Can the heart rate scale be used by more than one person?
Yes, the Vive Precision smart heart rate scale can connect to multiple devices for tracking individual weight trends.
Are the measurements displayed on the scale or only on the app?
Heart rate, body weight and the percentage of body fat are all provided on the scale display. Other measurements such as visceral fat, water content, BMI and BMR,
Is the heart rate scale actually measuring BMI or does the scale just use a formula?
Using the BIA technology the scale sends a minute electric current through the body to measure body fat, muscle mass, bone density and water weight.
Is it possible to set the scale to measure in KG instead of LBS?
Yes! The heart rate scale may be adjusted to provide measurements in pounds, kilograms and stone, in 0.1 increments.
Will the heart rate scale sync to a fitness app on my phone?
The heart rate scale will sync to the Vive Precision app for easily tracking your progress.
How can I make sure my Vive Precision heart rate scale is accurate?
First, be sure to use the scale on a hard, flat surface. Carpeted or soft flooring will produce inaccurate results. If the heart rate scale must be moved from location to location, recalibrate the scale by stepping on and then back off, allowing the scale to turn off before stepping on the second time.
What is the weight limit for the Vive Precision heart rate scale?
The heart rate scale safely supports up to 396 pounds.
Does the heart rate scale include batteries?
Yes! The heart rate scale includes four AAA batteries.
Can the heart rate scale measure regular body weight as well as body fat?
Yes! The Vive Precision heart rate scale provides body weight, heart rate and percentage of body fat on the large display screen.
Why does the app need to know my age?
The heart rate scale uses advanced technology, in addition to the user’s height and age to more accurately calculate body fat, water weight and bone density.
Can I use this heart rate scale if I have a pacemaker?
The Vive Precision heart rate scale should not be used if you have an implanted medical device such as a pacemaker, metal plates, screws or a contraceptive appliance. It is also not suitable for pregnant women or small children.
For accurately measuring weight, heart rate, percentage of body fat, visceral fat, bone mass, water content, BMI and BMR
Four AAA batteries
12.21” by 11.81” by 1.10”
ITO glass coating
ABS composite material
Fabric measuring tape
Wipe the heart rate scale down with a soft cloth and alcohol or glass cleaner as necessary
Standard shipping is 3-5 business day delivery (it frequently arrives sooner)
We can ship anywhere in the continental United States (48 States); excluding Hawaii, Alaska, Puerto Rico or Internationally
We are unable to ship to PO Boxes or Amazon Lockers
In the case of a return, shipping charges are non-refundable.
Ships FREE, within 24 hours
Delivered in 3-5 business days
Most standard travel scooters are shipped and delivered within 3-5 business days via UPS or FedEx. Medium, large and full-sized mobility/medical scooters are shipped via freight carrier and will arrive within 6-10 business days. Carriers will call to schedule the delivery. Any customization, including options and upgrades, may take 1-3 weeks to leave the warehouse.
Orders shipped to Hawaii, Alaska or Puerto Rico will require additional shipping fees.
Vive Health Brand Products
We offer 100% Risk Free Purchases on Vive Health brand products. Our specially designed products come backed by an industry leading guarantee. Feel good about shopping because we completely removed the risk. If you need to redeem your guarantee you will receive a fast and courteous replacement, refund or exchange. Each product page will specify which the length of the product's guarantee.
Only products purchased through ViveHealth.com are automatically registered in our guarantee program. Purchases through 3rd party channels are only guaranteed if registered within 30 days of purchase.
5 Year Limited Guarantee
Please also note that product must be purchased through Vive Health or an authorized retailer for the guarantee to be valid. Authorized retailers include:
Amazon.com: Vive Health Direct
Walmart.com: Vive Health
Counterfeit or replicas items are not covered by Vive Health's Guarantee policy
Products purchased used or through re-sale are not covered.
Each purchase can only receive one guarantee redemption. We can not continually refund, replace or exchange your product.
After 60 days policy is valid for returns, refunds and exchanges due to product issues only.
Shipping charges are non-refundable.
The term “Lifetime” means the estimated lifetime of the product covered within the specific warranty.