One of the fasteners could not go through misaligned holes. We needed the unit immediately. It is strong enough, although not as it should be. We would and should have returned it, but time was of the essence.
Just what we needed!
My husband has been diagnosed with Parkinson's Disease, and as the disease progresses, things like bathing and using the toilet independently have proved difficult, if not dangerous, due to issues involving muscle strength and rigidity. We have tried other safety options, but this one has worked the best for him. The safety rail was affordably priced and easy to assemble and install. While using it involved a learning curve, after a few days use, he was able to use it safely and successfully, especially at night. We are very happy that this product is available!
Thank you so much for your great review and feedback! We are so happy to hear that the product is working out so good for you! Thank you for being a Vive Health Customer. Stay safe! -Rebecca- Vive Health CS
Assembles & works just as described by lit & most helpful rep
Thank you very much for this glowing feedback!! We are happy to have you as a customer :) -Carolina- Vive Health CS
Works great! No bolting to the floor or walls, just assemble and set in place. Very stable and easy to use.
Hello Rich, Thank you so much for your great review! We are so happy to hear that the product is working out so good for you! Thank you for being a Vive Health Customer-Carolina- Vive Health CS
Works great! I move it to chairs without arms to help my husband get up as well as the toilet. Easy to put together.
<p>Hello Barbara, Thank you so much for your great review! We are so happy to hear that the product is working out so good for you! Thank you for being a Vive Health Customer -Carolina- Vive Health CS</p>
Standard shipping is 3-5 business day delivery (it frequently arrives sooner)
We can ship anywhere in the continental United States (48 States); excluding Hawaii, Alaska, Puerto Rico or Internationally
We are unable to ship to PO Boxes or Amazon Lockers
In the case of a return, shipping charges are non-refundable.
Ships FREE, within 24 hours
Delivered in 3-5 business days
Most standard travel scooters are shipped and delivered within 3-5 business days via UPS or FedEx. Medium, large and full-sized mobility/medical scooters are shipped via freight carrier and will arrive within 6-10 business days. Carriers will call to schedule the delivery. Any customization, including options and upgrades, may take 1-3 weeks to leave the warehouse.
Orders shipped to Hawaii, Alaska or Puerto Rico will require additional shipping fees.
Vive Health Brand Products
We offer 100% Risk Free Purchases on Vive Health brand products. Our specially designed products come backed by an industry leading guarantee. Feel good about shopping because we completely removed the risk. If you need to redeem your guarantee you will receive a fast and courteous replacement, refund or exchange. Each product page will specify which the length of the product's guarantee.
Only products purchased through ViveHealth.com are automatically registered in our guarantee program. Purchases through 3rd party channels are only guaranteed if registered within 30 days of purchase.
5 Year Limited Guarantee
Please also note that product must be purchased through Vive Health or an authorized retailer for the guarantee to be valid. Authorized retailers include:
Amazon.com: Vive Health Direct
Walmart.com: Vive Health
Counterfeit or replicas items are not covered by Vive Health's Guarantee policy
Products purchased used or through re-sale are not covered.
Each purchase can only receive one guarantee redemption. We can not continually refund, replace or exchange your product.
After 60 days policy is valid for returns, refunds and exchanges due to product issues only.
Shipping charges are non-refundable.
The term “Lifetime” means the estimated lifetime of the product covered within the specific warranty.