I ordered 2 pair of Envelope full length gel for my husband. They arrived within 5 days. The husband put them in shoes right away and loves them. I ordered another 4 pair for all his shoes. Great product and service.
Hi there, Thank you for taking the time to share your feedback. We are happy to hear that the product is working well for your needs. Thank you for being a Vive Health Customer!~Rebecca, Vive Health~
My feet and legs feel much much better glad I made the purchase
Hi Dennis, thanks for the good review on our Insoles. We are happy to hear that they are helping you out so well. Thank you for being a Vive Health Customer! ~Rebecca, Vive Health CS~
they are great
Hi Thomas, we are glad to hear that our product is working out so well for you. Thank you for your feedback. We appreciate having you as a Vive Health Customer! -Rebecca, Vive Health CS-
does the job
bought for my daughter, who works in a deli. she loves them, doesn't get the fatigue and burning soles at 6 hrs.
Jennifer, I am so happy to hear that this product is helping your daughter out so much! Thank you for leaving us this great feedback and thanks for being a Vive Health Customer! -Rebecca, Vive Health CS-
Full Length Gel Insoles - Envelop
Hi Larry! Thank you for taking the time to leave us a positive rating. Should you have questions about the product, please don't hesitate to contact us. Regards, Gre-Vive Health
Standard shipping is 3-5 business day delivery (it frequently arrives sooner)
We can ship anywhere in the continental United States (48 States); excluding Hawaii, Alaska, Puerto Rico or Internationally
We are unable to ship to PO Boxes or Amazon Lockers
In the case of a return, shipping charges are non-refundable.
Ships FREE, within 24 hours
Delivered in 3-5 business days
Most standard travel scooters are shipped and delivered within 3-5 business days via UPS or FedEx. Medium, large and full-sized mobility/medical scooters are shipped via freight carrier and will arrive within 6-10 business days. Carriers will call to schedule the delivery. Any customization, including options and upgrades, may take 1-3 weeks to leave the warehouse.
Orders shipped to Hawaii, Alaska or Puerto Rico will require additional shipping fees.
Vive Health Brand Products
We offer 100% Risk Free Purchases on Vive Health brand products. Our specially designed products come backed by an industry leading guarantee. Feel good about shopping because we completely removed the risk. If you need to redeem your guarantee you will receive a fast and courteous replacement, refund or exchange. Each product page will specify which the length of the product's guarantee.
Only products purchased through ViveHealth.com are automatically registered in our guarantee program. Purchases through 3rd party channels are only guaranteed if registered within 30 days of purchase.
5 Year Limited Guarantee
Please also note that product must be purchased through Vive Health or an authorized retailer for the guarantee to be valid. Authorized retailers include:
Amazon.com: Vive Health Direct
Walmart.com: Vive Health
Counterfeit or replicas items are not covered by Vive Health's Guarantee policy
Products purchased used or through re-sale are not covered.
Each purchase can only receive one guarantee redemption. We can not continually refund, replace or exchange your product.
The term “Lifetime” means the estimated lifetime of the product covered within the specific warranty.
Customers must report any issues with any product within the first 30 days of purchase. If any defects or damages at arrival are not reported within the first 30 days, then the above warranties would not apply.