I bought a walker for my mother but she refuses to use one. So I called VIVEHEALTH to find out how to return it and they told me to donate the product and they would refund my money. My money is back in my bank and I will donate the walker to my church. Great company to work with. I will order again in the future. Thank you.
Hi Lois, Thank you for taking few minutes of your time to leave us a positive rating. Should you have questions or concern about any of our product, please feel free to contact us.We'll be more than happy to serve you. Have a wonderful day :) -Warm regards, Gre_Vive Health
Hi Inez, thank you for the 5 star review. We are happy to hear that the product is working out so great for you. Thank you for being a Vive Health Customer! ~Rebecca, Vive Health CS~
This walker is easy to use and fold up. The carrying bag that attaches to the front is very convenient. Comes with extra legs making it very versatile. You will need to order tennis balls separately if needed. Light weight but sturdy.
Hi Karen, Thank you for giving us five star rating! Should you have any concern about the Folding Walker or any of our products, please don't hesitate to contact us. Thank you so much for being a Vive Health customer! -Warm regards, Gre_Vive Health
Very nice walker. Light. Rugged. More substantial than an Invacare. Quieter too. This may be due to newness. Bought the slider feet to go with, heck they came with the wheel package. Cheaper than Amazon too! I have purchased other aids from Vive, and am satisfied. Quick shipping. If this walker were to be stolen I would order another one pronto. I have shared this site with several other caregivers in my group. I do hope they stay solid. Best from Maine.
Hi Ken, Thank you for the positive review! I'm happy that the Folding Walker exceeded your expectations. For any questions about the product, please feel free to contact us anytime :) -Warm regards, Gre_Vive Health
Only helped me a little bit
My frail old body couldn't handle this walker, it didn't help me get out of bed and I couldn't bring it into McDonald's where I work as it's too bulky. It doesn't fold up and I can't put my cats on the handlebars without them falling off and scratching me. Sad.
The walker is 23” wide at the base, 20” wide on top and 18” deep when unfolded.
How heavy is the folding walker?
The folding walker weighs less than 6 pounds, making it really convenient for travel.
How tall is the folding walker?
The height of the walker is adjustable in 1” increments from 33” to 40”, which should accommodate most adults between 5’1” tall and 6’6” tall.
How wide is the space between the grips?
There is about 18” in between the handles.
How do I fold & adjust my folding walker?
The walker height is easily adjusted. Just push the brass pin in to release a leg, pull or push the leg to the height you need and then make sure the brass pin locks in place at the desired height. Repeat with the other legs.
Do I have to assemble the folding walker?
No, there is no assembly required.
Will the walker fit through a 24” door?
Yes, as long as the wheels are not installed, the walker should fit through a 24” door without having the fold or turn it.
Will the walker fit over a toilet?
Yes, the walker should fit over most standard toilets.
Does the walker fold flat enough to place in the trunk of the car?
Yes, the walker folds completely flat and should fit in most car trunks.
Can I use this walker in the snow?
The walker is sturdy enough to use outside. Caution is always suggested when negotiating snow or ice.
Can I use this walker in the shower?
If the walker fits in your shower and the wheels are not installed, it is sturdy enough to use in the shower. Caution is always suggested when negotiating wet surfaces.
What is the appropriate height for a 5’1” woman?
In general, a walker should be at about wrist height. Since every person is different, it’s best to measure an individual to asses the best fit for a walker height.
What is the tallest height the walker will accommodate?
The walker can be adjusted to a maximum of 40” tall.
How do I install the wheels?
The wheels are very easily installed in just a couple of steps. Please review this video for details.
What is the width of the walker with the wheels installed?
The walker is about 25.5” wide.
Do the wheels go on the front or the back?
The wheels should always be installed in the front of the walker.
What is the diameter of the tubing attached to the walker wheels?
The walker wheel extensions are 1” in diameter, which makes them compatible with most walker walkers.
What are the wheels made of?
The wheels are constructed from rubber and the tubing is lightweight aluminum.
How does the accessory bag attach to the walker?
The walker bag has seven adjustable loop straps. The top three straps are secured to the top rail of the walker with the four side straps secured around the front walker legs.
Do I have to take the bag off to fold the walker?
No! The walker bag can easily be secured to a folding walker without hindering its folding capabilities.
Will the accessory bag hold a bottle of water?
Yes, the interior compartment is large enough to hold a bottle of water.
Is the accessory bag flexible or stiff?
The material is flexible, allowing you to carry nonrigid items, such as clothing or purse.
Will my 10” tablet fit in the accessory bag?
Yes, the walker bag is large enough to hold most tablets and notebooks.
What are the dimensions of the accessory bag?
The walker bag is 16.5” x 9” by 2.5”.
Can the accessory bag stay on my walker when folded?
Yes! The bag attaches to the front legs and top bar only, allowing the side legs to easily fold for transport or storage.
What kind of material is the bag made of?
The walker bag is made with a water-resistant nylon.
Is the a food tray made especially for this walker?
No, there is not however another food tray that is about 20” wide should fit.
What is the walker made of?
The walker is constructed from lightweight anodized aluminum. The feet and grips are rubber.
Supports up to 250 lbs.
Mobility aid for those who need support while walking
Push down one of the two leg buttons and pull corresponding walker leg inward
Repeat process on second leg
Height Adjustment Instructions
Push the brass pin in to release a leg
Pull or push the leg to the height you need
Make sure the brass pin locks in place at the desired height
Standard shipping is 3-5 business day delivery (it frequently arrives sooner)
We can ship anywhere in the continental United States (48 States); excluding Hawaii, Alaska, Puerto Rico or Internationally
We are unable to ship to PO Boxes or Amazon Lockers
In the case of a return, shipping charges are non-refundable.
Ships FREE, within 24 hours
Delivered in 3-5 business days
Most standard travel scooters are shipped and delivered within 3-5 business days via UPS or FedEx. Medium, large and full-sized mobility/medical scooters are shipped via freight carrier and will arrive within 6-10 business days. Carriers will call to schedule the delivery. Any customization, including options and upgrades, may take 1-3 weeks to leave the warehouse.
Orders shipped to Hawaii, Alaska or Puerto Rico will require additional shipping fees.
Vive Health Brand Products
We offer 100% Risk Free Purchases on Vive Health brand products. Our specially designed products come backed by an industry leading guarantee. Feel good about shopping because we completely removed the risk. If you need to redeem your guarantee you will receive a fast and courteous replacement, refund or exchange. Each product page will specify which the length of the product's guarantee.
Only products purchased through ViveHealth.com are automatically registered in our guarantee program. Purchases through 3rd party channels are only guaranteed if registered within 30 days of purchase.
Please also note that product must be purchased through Vive Health or an authorized retailer for the guarantee to be valid. Authorized retailers include:
Amazon.com: Vive Health Direct
Walmart.com: Vive Health
Ebay.com: Vive Health
Counterfeit or replicas items are not covered by Vive Health's Guarantee policy
Products purchased used or through re-sale are not covered.
Each purchase can only receive one guarantee redemption. We can not continually refund, replace or exchange your product.
After 60 days policy is valid for returns, refunds and exchanges due to product issues only.