Just what we needed and fairly priced. Very easy assembly. Ordered on Friday and received 2 days later on a Sunday! Free shipping with outstanding service.
Nancy, thank you for the great review on our Compact Toilet Rail. We are pleased to hear that our product is working out so well for you. We appreciate you being a Vive Health Customer! -Rebecca, Vive Health CS-
What we needed
Just what we was looking for.
Tina, we are happy to hear that our Compact Toilet Rail, is working out so well for your needs. Thank you for being a Vive Health Customer! -Rebecca, Vive Health CS-
I love this item. I feel very safe with it attached to the toilet. I can get on and off it very easy now.
We are very happy that our Compact Toilet Rail helped provide supports needed. We appreciate you taking time in leaving us a positive ratings as well. Should you have any further questions, please do not hesitate to let us know. Thanks for being a Vive Health customer. Best Regards, Aileen of Vive Health CS.
x Compact Toilet Rail from Vive Health.
x Compact Toilet Rail from Vive Health. We have 2 of this product and love them! If you check my file you will see we received one package that was not complete and you graciously send us a second free of charge. However I would like to purchase the missing parts, so I will have a spare unit if we need it. Part information should be on file.
Hi J.A. Tucker, Thank you for taking the time to give us a positive feedback. We are happy to know that you are pleased with the Compact Toilet Rail. We actually don't sell the spare parts but your product has a lifetime guarantee so in any cases in future you might need a replacement parts don't hesitate to contact us.-Warm Regards, Gre_Vive Health
Great customer service
Great product. Easy to install. I had one minor issue with the plastic safety grip on the bar, which went missing after I installed it. Jayden at customer service was so helpful. she responded to my email request immediately and is sending me another one.
Hi Allison! We are glad to be of service to you as our valued customer. Should you have further concerns, please don't hesitate to contact us again. Warm regards, Gre -Vive Health
What are the dimensions of the compact toilet safety rail?
The compact safety rail is 19.5”Wx16.25”Dx11.5”H.
How much weight will the compact toilet safety rail hold?
The safety rail will support up to 300 pounds.
How much does the compact toilet safety rail weigh?
The shipping weight is 5.3 pounds.
Is there latex in the padding on the handrails?
No, there is no latex in the rubber padding.
Will the compact toilet safety rail fit on an elongated toilet?
Yes, the safety rail will fit on any toilet, including an elongated toilet.
How do I install the compact toilet safety rail?
The compact safety rail is installed by utilizing the existing seat bolts. Assemble the handrails using the included bracket, resters, and locking pins. Remove the seat and lid, center the safety rail on the toilet, put seat and lid back in place. Replace the seat bolts.
How much space is between the handrails?
The handrails can be adjusted between 17 and 20 inches wide for a customized fit.
Can the handrails be lowered?
No, the handrails cannot be lowered.
Is the compact toilet safety rail transportable?
While the safety rail is lightweight, it is not suitable for travel.
Can the toilet seat be lifted for cleaning when the compact safety toilet frame is installed?
Yes, the frame does not interfere with properly cleaning the toilet rim or bowl. Simply shift the rails to clean under the Vive safety rails.
How do I clean the compact toilet safety rail?
The rail is easily cleaned with a wet cloth and any bathroom cleaner.
Is the compact toilet safety rail suitable for long term use?
Yes, the safety rail is made with corrosion-resistant aluminum so it will withstand daily use.
Provides safety and security when sitting down or standing up from the toilet
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Standard shipping is 3-5 day delivery (it frequently arrives sooner)
2-Day & Overnight Delivery is available for an additional charge
We can ship anywhere in the continental United States (48 States); excluding Hawaii, Alaska, Puerto Rico or Internationally
We are unable to ship to PO Boxes or Amazon Lockers
Orders placed before 6 pm EST will typically ship out the same business day
Ships FREE, within 24 hours
Delivered in 3-5 business days
Most standard travel scooters are shipped and delivered within 3-5 business days via UPS or FedEx. Medium, large and full-sized mobility/medical scooters are shipped via freight carrier and will arrive within 6-10 business days. Carriers will call to schedule the delivery. Any customization, including options and upgrades, may take 1-3 weeks to leave the warehouse.
Orders shipped to Hawaii, Alaska or Puerto Rico will require additional shipping fees.
Vive Health Brand Products
We offer 100% Risk Free Purchases on Vive Health brand products. Our specially designed products come backed by an industry leading guarantee. Feel good about shopping because we completely removed the risk. If you need to redeem your guarantee you will receive a fast and courteous replacement, refund or exchange. Each product page will specify which the length of the product's guarantee.
Only products purchased through ViveHealth.com are automatically registered in our guarantee program. Purchases through 3rd party channels are only guaranteed if registered within 30 days of purchase.
Please also note that product must be purchased through Vive Health or an authorized retailer for the guarantee to be valid. Authorized retailers include:
Amazon.com: Vive Health Direct
Walmart.com: Vive Health
Ebay.com: Vive Health
Counterfeit or replicas items are not covered by Vive Health's Guarantee policy
Products purchased used or through re-sale are not covered.
Each purchase can only receive one guarantee redemption. We can not continually refund, replace or exchange your product.
After 60 days policy is valid for returns, refunds and exchanges due to product issues only.
Pride Mobility Products
Lifetime Limited Warranty:
For the lifetime of your product from the date of purchase, Pride will repair or replace at our option to the original purchaser, free of charge, any of the following parts found upon examination by an authorized representative of Pride to be defective in material and/or workmanship:
Structural Frame Components which includes:
Two-Year Limited Warranty:
For two (2) years from the date of purchase, Pride will repair or replace at our option to the original purchaser, free of charge, any of the following parts found upon examination by an authorized representative of Pride to be defective in material and/or workmanship:
Motor Brake (electronic function ONLY)
Also, electronic assemblies including:
Any Other Electrical Subassembly
Six-Month Limited Warranty:
The battery is covered by a separate six-month warranty, provided by the battery manufacturer. The batteries are not warranted by Pride.
Reconditioned Units Warranty:
All reconditioned units are covered by a six-month warranty from Pride effective from the date of purchase.
This warranty does not extend to those items which may require replacement due to normal wear and tear.
ABS Plastic Shrouds
Upholstery and Seating
Tires and Tubes
Circumstances beyond the control of Pride
Labor, service calls, shipping, and other charges incurred for repair of the product, unless specifically authorized, IN ADVANCE, by Pride Mobility Products
Repairs and/or modifications made to any part without specific consent from Pride
Exclusions also include components with damage or failure caused by:
Abuse, misuse, accident, or negligence
Battery fluid spillage or leakage
Use other than normal design specifications
Improper operation, maintenance, or storage
NOTE: If there is an increase in the operational noise level in the transaxle, the warranty does not apply. An increase in operational noise level usually occurs due to abusive and excessive strain on the scooter.
NOTE: Gradual deterioration in performance because the battery has been left in a discharged state, left in cold conditions for an extended period of time, or worn out through heavy use is not covered.