Specificly requested if your product will fit a ONE PIECE TOILET & TANK. Was assured it would, but it did not. Probably will fit a two piece toilet and water tank. Was very difficult to make adjustments and install.
Hello Fred, Thanks for your feedback, we have shared your thoughts with our team for product improvement and fitting all of our customers needs. We appreciate it. Warm regards. -Alice R- Vive Health CS
Another excellent tool from Vive.Easy install and use
Thank you for your 5 star rating! I'm glad that your happy with the product. Thank you so much for being a Vive Health customer! -Warm regards, Veronica S-Vive Health
Life saver item
I just want to express how wonderful my customer service representative was & also his knowledge about the product. I was referred to your company by a long time friend who also had the same surgery as my husband was facing and she totally hooked me up to your website for the compact toilet bar rails. When the visiting nurse came in she asked where I purchased this item. She had a patient who would love this. I gave her all my contact and ordering information. I’m so glad I ordered this hand real set. My husband said he couldn’t manage right now after knee replacement without this. The quality, price & expedited shipping got this here in 2 business days. Regular shipping. Just know that when you call to order, Rep will ask you if you have a low or high toilet? I answered a standard, been here 25 years. All worked out great!!
Thanks for choosing Vive Health. We are so happy to hear your great feedback and that the item is working well for you. Thank you for being a Vive Health Customer! -Alice- Vive Health CS
This is perfect for my petite 93 year old mother in her small bathroom. Really just right.
Thank you for the 5 star review. We are happy to hear that the product is working out so well for your mother! Thank you for being a Vive Health Customer! ~Rebecca, Vive Health CS~
Compac toilet rail
Delivered quickly. Easy to put together. However Harry has not been able to use it yet.
Thank you for the 5 star review. If you have any questions or concerns feel free to reach out to us. Thank you for being a Vive Health Customer! ~Rebecca, Vive Health CS~
What are the dimensions of the compact toilet safety rail?
The compact safety rail is 18.5" to 21”W x16”D x 10”H.
How much weight will the compact toilet safety rail hold?
The safety rail will support up to 300 pounds.
How much does the compact toilet safety rail weigh?
The shipping weight is 5.3 pounds.
Is there latex in the padding on the handrails?
No, there is no latex in the foam padding.
Will the compact toilet safety rail fit on an elongated toilet?
Yes, the safety rail will fit on any toilet, including an elongated toilet.
How do I install the compact toilet safety rail?
The compact safety rail is installed by utilizing the existing seat bolts. Assemble the handrails using the included bracket, resters, and locking pins. Remove the seat and lid, center the safety rail on the toilet, put seat and lid back in place. Replace the seat bolts.
How much space is between the handrails?
The handrails can be adjusted between 18.5 and 21 inches wide for a customized fit.
Can the handrails be lowered?
No, the handrails cannot be lowered.
Is the compact toilet safety rail transportable?
While the safety rail is lightweight, it is not suitable for travel.
Can the toilet seat be lifted for cleaning when the compact safety toilet frame is installed?
Yes, the frame does not interfere with properly cleaning the toilet rim or bowl. Simply shift the rails to clean under the Vive safety rails.
How do I clean the compact toilet safety rail?
The rail is easily cleaned with a wet cloth and any bathroom cleaner.
Is the compact toilet safety rail suitable for long term use?
Yes, the safety rail is made with corrosion-resistant aluminum so it will withstand daily use.
Provides safety and security when sitting down or standing up from the toilet
Standard shipping is 3-5 business day delivery (it frequently arrives sooner)
We can ship anywhere in the continental United States (48 States); excluding Hawaii, Alaska, Puerto Rico or Internationally
We are unable to ship to PO Boxes or Amazon Lockers
In the case of a return, shipping charges are non-refundable.
Ships FREE, within 24 hours
Delivered in 3-5 business days
Most standard travel scooters are shipped and delivered within 3-5 business days via UPS or FedEx. Medium, large and full-sized mobility/medical scooters are shipped via freight carrier and will arrive within 6-10 business days. Carriers will call to schedule the delivery. Any customization, including options and upgrades, may take 1-3 weeks to leave the warehouse.
Orders shipped to Hawaii, Alaska or Puerto Rico will require additional shipping fees.
Vive Health Brand Products
We offer 100% Risk Free Purchases on Vive Health brand products. Our specially designed products come backed by an industry leading guarantee. Feel good about shopping because we completely removed the risk. If you need to redeem your guarantee you will receive a fast and courteous replacement, refund or exchange. Each product page will specify which the length of the product's guarantee.
Only products purchased through ViveHealth.com are automatically registered in our guarantee program. Purchases through 3rd party channels are only guaranteed if registered within 30 days of purchase.
5 Year Limited Guarantee
Please also note that product must be purchased through Vive Health or an authorized retailer for the guarantee to be valid. Authorized retailers include:
Amazon.com: Vive Health Direct
Walmart.com: Vive Health
Counterfeit or replicas items are not covered by Vive Health's Guarantee policy
Products purchased used or through re-sale are not covered.
Each purchase can only receive one guarantee redemption. We can not continually refund, replace or exchange your product.
After 60 days policy is valid for returns, refunds and exchanges due to product issues only.