I find this thumb support to be the best available. Am in process of ordering a second one but waiting to hear if VIVE carries a right handed one as well before I complete my order.
First experience with Vive Health. Impressed with customer service; my order shipped same day. The design and structure of brace excellent. However, one of the velcro straps is defective. The strap around the wrist is almost impossible to open. The velcro button provides such a secure hold it is a struggle, real struggle, to open and remove. Only use once/day. Yes, better quality control.
Thank you for taking the time to share your review. Please contact our Customer Service at 1-800-487-3808 for further assistance with the issue you are having. Thank you for being a Vive Health Customer! ~Vive Health CS~
This brace fits very comfortably, is easy to take off and put on, and has really helped me resume my usual activities despite all the pain in my thumb. I am so grateful to have it!!
Hi there, thank you so much for your great review! We are so happy to hear that the product is working out so good for you. Thank you for being a Vive Health Customer-Rebecca -Vive Health CS
I bought this brace, or one claiming to be this brace, from Amazon. Came in a box that looks like it came from Vive. I've been wearing it off and on for a little over a week. This thing is EXTREMELY comfortable, perfectly stretchy where it needs to be, and provides EXACTLY the thumb and wrist restraint I was looking for. It would be 5 stars if it weren't that the stitching on the Velcro ends of the fastening straps is coming loose, and the Velcro patches are detaching as a result of the stitching failure. I've glued it back together, but would rather not have needed to. Just a note to you guys to check your quality control maybe? Otherwise an excellent product with perfect fit.
My brace fits well and it’s very comfortable. It gives me pain relief. I don’t like pain pills, but I do like my well fitting, adjustable brace. I love it!
Hi there Philip, Thank you so much for your great review! We are so happy to hear that the brace is working out so good! Thank you for being a Vive Health Customer-Veronica S. - Vive Health CS
Standard shipping is 3-5 business day delivery (it frequently arrives sooner)
We can ship anywhere in the continental United States (48 States); excluding Hawaii, Alaska, Puerto Rico or Internationally
We are unable to ship to PO Boxes or Amazon Lockers
In the case of a return, shipping charges are non-refundable.
Ships FREE, within 24 hours
Delivered in 3-5 business days
Most standard travel scooters are shipped and delivered within 3-5 business days via UPS or FedEx. Medium, large and full-sized mobility/medical scooters are shipped via freight carrier and will arrive within 6-10 business days. Carriers will call to schedule the delivery. Any customization, including options and upgrades, may take 1-3 weeks to leave the warehouse.
Orders shipped to Hawaii, Alaska or Puerto Rico will require additional shipping fees.
Vive Health Brand Products
We offer 100% Risk Free Purchases on Vive Health brand products. Our specially designed products come backed by an industry leading guarantee. Feel good about shopping because we completely removed the risk. If you need to redeem your guarantee you will receive a fast and courteous replacement, refund or exchange. Each product page will specify which the length of the product's guarantee.
Only products purchased through ViveHealth.com are automatically registered in our guarantee program. Purchases through 3rd party channels are only guaranteed if registered within 30 days of purchase.
5 Year Limited Guarantee
Please also note that product must be purchased through Vive Health or an authorized retailer for the guarantee to be valid. Authorized retailers include:
Amazon.com: Vive Health Direct
Walmart.com: Vive Health
Counterfeit or replicas items are not covered by Vive Health's Guarantee policy
Products purchased used or through re-sale are not covered.
Each purchase can only receive one guarantee redemption. We can not continually refund, replace or exchange your product.
After 60 days policy is valid for returns, refunds and exchanges due to product issues only.
Shipping charges are non-refundable.
The term “Lifetime” means the estimated lifetime of the product covered within the specific warranty.