My mother in law lost a part 1 year after purchase. One phone to Vive and replacement part was shipped. Excellent service
Hi Mark, Thank you for giving us five star rating! Should you have any concern about the Rollator Walker or any of our products, please don't hesitate to contact us. Thank you so much for being a Vive Health customer! -Warm regards, Gre_Vive Health
The rollators large wheels work well over carpet and the large bag makes it easy to carry all of your thing. Folds up to a small package for transporting in the car
Hi Bruce, Thank you for giving us a positive rating! I'm glad that you're happy with the Rollator Walker. Should you have any questions about the walker or any of our products, please don't hesitate to contact us. Thank you so much for being a Vive Health customer! -Warm regards, Gre_Vive Health
I have assisted others with their rollators many times, never thinking that someday I might need one. My time has come and I am delighted with this design. It is small, folds up well and can be easily controlled. The quality appears excellent. I don’t think I will ever need to buy another one.
Hi Mary, Thank you for giving us five star rating! Should you have any concern about the Rollator walker or any of our products, please don't hesitate to contact us. Thank you so much for being a Vive Health customer! -Warm regards, Gre_Vive Health
I spent a couple of months looking at every major brand of rollators and picked the Vive and I'm glad I did. Very well built with few moving parts. Very easy to assemble ( insert the wheels and extend the rear wheels) and that's it. What I found superior to other makers is the frame is very sturdy and the brake cables goes through the frame to the rear wheels eliminating the possibility of the cable getting caught on something when using it or folding it when putting in the trunk of the car. The large wheels roll very easy over a variety of even and uneven surfaces. The brake handles work easily and holds when the brake is locked. The ribbed rubber wheels make the braking system more effective. Overall, this is an excellent rollator that I will be able to use for many years.
Hi George, Thank you for the positive review! I'm happy that the Rollator Walker exceeded your expectations. For any questions about the product, please feel free to contact us anytime :) -Warm regards, Gre_Vive Health
Standard shipping is 3-5 business day delivery (it frequently arrives sooner)
We can ship anywhere in the continental United States (48 States); excluding Hawaii, Alaska, Puerto Rico or Internationally
We are unable to ship to PO Boxes or Amazon Lockers
In the case of a return, shipping charges are non-refundable.
Ships FREE, within 24 hours
Delivered in 3-5 business days
Most standard travel scooters are shipped and delivered within 3-5 business days via UPS or FedEx. Medium, large and full-sized mobility/medical scooters are shipped via freight carrier and will arrive within 6-10 business days. Carriers will call to schedule the delivery. Any customization, including options and upgrades, may take 1-3 weeks to leave the warehouse.
Orders shipped to Hawaii, Alaska or Puerto Rico will require additional shipping fees.
Vive Health Brand Products
We offer 100% Risk Free Purchases on Vive Health brand products. Our specially designed products come backed by an industry leading guarantee. Feel good about shopping because we completely removed the risk. If you need to redeem your guarantee you will receive a fast and courteous replacement, refund or exchange. Each product page will specify which the length of the product's guarantee.
Only products purchased through ViveHealth.com are automatically registered in our guarantee program. Purchases through 3rd party channels are only guaranteed if registered within 30 days of purchase.
Please also note that product must be purchased through Vive Health or an authorized retailer for the guarantee to be valid. Authorized retailers include:
Amazon.com: Vive Health Direct
Walmart.com: Vive Health
Ebay.com: Vive Health
Counterfeit or replicas items are not covered by Vive Health's Guarantee policy
Products purchased used or through re-sale are not covered.
Each purchase can only receive one guarantee redemption. We can not continually refund, replace or exchange your product.
After 60 days policy is valid for returns, refunds and exchanges due to product issues only.