Really awesome customer service, but what’s up with the packaging ? ( open boxes , boxes cut off at the top ) . I love the product and will continue to buy from VIVE , but again , the packaging......
Hi Marc,Thank you for taking the time to leave us a positive feedback. We are pleased to hear that you are very satisfied with our customer service. We are taking legal actions and investigation about the package. We hope to serve you again soon. Thank you for being a Vive Health customer! -Warm regards, Gre_Vive Health
Perfect....what a bargain...Gives the support I need for a good long walk
Hi Ann, Thank you for the positive review! I'm happy that the Bamboo Knee Sleeves exceeded your expectations. For any questions about the product, please feel free to contact us anytime :) -Warm regards, Gre_Vive Health
Works well. Keeps elbows from fatigue after repeated motions as I work in busy distribution yard moving trailers.
Hi Norbert, thank you for the 5 star review on our Elbow Sleeves. We are happy to hear that they are working out so great for you. Thank you for being a Vive Health Customer! ~Rebecca, Vive Health CS~
So far so good. A little tight but stretched out after a few wearings
Hi there, thank you for the 5 star review. We are happy to hear that the Knee Sleeve is working out for you. Thank you for being a Vive Health Customer! ~Rebecca, Vive Health CS~
Had left knee replaced in 2012 and it is good had left hip replaced last year 2018 in Sept and that side of e is good had a bad fall in Feb on concrete both knees hit had deep bruising and right knee is arthritic too Anyway when the bruising healed left knee is not good unstable I have allergic reactions to all medicated pads and most sleeves with copper so I tried this VIVE sleeve I work in animal rescue 3 days a week on my feet all the time for 5 hours minimum this VIVE sleeve has been a HUGE help stabilizing my knee & keeps me free of pain the whole time
Hi Sharon, thank you for the wonderful feedback on our product. We are happy to hear that it is working out so well for you. Thank you for being a Vive Health Customer! ~Rebecca, Vive Health CS~
Standard shipping is 3-5 business day delivery (it frequently arrives sooner)
We can ship anywhere in the continental United States (48 States); excluding Hawaii, Alaska, Puerto Rico or Internationally
We are unable to ship to PO Boxes or Amazon Lockers
In the case of a return, shipping charges are non-refundable.
Ships FREE, within 24 hours
Delivered in 3-5 business days
Most standard travel scooters are shipped and delivered within 3-5 business days via UPS or FedEx. Medium, large and full-sized mobility/medical scooters are shipped via freight carrier and will arrive within 6-10 business days. Carriers will call to schedule the delivery. Any customization, including options and upgrades, may take 1-3 weeks to leave the warehouse.
Orders shipped to Hawaii, Alaska or Puerto Rico will require additional shipping fees.
Vive Health Brand Products
We offer 100% Risk Free Purchases on Vive Health brand products. Our specially designed products come backed by an industry leading guarantee. Feel good about shopping because we completely removed the risk. If you need to redeem your guarantee you will receive a fast and courteous replacement, refund or exchange. Each product page will specify which the length of the product's guarantee.
Only products purchased through ViveHealth.com are automatically registered in our guarantee program. Purchases through 3rd party channels are only guaranteed if registered within 30 days of purchase.
Please also note that product must be purchased through Vive Health or an authorized retailer for the guarantee to be valid. Authorized retailers include:
Amazon.com: Vive Health Direct
Walmart.com: Vive Health
Ebay.com: Vive Health
Counterfeit or replicas items are not covered by Vive Health's Guarantee policy
Products purchased used or through re-sale are not covered.
Each purchase can only receive one guarantee redemption. We can not continually refund, replace or exchange your product.
After 60 days policy is valid for returns, refunds and exchanges due to product issues only.