The seat does not sit flat like in the photo until u sit on it It is helpful and safer for my 84 yr old aunt
Hi Lucy, Thank you for taking few minutes of your time to leave us a positive rating.Should you have questions or concern about the Compact Toilet Rail, please feel free to contact us.We'll be more than happy to serve you. Have a wonderful day :) -Warm regards, Gre_Vive Health
Not very sturdy on the two piece toilet. Company was very gracious and refunded money for one of them. Looking for a more stable toilet aid for the other one
Hi Grace, thank you for sharing your review. We are sorry to hear that the product didn't work out for you. Feel free to reach out to us anytime with any farther questions or concerns. Thank you for being a Vive Health Customer! ~Rebecca, Vive Health CS~
Was wonderful for husband who had stroke in May and will continue to add security to our home for years to come. We lost a piece that hooks to the stool and they replaced whole item immediately.
Hi Jean, thank you for taking the time to share your review. We are happy to hear that the product is working out so well for your needs. Thank you for being a Vive Health Customer! ~Rebecca Vive Health CS~
Works good for my 92 year old dad. Only issue is not able to put it up out of the way for other users without removal
We appreciate the positive review, should you have any further questions about the product, please do not hesitate to let us know. Thanks for being a Vive Health customer. Kind Regards, Aileen- Vive Health
Easy to install. Comfortable. Had knee replacement, using arms to push self up is perfect. On handicapped toilet, it is perfect. Much better than portable one at hospital.
Hi Marilyn, Thank you for giving us a positive rating! I'm glad that you're happy with the Compact Toilet Rail. Should you have any questions about the Compact Toilet Rail or any of our products, please don't hesitate to contact us. Thank you so much for being a Vive Health customer! -Warm regards, Gre_Vive Health
What are the dimensions of the compact toilet safety rail?
The compact safety rail is 19.5”Wx16.25”Dx11.5”H.
How much weight will the compact toilet safety rail hold?
The safety rail will support up to 300 pounds.
How much does the compact toilet safety rail weigh?
The shipping weight is 5.3 pounds.
Is there latex in the padding on the handrails?
No, there is no latex in the rubber padding.
Will the compact toilet safety rail fit on an elongated toilet?
Yes, the safety rail will fit on any toilet, including an elongated toilet.
How do I install the compact toilet safety rail?
The compact safety rail is installed by utilizing the existing seat bolts. Assemble the handrails using the included bracket, resters, and locking pins. Remove the seat and lid, center the safety rail on the toilet, put seat and lid back in place. Replace the seat bolts.
How much space is between the handrails?
The handrails can be adjusted between 17 and 20 inches wide for a customized fit.
Can the handrails be lowered?
No, the handrails cannot be lowered.
Is the compact toilet safety rail transportable?
While the safety rail is lightweight, it is not suitable for travel.
Can the toilet seat be lifted for cleaning when the compact safety toilet frame is installed?
Yes, the frame does not interfere with properly cleaning the toilet rim or bowl. Simply shift the rails to clean under the Vive safety rails.
How do I clean the compact toilet safety rail?
The rail is easily cleaned with a wet cloth and any bathroom cleaner.
Is the compact toilet safety rail suitable for long term use?
Yes, the safety rail is made with corrosion-resistant aluminum so it will withstand daily use.
Provides safety and security when sitting down or standing up from the toilet
Standard shipping is 3-5 business day delivery (it frequently arrives sooner)
We can ship anywhere in the continental United States (48 States); excluding Hawaii, Alaska, Puerto Rico or Internationally
We are unable to ship to PO Boxes or Amazon Lockers
In the case of a return, shipping charges are non-refundable.
Ships FREE, within 24 hours
Delivered in 3-5 business days
Most standard travel scooters are shipped and delivered within 3-5 business days via UPS or FedEx. Medium, large and full-sized mobility/medical scooters are shipped via freight carrier and will arrive within 6-10 business days. Carriers will call to schedule the delivery. Any customization, including options and upgrades, may take 1-3 weeks to leave the warehouse.
Orders shipped to Hawaii, Alaska or Puerto Rico will require additional shipping fees.
Vive Health Brand Products
We offer 100% Risk Free Purchases on Vive Health brand products. Our specially designed products come backed by an industry leading guarantee. Feel good about shopping because we completely removed the risk. If you need to redeem your guarantee you will receive a fast and courteous replacement, refund or exchange. Each product page will specify which the length of the product's guarantee.
Only products purchased through ViveHealth.com are automatically registered in our guarantee program. Purchases through 3rd party channels are only guaranteed if registered within 30 days of purchase.
Please also note that product must be purchased through Vive Health or an authorized retailer for the guarantee to be valid. Authorized retailers include:
Amazon.com: Vive Health Direct
Walmart.com: Vive Health
Ebay.com: Vive Health
Counterfeit or replicas items are not covered by Vive Health's Guarantee policy
Products purchased used or through re-sale are not covered.
Each purchase can only receive one guarantee redemption. We can not continually refund, replace or exchange your product.
After 60 days policy is valid for returns, refunds and exchanges due to product issues only.