The product has two arms. The left one works fine but the right one is 45 degrees off what it should be. Fortunately I have a grab bar on the right side so that bar is is our garage locker. Not worth the effort to try to send it back.
Glad tor hear that our compact toilet rail suit your needs and we appreciate the positive ratings as well. Should you have any further questions on the product, please do not hesitate to let us know. Thank you for being a Vive Health customer. Best Regards, Aileen of Vive Health.
Just what we needed - Compact Toilet Rail
We got this for my 88 yr. old mother. She had stroke, she cannot use her right arm and her right leg is very weak. The grab bars on the seat give her the support she needs sitting down and getting up. She's about 5' 2" and 125 lbs.
Paul, thank you for the wonderful feedback on our product. We are happy to hear that it is working out so great for her needs. Thank you for being a Vive Health Customer! ~Rebecca, Vive Health CS~
Compact Toilet Rail
Just what we needed and fairly priced. Very easy assembly. Ordered on Friday and received 2 days later on a Sunday! Free shipping with outstanding service.
Nancy, thank you for the great review on our Compact Toilet Rail. We are pleased to hear that our product is working out so well for you. We appreciate you being a Vive Health Customer! -Rebecca, Vive Health CS-
What we needed
Just what we was looking for.
Tina, we are happy to hear that our Compact Toilet Rail, is working out so well for your needs. Thank you for being a Vive Health Customer! -Rebecca, Vive Health CS-
What are the dimensions of the compact toilet safety rail?
The compact safety rail is 19.5”Wx16.25”Dx11.5”H.
How much weight will the compact toilet safety rail hold?
The safety rail will support up to 300 pounds.
How much does the compact toilet safety rail weigh?
The shipping weight is 5.3 pounds.
Is there latex in the padding on the handrails?
No, there is no latex in the rubber padding.
Will the compact toilet safety rail fit on an elongated toilet?
Yes, the safety rail will fit on any toilet, including an elongated toilet.
How do I install the compact toilet safety rail?
The compact safety rail is installed by utilizing the existing seat bolts. Assemble the handrails using the included bracket, resters, and locking pins. Remove the seat and lid, center the safety rail on the toilet, put seat and lid back in place. Replace the seat bolts.
How much space is between the handrails?
The handrails can be adjusted between 17 and 20 inches wide for a customized fit.
Can the handrails be lowered?
No, the handrails cannot be lowered.
Is the compact toilet safety rail transportable?
While the safety rail is lightweight, it is not suitable for travel.
Can the toilet seat be lifted for cleaning when the compact safety toilet frame is installed?
Yes, the frame does not interfere with properly cleaning the toilet rim or bowl. Simply shift the rails to clean under the Vive safety rails.
How do I clean the compact toilet safety rail?
The rail is easily cleaned with a wet cloth and any bathroom cleaner.
Is the compact toilet safety rail suitable for long term use?
Yes, the safety rail is made with corrosion-resistant aluminum so it will withstand daily use.
Provides safety and security when sitting down or standing up from the toilet
Standard shipping is 3-5 business day delivery (it frequently arrives sooner)
2-Day & Overnight Delivery (Business Day) is available for an additional charge.
We can ship anywhere in the continental United States (48 States); excluding Hawaii, Alaska, Puerto Rico or Internationally
We are unable to ship to PO Boxes or Amazon Lockers
Ships FREE, within 24 hours
Delivered in 3-5 business days
Most standard travel scooters are shipped and delivered within 3-5 business days via UPS or FedEx. Medium, large and full-sized mobility/medical scooters are shipped via freight carrier and will arrive within 6-10 business days. Carriers will call to schedule the delivery. Any customization, including options and upgrades, may take 1-3 weeks to leave the warehouse.
Orders shipped to Hawaii, Alaska or Puerto Rico will require additional shipping fees.
Vive Health Brand Products
We offer 100% Risk Free Purchases on Vive Health brand products. Our specially designed products come backed by an industry leading guarantee. Feel good about shopping because we completely removed the risk. If you need to redeem your guarantee you will receive a fast and courteous replacement, refund or exchange. Each product page will specify which the length of the product's guarantee.
Only products purchased through ViveHealth.com are automatically registered in our guarantee program. Purchases through 3rd party channels are only guaranteed if registered within 30 days of purchase.
Please also note that product must be purchased through Vive Health or an authorized retailer for the guarantee to be valid. Authorized retailers include:
Amazon.com: Vive Health Direct
Walmart.com: Vive Health
Ebay.com: Vive Health
Counterfeit or replicas items are not covered by Vive Health's Guarantee policy
Products purchased used or through re-sale are not covered.
Each purchase can only receive one guarantee redemption. We can not continually refund, replace or exchange your product.
After 60 days policy is valid for returns, refunds and exchanges due to product issues only.