I am currently recovering from a foot reconstruction. Placing the pad under my bedside commode has been proven to be helpful protection for my living room carpet. The soft texture of the absorbent side allows my useable barefoot to glide ( and hop ) with comfort.
Thank you for your positive review of our Reusable Incontinence Pad! We're glad to hear that it has been helpful in protecting your living room carpet during your recovery from foot reconstruction. The soft and absorbent texture of the pad is designed to provide comfort while also offering reliable protection. We appreciate your feedback and hope that our product continues to meet your needs. If you have any further questions or require any assistance, please don't hesitate to reach out to us. -Angie- Vive Health.
Mary (Brattleboro, US)
Very Good But Not Perfect
I am a caregiver for a person with dementia who has become incontinent. They now need to be awakened in the middle of the night to change wet night clothes and drenched Depends underwear to clean ones. The pad gets wet and sometimes leaks through to sheet. I soon realized I needed a second pad for the night change. Everything is wet again in the morning. I am now considering the larger size. I wash in hot (130 degrees and probably cooler by the time the water hits the cold machine) because cold water did not seem appropriate. I dry on regular heat. Launder daily. They are convenient to use, not perfect but very helpful and I am grateful.
Hi Mary! Thank you so much for your glowing feedback. We are so glad to hear that our products are doing you well. We will inform our product specialist team about this situation so we can help you Live Better! Please feel free to contact us if you need any further assistance at 1-800-487-3808. Thanks for being a Vive Health Customer. -Angie- Vive Health
D.O. (Utica, US)
Quick Order Check
Carolina was very helpful answering a question I had regarding an order I placed earlier today. Thanks again Carolina !
Hi Dennis! Thank you for your glowing feedback and rating. We are thrilled to know that Carolina assisted you in the best way possible. Thanks for choosing Vive Health! -Angie- Vive Health.
Robert Button (Mesa, US)
just as advertised
-Thank you very much for this glowing feedback!! We are happy to have you as a customer :) -Carolina- Vive Health CS
Constance L Carlberg (Newport, US)
Pads are larger than I thought but so far I really like them Was using older ones from a family member but they are getting thin So glad you came along!!
Hi there, thank you so much for your great review! We are so happy to hear that the product is working out so good for you. Thank you for being a Vive Health Customer-Rebecca -Vive Health CS
Standard shipping is 3-5 business day delivery (it frequently arrives sooner)
We can ship anywhere in the continental United States (48 States); excluding Hawaii, Alaska, Puerto Rico or Internationally
We are unable to ship to PO Boxes or Amazon Lockers
In the case of a return, shipping charges are non-refundable.
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Delivered in 3-5 business days
Most standard travel scooters are shipped and delivered within 3-5 business days via UPS or FedEx. Medium, large and full-sized mobility/medical scooters are shipped via freight carrier and will arrive within 6-10 business days. Carriers will call to schedule the delivery. Any customization, including options and upgrades, may take 1-3 weeks to leave the warehouse.
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Vive Health Brand Products
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Only products purchased through ViveHealth.com are automatically registered in our guarantee program. Purchases through 3rd party channels are only guaranteed if registered within 30 days of purchase.
5 Year Limited Guarantee
Please also note that product must be purchased through Vive Health or an authorized retailer for the guarantee to be valid. Authorized retailers include:
Amazon.com: Vive Health Direct
Walmart.com: Vive Health
Counterfeit or replicas items are not covered by Vive Health's Guarantee policy
For products purchased through an authorized reseller, the claim must go through the reseller as Vive Health is unable to confirm proof of purchase.
Products purchased used or through unauthorized resellers are not covered.
Each purchase can only receive one guarantee redemption. We can not continually refund, replace or exchange your product.
The term “Lifetime” means the estimated lifetime of the product covered within the specific warranty.
Customers must report any issues with any product within the first 30 days of purchase. If any defects or damages at arrival are not reported within the first 30 days, then the above warranties would not apply.