier and will arrive within 6-10 business days. Carriers will call to schedule the delivery. Any customization, including options and upgrades, may take 1-3 weeks to leave the warehouse.
Orders shipped to Hawaii, Alaska or Puerto Rico will require additional shipping fees.
Vive Health Brand Products
We offer 100% Risk Free Purchases on Vive Health brand products. Our specially designed products come backed by an industry leading guarantee. Feel good about shopping because we completely removed the risk. If you need to redeem your guarantee you will receive a fast and courteous replacement, refund or exchange. Each product page will specify which the length of the product's guarantee.
Only products purchased through ViveHealth.com are automatically registered in our guarantee program. Purchases through 3rd party channels are only guaranteed if registered within 30 days of purchase.
5 Year Limited Guarantee
Please also note that product must be purchased through Vive Health or an authorized retailer for the guarantee to be valid. Authorized retailers include:
Amazon.com: Vive Health Direct
Walmart.com: Vive Health
Counterfeit or replicas items are not covered by Vive Health's Guarantee policy
Products purchased used or through re-sale are not covered.
Each purchase can only receive one guarantee redemption. We can not continually refund, replace or exchange your product.
The term “Lifetime” means the estimated lifetime of the product covered within the specific warranty.